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Houria Palace Hotel: Traveler Reviews

4.0 of 5
Port El Kantaoui 4089, Tunisia
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Houria Palace Hotel
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234 reviews from our community

Traveler rating
    27
    51
    49
    46
    61
See reviews for
Families
48
 
Couples
85
 
Solo
16
 
Business
3
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
twickenham
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“A break away”
3 of 5 stars Reviewed February 24, 2013

Second time in Tunis this year. I arrived very early morning Monday 18th to a nice welcome by the receptionist and shown to my room which was well furnished and clean.

Unfortunately I was quite ill for the rest of the week so confined to my room 95% of the time.
When changing money he next day no receipt received from the surley male receptionist...an oversight perhaps? I asked was there an English channel he replied no. Fortunately Kamesh a general worker came to the rescue and tuned the television to get Fox movies which saved my sanity.

Food wise, can't really comment as no appetite but on about four occasions I asked for room service
ie milk and fruit as was unable to make it to the restaurant , there wasn't a problem until one evening I spoke to Mehmir I believe who was abrupt , told me room service wasn't provided , ring another number and who was very off putting. I think a customer service course might be in order.

One late afternoon, to have a break from my room sat in in the bar area where the piano is pushed up against the wall,I tried to read but I would say half the lighting doesn't work.Weirdly disco music started around 6.30 with laser lights flashing.... this is for a clientle of 90% over seventy , yes Germans but I knew that anyway from previous reports so didn't phase me. No idea what happens afterwards.

Yes lift broke numerous times, use the workers lift in the kitchen

Cannot comment on activities as not able to partake. The Tunisian people I have found very kind and helpful, pity I came upon the exception

One late afternoon

Room Tip: The above is a not a true reflection as sleep was bad but that was due to circumstances, location we...
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask teresaTwickenham about Houria Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Not for the English-very poor hotel”
1 of 5 stars Reviewed February 17, 2013

WE- arrived at the Hourria palace mid afternoon- we were met by a very rude recepsionist- this was our 17th visit to Tunisia and never before have we been greeted like this,
The bell boy was lovely and showed us to our room- It was very shabby but we thought well it is clean so we will make the best of it, after getting washed and changed we went down for our evening meal - food cold plates cold and they only cater for Germans we had soup it was cold- so we said forget it,
So we went into the entertainment room to find only German music playing- and it was bitter cold but they would not close the door no matter how many times we asked, we were like fish out of water
after a night sleep we thought things might be better- so we went down for breakfast -I had a cup of tea and my husband did manage a cold hard boiled egg- we went to the reception and ask if they would ring our rep.as we needed to move-after lots of phone calls we did manage to get into the Marhabra palace plus another £350-it was worth it- wont make this mistake again.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask linnyloouk about Houria Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Another enjoyable stay”
4 of 5 stars Reviewed September 30, 2012 via mobile

Our 7th time at Houria Palace, upon arrival a warm welcome from friendly staff.
Again good value from money, unable to comment on food and entertainment as we did not use these facilities this time.
Only issue was our room was not being cleaned well, after complaining this was sorted out.
Pools as always were clean and well maintained each day, plenty of sun lounger avaliable.
Overall a pleasant stay and will be returning again.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by DanniRae for Port El Kantaoui
Ask DanniRae about Houria Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A Great Holiday Value for Money”
4 of 5 stars Reviewed September 24, 2012

We have just got back from 2 weeks at Houria Palace, third time and although we had a poor room on arrival we were given an upgrade to a suite for no extra cost the next morning. Food is fine always a choice of 3 meat dishes pasta lots of salads 2 soups and plenty of desserts. We were all inclusive and had no complaints, just a few things which would have been an improvement, only being able to use one bar for drinks seemed a bit silly as one bar (all incl) was packed and the main large bar was mostly empty. Breakfast could have scrambled eggs occasionally and ice cream as a dessert option but this is purely my taste. The staff were as usual very friendly and did everything to make you feel valued. Yes the music was loud some evenings from another bar but that was over the other side of the road and not within their control, we sat in this bar one night and the singer was fantastic.All in all we found the whole resort seemed to be doing alot better than in past years and we have been visiting since 2001. For wonderful people a good clean hotel and sunshine you will find it harder to beat

Room Tip: We prefer to over look the aqua park, noisy during the day but you get a lovely sunset in the evenin...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Seajay30 about Houria Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“You get exactly what you pay for!”
4 of 5 stars Reviewed August 28, 2012 via mobile

Been to this hotel several times between 2009-2012 and due back again in 3 weeks. You get exactly what you pay for staff are fantastic and a little goes a long way with regards to tipping. Pools are clean and tidy, ok rooms are a little dated however what do you expect when you only pay £25 per room per night b&b serves my needs well and in a great location. Beach, port and fountain all 5 minutes away, sousse 5 minutes in a taxi. If you expect alot then look for another hotel and pay alot more!

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by DanniRae for Port El Kantaoui
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Additional Information about Houria Palace Hotel

Also Known As:
Hotel Houria Palace
Houria Palace
Houria Palace Port El Kantaoui
Houria Palace Tunisia
Address: Port El Kantaoui 4089, Tunisia
Region: Tunisia > Sousse Governorate > Port El Kantaoui
Amenities:
Bar/Lounge Fitness Center Free Parking Restaurant Swimming Pool
Hotel Style:
#17 Luxury Hotels in Port El Kantaoui
Price Range: $
Hotel Class:4 star (4*)
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