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“Wonderful Holiday” 5 of 5 stars
Review of Marhaba Palace Hotel

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Marhaba Palace Hotel
4.0 of 5 Hotel   |   Jinane El Kantaoui | Sousse, Port El Kantaoui 4089, Tunisia   |  
Hotel amenities
Ranked #12 of 34 Hotels in Port El Kantaoui
Hull, East Yorkshire, England
1 review
2 helpful votes 2 helpful votes
“Wonderful Holiday”
5 of 5 stars Reviewed August 28, 2013

Me and my boyfriend spent two weeks here and we thoroughly enjoyed ourselves,
after getting used to the fact that Tunisia is a poor country and all of the locals earn their
money through tips, we felt very confidant and relaxed just to hold up a hand and politely say
no thank you to anyone that's trying to sell you something (i.e men on the beach selling cigarette's etc) our room was always immaculate and nicely cleaned bedding and towels everyday
even though we didn't leave a tip for the maid until the last day. The air conditioning was fab and was always lovely to have a balcony to sit on.
The food was brilliant you could have eaten something different every single day, also most of the hot stuff was cooked in front of you to order which I thought was very impressive because normally you would expect for it to be sat in a buffet cart for hours on end.
The beach and pool areas are great bars are open from 10:00 am and could get any sort of drink all day long. We never struggled to get a sun bed people do go out at the crack of dawn but its not necessary. There is Wi-Fi in the lobby area and plenty of sofas to sit on to relax.
Most of all the staff were amazing they work 6 days a week for 12 hours a day and are always up beat and smiling, the animation team work there socks off making sure there is something to day at all times of the day whether its volleyball, mini golf, archery, ping pong, darts, water polo etc etc. On the evening the same, every night some form of activity for all age ranges.
The waiters in the restaurant and bars are so polite and talkative if you put the olive branch across for them to talk to you (some guests where very rude and didn't want to be spoken too).
We tipped everyone on the last day and in my eyes that was better so I knew the service I got was great even without a tip (or so they thought)
overall we both had a fantastic time and would recommend a holiday to the Maharba Palace

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (588)
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Scunthorpe, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 27, 2013 via mobile

Just had 2 weeks in this hotel with a friend,
Hotel was lovely n clean, staff friendly, never struggled for sun beds, if you tipped the life guard 1 dinar per person he'd make sure you had the sun beds you want every morning with mattresses,
The waiter we had at evening meal wasn't the friendliest of waiters, however all the others were friendly.
The rooms was cleaned daily but one of the maids came into the room without knocking or calling out first one afternoon while we were resting which was out of order as we were undressed,
Food: well that was the downside to the holiday for me, there was plenty to choose from but it was only luke warm, so I ended up having pasta every night, which I highly recommend. Breakfast was the best meal of the day for me though,
Animation team worked really hard through the day n evening, hats off to them.
Overall it was a good holiday with only a few issues,

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Norwich, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 26, 2013

Just got back from weeks stay . The hotel was clean but a little dated in the rooms. Struggled to get a sunbed by the pool as people down there at 6 am to reserve them . But the beach area was fantastic . Easy to get a sunbed . The food in the hotel was good with a great range available and cooked while service going on . The rooms were very dated and the air con wasn't great ! Went on the Sahara safari this trip is a must . Best 2 but long days I've ever done !

Room Tip: Try and get a room overlooking the front of the hotel .
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
4 of 5 stars Reviewed August 26, 2013

This Hotel was excellent everything you could want and more! The reception is something every hotel should have, a nice, friendly, well looked after area that is welcoming to all guests. The rooms were nicely laid out and well equipped with a balcony. The pool was perfect for light dips and the beach only a 30second walk. The restaurants were well looked after and provided a brilliant array of food all though some food could have been hotter! And last but by no means least the animation team who work long hard days making everyone day enjoyable whether it be playing French bowls on the beach or getting fit with water aerobics in the pool. They all did everything they could to make your holiday better. All pulling there weight in someway or another. Friendly, polite and nothing was ever too much and this goes to all the staff in this hotel. Thank you for a brilliant week and I would recommend this hotel highly.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Yeovil, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 26, 2013

We just got home from our family holiday to tunisia for one week! we went as a family with 3 18 year old girls! on arrival one of our two rooms was cleaner than the other however this may of been due to the fact we were able to check in before local check in time, we informed reception of this problem and it was sorted immediatly and both rooms were cleaned to a good standard for the rest of our holiday! The food in the hotel was of a good variety and we all managed to eat a good meal at all times, the food at the beach bar was exceptionally good and this is where we ate our lunch most days! We can not fault the service in the resturant atall, after a couple days our waiter had our drinks waiting for us at dinner for when we arrived and service at all meals was quick and all staff were very polite and helpful! The animation team in the hotel are amazing, during the day they worked so hard and there were many different activities for everyone to enjoy! however in the evening we all agreed that there material provided to them could of been of a better standard! overall we had a brilliant holiday and we would highly reccomend Marhaba Palace!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, England, United Kingdom
1 review
5 of 5 stars Reviewed August 26, 2013

hi im carlos,i stayed in marhaba palace hotel me and my girlfriend,it was really great ,the service was excellent,the hotel was very clean,the staff were very friendly and had a worm welcome,the rooms are big and the bed was so comfortable ,air condition working,shower is hot,nice view out the balcony,down the beach is looked after and the sand is gold shinning....would really love to comeback next year,thanks for all the staff in marhaba palace and will see you next year

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Trnava, Trnava, Slovakia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2013

the holiday in Marhaba palace was the best I've experienced. though the cleaning wasn't perfect, activities and the animation programe was the best. there's something to do all day long, animation team is very friendly and kind. The food was much better than in any other north african country I've been to.

Room Tip: You need to tip the man at reception to get a better room, he'll know what is better
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  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marhaba Palace Hotel

Address: Jinane El Kantaoui | Sousse, Port El Kantaoui 4089, Tunisia
Location: Tunisia > Sousse Governorate > Port El Kantaoui
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Port El Kantaoui
#10 Luxury Hotel in Port El Kantaoui
#10 Romantic Hotel in Port El Kantaoui
#11 On the Beach Hotel in Port El Kantaoui
#11 Spa Hotel in Port El Kantaoui
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marhaba Palace Hotel 4*
Number of rooms: 322
Official Description (provided by the hotel):
Wake up across from the golf club, have a walk on the seafront, explore the paved alleys of Port El Kantaoui or simply unwind at the pool: Marhaba Palace is a dream place for an unforgettable stay. In the restaurant, a collection of great wines and local cuisine with the flavours of thyme and basil pamper the palate. This charming hotel, in the heart of the resort of port El Kantaoui, will seduce you with its personalised hospitality and efficient, discrete service.Welcome to MARHABA PALACE ... more   less 
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Also Known As:
Hotel Marhaba Palace
Marhaba Palace Tunisia
Tunisia Marhaba Palace
Marhaba Palace Port El Kantaoui
Marhaba Palace Hotel Tunisia

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