First time to Tunisia and spent two weeks here from the end of Jan to Mid Feb. The hotel is clean, spacious and the vast majority of staff helpful and considerate. Most of the guests were English or German and a few Tunisians who were very nice and polite too. The hotel was very quiet and we enjoyed this.
The weather was pretty cold but the rooms were kept nice and warm with air conditioning. I have to laugh about some of the comments about the reception being cold, some of the guests also made this comment. The reception ceiling stretches to the 2nd floor. This is obviously designed to keep the hotel cool in summer, unfortunately it means it will be cold in winter. Heat rises - so no amount of central heating would ever keep this area warm in cold weather. Yet people expected it to somehow magically be warmed up.
The food was good, I mainly like to stick to a vegetarian diet, though I will eat fish if there is nothing else suitable. I did not need to eat fish at all, due to the good selection of vegetarian food. We went half board and found breakfast and evening meal enough. The drinks at the bar were also very cheap.
It was too cold to use the out door pool or the beautiful beach owned by the hotel, however, the hotel has a very fine in door pool which was lovely to use on a daily basis. We also made full use of the spa facilities. We had a programme of massages, body scrubs, manicures and pedicures. I worked it out that the same treatment in the UK would be 3 or 4 times as expensive.
There was free wi fi and even a computer provided, which was also free. As there were only a few guests there was only minor problems with individuals hogging the computer. However, in summer with a lot of guests I could imagine this would be a problem. Maybe the hotel should consider investing in a couple more computers and charging individuals.
Probably the nicest hotel I have stayed in on a package holiday. However, I do believe the general standard of hotels in Tunisia is higher than Spain, Greece, Turkey etc.
Most of the other guests were fine. Especially the Germans. Some of the British were loud and at times rude e.g. pushing ahead at meal times. Yes I am British so I can say this!
The marina was only 5 minutes away and lovely. Again everything was cheap, however, the constant touting for business by traders, obviously suffering from low tourist numbers, got a bit much especially after two weeks. Nothing in Tunisia is free, even asking a question or direction from a local would require payment.
It was unfortunate that civil disrest happened while we were there. We did not witness any. But we were wary of travelling to Tunis. We did do the Sahara experience in the first week before the troubles started. A very tiring but not to be missed adventure. I really hope Tunisia sorts out its politics and remains a tourist destination. Its lovely.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.