We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Diar El Andalous: Traveler Reviews

4.0 of 5
Port El Kantaoui 4089, Tunisia
Hotel amenities
Iberostar Diar El Andalous
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

466 reviews from our community

Traveler rating
    186
    157
    66
    30
    27
See reviews for
Families
92
 
Couples
233
 
Solo
9
 
Business
4
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Pleasantly surprised”
4 of 5 stars Reviewed November 23, 2012

We wanted winter sun but hadn't thought about Tunisia until the travel agent suggested it. We hadn't heard many good things about it so asked a few questions before deciding to give it a go. We holidayed between 4th and 11th November 2012 and had a lovely time - much thanks to the staff, including the animation team. They were all extremely helpful, friendly and energetic and made our holiday. Can't tell you much about Tunisia because we didn't do much else but chill out. But to be honest, everything we wanted for our holiday was provided by the hotel and staff. We walked along the beach for about 20 minutes and reached the harbour in Port el Kantoui. We would go back to Tunisia and this hotel so that perhaps we can see more of what it's got to offer.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask Elaine186402 about Iberostar Diar El Andalous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Diar El Andalous, responded to this review
November 27, 2012
Dear Elaine,

We feel proud and we want to thank you warmly for letting us know that we were able to make your experience into the perfect holiday we wish to offer to all our guests. Further, we are enchanted that you made the effort to write a review and share your encouraging comments with us and Tripadvisor readers.

We are delighted to read that your overall experience was a good one, and you really enjoyed the cares of our very friendly staff and lovely entertainment team. We hope you had a nice journey back home, and we can´t wait to may welcome you back among us to thank you personally for your encouraging review.

At Iberostar we try or our very best to offer comfortable accommodation in great locations, your confirmation to have enjoyed, is the best reward for our daily efforts as is your intention to visit us again.

Thank you!

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Brilliant trip!”
4 of 5 stars Reviewed November 23, 2012

For anyone on a budget Tunisia is great place to go! We went for a week at the end of October and wasn't let down. The hotel was beautiful and always spotless, with enough facilities that for those who aren't as confident to leave the complex would have everything they needed on site. We booked with Thomas Cook and I won't lie the rep was awful! But the staff are fantastic and if you had any queries they would be more than happy to help.

The food was excellent a large array, and for all you fish lovers this hotel is heaven! Because I am allergic I spent the week being a vegie due to being quite fussy but I didn't mind the food was lovely without a meat dish. The buffet staff are by far the best, we had our usual table and it wasn't long before they knew our drink orders and not once during the holiday did we have an empty glass. Tipping is just second nature and although its not required a little goes along way and they really appreciate it!

Our hotel room was lovely requested a sea room on booking so the view was lovely, they cleaning staff always make sure your room is clean by the end of the day with fresh towels!

Also anyone wanting to experience Tunisia in all its beauty book the Medina Ramble excursion its a fantastic tour and you really get a sense of how they live on a day to day basis. It also caters to everyone from the hard haggler to the sit on the wall kinda guy, trust me there are some bargains to be found!

My favourite aspect was the beach, absolutely stunning and you always no matter what time got a lounger! The watersports are fantastic as well with some being included in your holiday, sports like the jet skis and parasailing are cheap and so much fun to do!

Overall a fantastic time! Its well worth the money and more, oh and if you get the chance go into the coffee shop and have a mint tea its free and for just 4 dinars treat yourself to a Shisha pipe! Happy holidaying!

Room Tip: Request when booking if you have any room requests, majority of the time you will
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask KayleighMarie about Iberostar Diar El Andalous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Diar El Andalous, responded to this review
November 27, 2012
Dear Marie,

It strengthens our determination to understand from your comments that you have enjoyed your stay at our hotel and we are grateful that you made the effort to share your wonderful comments.

We are proud and happy to see that you enjoyed all of our services and we will certainly congratulate all of our staff that contributed to delight you with the culinary highlights, the immaculate cleaning and the friendliness whilst serving you. These positive remarks keep us motivated to achieve the compliance of our demanding quality standards.

Further, it is enjoyable to see that the lovely beach which is one of our main attractions was of your liking. We are glad that you had such a wonderful time doing water sports and relaxing.
Looking forward to may serve you again we send you our best regards,

Yours sincerely,

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paisley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Wonderful hotel, staff really pleasant and helpful, would visit again”
5 of 5 stars Reviewed November 23, 2012

Hotel was immaculate, food really, really good - lots to choose from, staff pleasant and most helpful. The inovation team in the hotel we always in good spirits and kept us all amused they were lovely to have around. We had not faults at all with this hotel, shopping good, but the locals do like to haggle - maybe a wee bit too much, but all in all had a fantastic time, would visit this lovely hotel again.

Room Tip: Since this hotel has been refurbished I presume all roos are good but try and get a balcony with a s...
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jlove1 about Iberostar Diar El Andalous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Diar El Andalous, responded to this review
November 26, 2012
Dear guest,

We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort that you gave yourself to share the experience of your recent holiday with us and Tripadvisor readers.

We are delighted and we want to thank you for highlighting the comfort and spotlessness of our hotel, the beautiful location, and the quality of our culinary performances as also the pleasant staff. We see that you enjoyed what for us is basic: a stay where you can feel as at home with the great advantage of benefiting from a wide range of services to fully enjoy your holiday.

