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“great value for money” 4 of 5 stars
Review of Marhaba Palace Hotel

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Marhaba Palace Hotel
4.0 of 5 Hotel   |   Jinane El Kantaoui | Sousse, Port El Kantaoui 4089, Tunisia   |  
Hotel amenities
Ranked #10 of 35 Hotels in Port El Kantaoui
Glenrothes, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
33 helpful votes 33 helpful votes
“great value for money”
4 of 5 stars Reviewed March 18, 2013 via mobile

first time visiting Tunisia, great hotel and staff, would go back without a doubt, the rooms were large, staff couldn,t have been anymore attentive, the food was good, loved the freshly made pizza!! The drink was ok, just don,t drink the local bacardi, it was vile, that was the only negative about the place.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (536)
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English first
Reading, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 17, 2013 via mobile

BEWARE after reading some of the reviews prior to our visit i was slightly apprehensive about our forthcoming holiday. FANTASTIC HOLIDAY, As i can only speak as i find, reading some reports of there being no authentic tunisian food on offer, i can honestly say that on at least 12 of our 14 nights we had tunisian food on offer, to be totally honest there was probably to much choice as i put on a couple of pounds. The food was always piping hot and very tasty. If you are a fussy eater i am probably pretty sure you will find something to eat. Tunisians in the shops are a bit pushy but hey when in rome and all that. The hotel was extremely clean, The pool area was always very tidy along with the beach. The entertainment was great fun, karaoke, cabaret shows and daily activities are a good laugh. WILL DEFO BE GOING BACK

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberystwyth, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 25, 2013

Never been to Tunisia before ,so did not know what to expect, but what a lovely place.The hotel itself was great, but the food was even better, could not fault it. It has a great pool area,the staff are brilliant,would help you with anything,but if you need anything special ask Mrs Rafika at the desk, she was very helpful.We really enjoyed our time there,It has some very interesting places to visit.would love to go back.

Room Tip: In Summer you can go overlooking the pool, but in winter go to the front of the hotel.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, England, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed February 22, 2013

Stayed here 13th to 20th February 2013. I had never been to Tunisia before and only booked the holiday two weeks earlier.On arrival at the hotel we were immediately booked in and had our bags taken up to our room by the doorman. The room exceeded all my expectations for the price we paid. Large and spacious with two big comfortable beds, a modern bathroom with hairdryer and a separate toilet. There was also a fridge and a satellite TV with an English movie channel which was free to watch. The balcony overlooked the front of the hotel looking down onto the gardens and was very peaceful.The food at Breakfast and Evening Dinner was varied and well cooked and there was always plenty of it. A nice touch at Breakfast was freshly cooked omlettes with various fillings which were lovely. The pool area was large and tidy with lots of sunbeds and there was also an indoor pool which was very warm. Entertainment was provided most nights in the comfortable bar area and there were also lots of no-smoking areas which was nice. The staff in the hotel were, without exception, pleasant, friendly and very helpful at all times. The Decor in the hotel was slightly dated, which only served to add to the overall charm. To sum up, a lovely, spotlessly clean hotel in a great location which I enjoyed immensely and will definitely be returning to. Excellent......

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 17, 2013

After a bad experiance at the Houria palce we moved into the Marhaba Palace - we did know this hotel and it is lovely- we were given a sunny room- thet just couldnt do enough for us
The room was lovely - after we has settled in we went down for our evening meal - it was lovely plenty of choice - just cant fault the food at all-the next day we had a complimentry bowl of fruit and a bottle of water sent to our room-
the hotel goes straight onto the beach-I am in a wheel chair there are plenty of ramps- all staff were very helpful and friendly-recommend to all.

Room Tip: pick a even number if you want a sunny room
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Llandudno, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 16, 2013

First time to Tunisia and spent two weeks here from the end of Jan to Mid Feb. The hotel is clean, spacious and the vast majority of staff helpful and considerate. Most of the guests were English or German and a few Tunisians who were very nice and polite too. The hotel was very quiet and we enjoyed this.

The weather was pretty cold but the rooms were kept nice and warm with air conditioning. I have to laugh about some of the comments about the reception being cold, some of the guests also made this comment. The reception ceiling stretches to the 2nd floor. This is obviously designed to keep the hotel cool in summer, unfortunately it means it will be cold in winter. Heat rises - so no amount of central heating would ever keep this area warm in cold weather. Yet people expected it to somehow magically be warmed up.

