The hotel is really nice but i wouldn't put it at a 5* rating maybe a 4*, The staff are great with the holiday makers but this is based on the tips that they receive. The food is not hot enough and is often luke warm. Very poor choice in fruit and veg, fruit consisted of over ripe apples and oranges, and on a very rear occasion you may fine the odd banana. Veg was always cold and over cooked, the only veg that was often edible were the carrots which did taste really nice. The gym is really poor and the staff are very rude, all the equipment is in desperate need of updating treadmills that can either walk at 5.6 but if you try to move the speed up it will jump to about 15 and then fall back to 2, they do not have emergency stop buttons on them and are really dangerous. One of the exercise bikes had one pedal and others were just in really bad condition. The indoor heated poor was often really cold and the Jacuzzi didn't work and was really dirty. The beach is really nice but to leave the hotel is like walking around Beirut it is filthy and very unkempt. I have never seen so many plastic carrier bags as i did in Tunisia, there are thousands all over the floors in trees and blowing all around. The shops are also very dirty and there is a lot of hassle from the shop owners, which can be very rude if you do not buy from them. when leaving the hotel you will get stopped by locals telling you that they work in the hotel you are staying in and offer to show you around, they are only after money so do not be fooled by this. overall nice hotel if you do not want to venture out but the place as a whole is very dirty.
- Official Description (provided by the hotel):
- * Partially renovated in winter 2007/8 * 3 km from Port El Kantaoui * Located on the beach * Complimentary sun loungers and parasols on the beach * 5-story building * 14 km from the center of Sousse * 200 m from various shops * 23 km from Monastir airport * 200 m from a bus stop * Credit cards accepted: MasterCard, Visa, Amex ... more less
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- Also Known As:
- Imperial Marhaba