Further, we are really pleased to hear what a wonderful time you had under the dedication and care of our professional entertaining team. In Iberostar we believe that the real holiday feeling goes hand in hand with good fun and lovely animation and activities. It is the best reward for our daily labors to hear that our guests take some unforgettable memories of it back home.

We hope you had a nice journey back home, and we can´t wait to may welcome you back among us to thank you personally for your encouraging review.

Yours faithfully,

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TheShire
1 review
3 helpful votes 3 helpful votes
“Nice hotel, good location and excellent staff”
4 of 5 stars Reviewed November 19, 2012

Nice hotel adjacent to the beach in quiet location within easy walking access to the marina and centre of Port El Kantaoui. Rooms very clean and comfortable, food is fairly typical all inclusive fare but absolutely fine with a good selection and well presented.
Outstanding aspect of the hotel for us was the staff, all very polite and friendly made us feel very welcome from check-in and for the whole week, particularly our drinks waiter Jamal who was superb along with Shardin in the restaurant - really nice gents the pair of them.
We can recommend the 'Roman Empire' day trip to to the ruins at Dougga and Zhagouan apart from great examples of Roman sites the tour takes you out into the mountains and some very different landscapes from that around PEK and Sousse.

It was our first time in Tunisia but we found it very interesting and would definitely go back there and to this hotel.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask R E about Iberostar Diar El Andalous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Diar El Andalous, responded to this review
November 20, 2012
Dear guest,

Thank you for describing with so much details our complete services and facilities. We are delighted to read that you felt welcome in our Iberostar Diar el Andalous, as it is very pleasant to see that with you we have made our goal to offer a really good and relaxing holiday.

It pleases us to see that the efforts of our gastronomic department, the great location, the comfortable rooms and the spotless cleanliness of our installations contributed to your wellbeing in the hotel.

When you write that Jamal and Shardin as well as many other members of our staff made you feel very welcome from check-in and for the whole week, this is a confirmation of doing a good job, and this motivates us to get even better! We lay much worth on the service-orientation of our employees and it is lovely to read you´ve enjoyed it.

Subsequently, we would like to thank you for the tips and recommendations that you outlined, as we know that Tripadvisor users will find them interesting and helpful.

We would be very pleased to welcome you back soon, and send you our best regards,

Online Reputation Manager
Iberostar Hotels & Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
“i loved it :-) xxx”
5 of 5 stars Reviewed November 17, 2012 via mobile

want to go back..had so much fun..!!! ppl are bloody lovely they look after you there..lots to do aswell.food was ok for me.rooms are lush i must say.swimming pool lovely.all and all very good hol...all the staff r wicked.i wanna hope to go back there next year as the best hol ive had.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
Ask lauraneill89 about Iberostar Diar El Andalous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Diar El Andalous, responded to this review
November 20, 2012
Dear Laura, dear Neil,

We are delighted to hear that your stay at the Iberostar Diar El Andalous was an enjoyable one. We continuously strive to...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marhaba Palace Hotel
Great value on a similar hotel
Port El Kantaoui, Sousse Governorate
4 of 5 stars 978 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Port El Kantaoui
Trendy
Iberostar Royal El Mansour
Iberostar Royal El Mansour 4.0 of 5 stars 506 reviews
Family-friendly
Houda Golf and Beach Club
Houda Golf and Beach Club 3.5 of 5 stars 1,623 reviews
Romantic
Royal Kenz Hotel
Royal Kenz Hotel 4.0 of 5 stars 1,718 reviews
Luxury
Tej Marhaba Hotel
Tej Marhaba Hotel 3.5 of 5 stars 803 reviews
Show Prices ABS:HotelCheckRates-d1722783?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d305453?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d317219?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d317016?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Port El Kantaoui
Sahara Beach 3.5 of 5 stars 2,257 reviews Marhaba Palace Hotel 4.0 of 5 stars 978 reviews Seabel Alhambra Beach Golf & Spa 4.0 of 5 stars 573 reviews Hasdrubal Thalassa Hotel & Spa P... 4.5 of 5 stars 153 reviews
Show Prices ABS:HotelCheckRates-d317349?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d316751?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1547357?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d316765?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 32 hotels in Port El Kantaoui, ranked by popularity

Been to Iberostar Diar El Andalous? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Iberostar Diar El Andalous

Also Known As:
Iberostar Diar El Andalous Hotel Port El Kantaoui
Iberostar Diar El Andalous Hotel
Mercure Hotel Sousse
Accor Diar El Andalous
Diar Andalous
Address: Port El Kantaoui 4089, Tunisia
Region: Tunisia > Sousse Governorate > Port El Kantaoui
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Port El Kantaoui
#3 Luxury Hotels in Port El Kantaoui
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
5 star fully air-conditioned hotel offering 301 rooms, 4 Junior suites and 1 Presidential suite. Located in a vast 19 hectare park, on the edge of a white sand beach and the Port El Kantaoui 36 hole golf course. The hotel features 4 restaurants serving international and Tunisian specialties, 4 bars, 2 swimming pools including one that is indoors and heated during winter. Conference room with 2 breakout rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Tingo, Venere, Travelocity, HotelsClick and Orbitz so you can book your Iberostar Diar El Andalous reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Iberostar Diar El Andalous, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Iberostar Diar El Andalous
Enter dates & see best prices* (from our partners)
Show Prices