The food was good, I mainly like to stick to a vegetarian diet, though I will eat fish if there is nothing else suitable. I did not need to eat fish at all, due to the good selection of vegetarian food. We went half board and found breakfast and evening meal enough. The drinks at the bar were also very cheap.

It was too cold to use the out door pool or the beautiful beach owned by the hotel, however, the hotel has a very fine in door pool which was lovely to use on a daily basis. We also made full use of the spa facilities. We had a programme of massages, body scrubs, manicures and pedicures. I worked it out that the same treatment in the UK would be 3 or 4 times as expensive.

There was free wi fi and even a computer provided, which was also free. As there were only a few guests there was only minor problems with individuals hogging the computer. However, in summer with a lot of guests I could imagine this would be a problem. Maybe the hotel should consider investing in a couple more computers and charging individuals.

Probably the nicest hotel I have stayed in on a package holiday. However, I do believe the general standard of hotels in Tunisia is higher than Spain, Greece, Turkey etc.

Most of the other guests were fine. Especially the Germans. Some of the British were loud and at times rude e.g. pushing ahead at meal times. Yes I am British so I can say this!

The marina was only 5 minutes away and lovely. Again everything was cheap, however, the constant touting for business by traders, obviously suffering from low tourist numbers, got a bit much especially after two weeks. Nothing in Tunisia is free, even asking a question or direction from a local would require payment.

It was unfortunate that civil disrest happened while we were there. We did not witness any. But we were wary of travelling to Tunis. We did do the Sahara experience in the first week before the troubles started. A very tiring but not to be missed adventure. I really hope Tunisia sorts out its politics and remains a tourist destination. Its lovely.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
worksop,Notts
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed February 8, 2013

Once again I am here staying at the Marhaba Palace Hotel in Port El Kantoui,Tunisia.despite the fact there are so few tourists here unfortunately the staff are still giving a very good service and there is nothing lacking,the food is as always excellent with such a varied choice that there is always something to please even the pickiest of guest!Who could complain at a Dinner menu of a choice of Garlic Prawns,Grilled Steak,Roast Chicken,Fried Calfs Liver(my favourite!)and battered Fish and that was just the main course because there are two soup varieties followed by a selection of salads to choose from and two local Tunisian dishes,then of course there are the many desserts and fruits eg Oranges,Apples and Dates so I definitely never have a problem finding something to enjoy!
The breakfast menu is still exceptionally good with fruit juices,cereals,plain and flavoured yoghurts,salads,hot selections like eggs done any way you want,pancakes with syrup,sugar or plain if you want!croissants,pain au chocolats and other varieties,cakes and fruits also.
Off the food now!As I said before there are a lack of guests here which is a pity but the staff go all out to please the ones that are here,the Entertainment staff struggle to entertain against the apathy of some of the guests!
The rooms are provided daily with clean sheets and towels and they are kept clean.
Unfortunately like the majority of hotels this hotel has decided to go 'All Inclusive'but it also provides the option for Half Board and Bed and Breakfast,I opted for Half Board as I feel the local traders are really struggling especially when there are so few tourists anyway!What is the point in coming on holiday to a new country and then spend the time in your hotel just waiting till the next mealtime?I believe in exploring new countries and their cultures.
Off my soapbox now and if anyone wants to know anything just ask.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marhaba Palace Hotel

Address: Jinane El Kantaoui | Sousse, Port El Kantaoui 4089, Tunisia
Location: Tunisia > Sousse Governorate > Port El Kantaoui
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Port El Kantaoui
#9 Romantic Hotel in Port El Kantaoui
#9 Luxury Hotel in Port El Kantaoui
#10 On the Beach Hotel in Port El Kantaoui
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marhaba Palace Hotel 4*
Number of rooms: 322
Official Description (provided by the hotel):
Wake up across from the golf club, have a walk on the seafront, explore the paved alleys of Port El Kantaoui or simply unwind at the pool: Marhaba Palace is a dream place for an unforgettable stay. In the restaurant, a collection of great wines and local cuisine with the flavours of thyme and basil pamper the palate. This charming hotel, in the heart of the resort of port El Kantaoui, will seduce you with its personalised hospitality and efficient, discrete service.Welcome to MARHABA PALACE ... more   less 
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Also Known As:
Hotel Marhaba Palace
Marhaba Palace Tunisia
Tunisia Marhaba Palace
Marhaba Palace Port El Kantaoui
Marhaba Palace Hotel Tunisia

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