We stayed here in early September 2010 our first impression of this Hotel was good, with a grand entrance and lots of chill out areas. Unfortunately the room was a bit shabby and needing an update, especially the bathroom where you could see they had bodged repairs and mould was growing between the tiles. The mirror surround also looked rotten. Not great but clean and regular towels and bedding changes. It seems the finishing off of the decoration wasn't their strong point, you could plainly see where they had redecorated with painted skirting boards, pillars and anything else that wasn't moved.
Also got stung by a jellyfish and wasn't warned by the first choice rep, we found out when it was to late on another notice board of another travel agent.
Fantastic staff, really friendly and happy and most importantly willing to help and didn't expect tip.
Good Location with Supermarket for gifts etc just up the road (really cheap) and a 25 min walk to the local port.
Beach 2 mins walk with exclusive hotel access.
Food wasn't excellent but good and plenty of it.
Couldn't fault the staff.
Clean towels everyday and bed changed three times in the week we stayed there.
Medium size clean pool which had plenty of seating even though you didn't always have a mattress. This was treated every evening.
Dinning hall had cobwebs and ceiling patches were they had obviously had leaks but not redecorated.
We did see a cockroach in the dinning area one day (very large one), and I know you get them everywhere but there was no attempt to catch it, it was ignored. All the food displays were freestanding by the way so well out of reach of the cockroach.
Room was shabby and needed updating.
Air conditioning was on but not very powerful.
Entertainment in the chill out area was very repetitive with the same songs sung every night.
The Mosquitoes loved the indoor as well as outdoor chill out areas in the evenings with no anti mossy deterrents in operation so be warned.
We went on two trips, one to El Jem 1/2 day, which was good but the other Boat trip (Pirate boat) wasn't. Basically they were either trying to sale you photos of you with someone dressed up as a pirate (as soon as you sat down they started taking photos), then the bandanas, asking for tips with a hat for a small show of strength (various lyeing on nails acts with people standing on them, dancing and showing a sand monitor around) I did feel this spoilt the trip as you felt obliged to tip not the optional plate as you left. The dinner on board wasn't what you could even call a snack, tomato, white cabbage and onion diced with 1 tiny nugget sized piece of chicken and one slice of bread stick, 1 pear and thin slice of melon. So if you do go on the pirate ship even if its called a boat trip , it is cheap but don't expect a lot and only lasts 3 hours tops. We were back in our hotel by 1.20pm.
On the whole we had a good holiday though I think if they hadn't kept it so clean and friendly this would haven't been so enjoyable.
- Also Known As:
- Hotel Caribbean Village Riviera
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