I stayed here for one week with my 7 year old son, the price was good and it seemed to have excellent reviews. Having never been to Tunisia, I was open minded about what to expect. The hotel boasted that it had recently been updated, however it had more of a late 80's feel about it. I opted for a room upgrade with garden views and air conditioning, be warned about the garden view because at 9pm there is entertainment on the terrace and this kept waking my son, also we were directly above the restaurant and the constant scraping of chairs as people sat and stood up from their seat was driving me mad at night and at breakfast!
The air conditioning unit had seen better days as it was more of a warm air blower, but it did seem to keep the room below the ambient temperature.
During the day there is little to do for younger kids, my son was too small for the quad bikes, the paragliding and the sea rides including the jet ski. The entertainment team seemed to do more mingling with people rather than entertain, and they played a combination of techno house to 80's love songs throughout the day at the poolside with quiet times between 12 - 3pm.
There are two outdoor pools, one shallow for kids which is partitioned off as it gets deeper, and one larger constant depth pool which has 5 - 6 jet fountains that were turned on every day, firing water up 3 metres and into the pool. The ideal pool for my son was used mainly by adults playing volley ball, so we tended to use the deeper one where I had to buy him a rubber ring (cost £5 from the hotel shop).
The gripe of the outdoor facility was the clear sign that says "not to reserve sunbeds", however people were getting up at 5am to reserve a decent sheltered sun bed, whilst we were there we managed to get a bed on our last day. It was clear that people were bribing the staff to reserve beds also. I was amazed to see towels on beds at 8.30am and weren't actually used until 2pm. The staff did little to help. At around 4pm every day, there was a smell of eggs that came from the drains around the poolside, it was extremely unpleasant.
However the pools were clean, the grounds were well maintained and the variety of drinks were sufficient.
Food was wonderful, everyone queued for chips, and the waiters were very friendly.
One final note, if you go to the beach, warn your children that the local beach sellers will stuff toys and souvenirs into their hands, in the hope that you will then be forced to buy from them. Its a cheap shot at them trying to make a living, and quite unfair when they target the little ones.
I probably wouldn't go back to Tunisia.
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- Also Known As:
- Hotel Royal Kenz
- Royal Kenz Hotel Tunisia
- Royal Kenz Port El Kantaoui
- Royal Kenz Tunisia