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“Nice beach but bland food” 3 of 5 stars
Review of El Mouradi Club Kantaoui

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El Mouradi Club Kantaoui
4.0 of 5 Hotel   |   Zone touristique El Kantaoui, Port El Kantaoui 4089, Tunisia   |  
Hotel amenities
Ranked #17 of 34 Hotels in Port El Kantaoui
billericay
Top Contributor
62 reviews 62 reviews
48 hotel reviews
Reviews in 38 cities Reviews in 38 cities
64 helpful votes 64 helpful votes
“Nice beach but bland food”
3 of 5 stars Reviewed November 22, 2012

The place is massive. Must be at least 3 sq km.

Good points :

Beautiful private beach with waiter service and sun beds
Generous size rooms with balcony
Good for kids
Nobody was ill from the food
Quiet location
Good heated indoor pool with hot tubs

Bad points

Bland food. Lack of meat on the menu
Bungalows look awful and very little natural light (avoid)
Long walk to get anywhere
Cheap fittings in rooms. TV bad reception with only 3 English channels
Staff are a bit jaded. Barmen make obvious signs for tips.
Entertainment team are not the best
Clientele mainly French and Belgium (some on 6 months stays)
Isolated location. Taxi needed to go anywhere
Stray cats everywhere with dozens of kittens. Hotel claim to look after them but some of their condition is bad

Overall its OK and I would go back at the right price.

Room Tip: Avoid the bungalows and tip the barman from the start to avoid the cold shoulder
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (317)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Wakefield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 16, 2012

After reading reviews at both ends of the scale i'll try to keep my review honest with abit of advice thrown in.

I brought my daughter here (7) for her first real holiday abroad along with my sister for company. I'd contacted the hotel a couple of weeks before our arrival and asked for a sea view and was pleasantly surprised that I could see both the pool and the sea from our balcony!

So from arrival, you will have 'porters' come to get your bags in the airport, I personally would keep hold of them for the few feet you need to go its pointless, but if you do let them take them have your cash ready to tip.

The transfer to the hotel didn't take too long, the coach driver will appreciate tips though I tipped him £1 and he was really grateful.

When you arrive at the hotel there's paperwork to fill out for each person staying, the currancy exchange is next to the reception and you can get your dinars here, I'd recommend changing a little each day rather than all at once because to swop it back at the airport at the end of your hols you will be charged a commision. Ask him for some change to use for tips.

A lovely porter showed us to our room we tipped him 2dinars and he was happy with that.
The rooms yes are a little outdated but big enough for the 3 of us easily and the cleaners kept everything clean. No complaints from us there, after all we were only in it to sleep anyway.

The food is fine, yes its not the best you'll ever taste but there's nothing wrong with it either. Breakfast was the best meal of the day. We didn't eat lunch in the main restaurant just had snacks, for tea we were assigned a waiter who we had for the rest of the holiday, we tipped him 2 dinars and he was fine and polite to us, if you're wanting the rose petals and flowers etc tip up to 10 dinars.

The bar staff were great but be careful as they will serve children watever they ask for. My daughter came back with a an alcoholic cocktail instead of the childrens. But as i say they work hard and long hours.

We didn't bother with the sun lounger mattresses so can't really comment think they were a couple of dinars per day. The pools were nice n clean and we never struggled for a sun lounger around them.

The beach was lovely and there was security to keep the beach sellers from approaching you if you staying in the hotels area. Gorgeous warm clear sea, our only problem being jellyfish, we went in on a day when there must of been a few daughter got stung on her face along with sis on her arm (glad to be sunbathing that day). If you do get stung see the life guards they have a cream for it and keep out of the sun for a couple of hours. Red flags on the beach mean there is jellies around.

Walking into town from the beach is a nice walk BUT you will have beach sellers try to sell you pretty much everything. If you're not interested just say a polite no and keep walking and they'll leave you alone. Same goes in town if you're not interested just say no thanks. Before i went i was nervous about haggling (but there is a few fixed price shops) then I learnt its not so bad and i came away with some bargains :-)

The waterfountains on a night are pretty and worth a nosy at. Beware of people passing you animals to have your photo taken with them, my daughter held pretty much anything they passed her I only ever paid 3 dinars and not a penny more. Stay off the beach at night its where the prostitutes and rest of the not so nice people come out.

Taxi's are priced fairly 5dinars through the day and 8 on a night (from hotel to port), just make sure you agree the price before you get in. a horse drawn carriage is 15 dinars and worth every penny such a beautiful ride and he even let my daughter sit up front and take the reins!

All in all we had a wonderful holiday, after all they are what you make of them! Go have fun and judge it for yourself!

Room Tip: Take a room not a bungalow and ask for one with a sea view
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lancashire
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 15, 2012

We, a couple aged 45 and 51 stayed at the el mouradi club kantoui for 11 night from 31.10.12.
Flight was basic but ok for 3 hrs and on time. Quick airport service and easy transfer to hotel. Check in at el mouradi quick and efficient. First impressions good. We were in one of the updated rooms. Bowl of fresh fruit on arrival. Arrived on a cloudy day so decided to check out the grounds etc. The weather for the rest of our stay was lovely (just a couple of cloudy days)Beach and beach bar very good. The hotel was fairly quiet so would not like to comment on how it would be in high season. Throughout our stay the staff could not do enough for us.
We were waited on day and night. Hello all you from the pool bar especially, too many to name but a special mention to Rabeh and Med

Facilities, 2 large outdoor pools (cold but we still went in)and kids paddling pools, plenty of eating and drinking venues in the hotel. Large indoor pool and 2 jacuzzis (great). Spa and Gym.

We never even bothered with breakfast as we sat and had coffe and pastry by the pool at around 10am. Lunch and Dinner were mainly taken in the buffet restaraunt, and we thought there was a good variety (the cakes were amazing). Around the pool area in the afternoon cakes, fresh pancakes and doughnuts were available as well as pizza and light buffet (the beach bar also did burgers, pizza etc)
I could go on and on because we really enjoyed our stay here. Well worth the money.
The only thing that let this hotel down was the 2 Dinar each you had to pay each day for a mat for the sunloungers. I did begrudge this as they were not even hosed down or cleaned at the end of the day. However just a small issue.
Did not bother with the rep so cant comment, when we needed anything (not often only for a little advice) we just went to reception who were helpful.
We would not hesitate going back to this hotel and will go back.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 11, 2012

We were offered this hotel as an alternative to the mharaba palace and we were glad. Having been to the port el kantoui region several times and stayed in the El Mouradi beach before we knew that it would be a nicer hotel and we were not disappointed.
The rooms are spacious and clean,they are not up to the minute but they are well kept and relatively modern.
As a vegiterian i struggled with the menu as the names are not in English but you can get a general idea of what it is they are serving and i had a full plate every night.
The staff are really friendly despite the arrogance of the Russians and other Europeans of which there are many don't expect there to be lots of Brits.
As with most of Tunisia it is an older persons holiday, im 32 and was bombarded with males offering their company but they were fine not too in your face.
Sousses is about £5 in a taxi this is where the Medina and shopping areas are.
There is a fixed price shop right at the entrance of the Medina this is where you should shop. i love to haggle and the Medina dosent disappoint although don't listen to the gold festivals talk or any other festivals i the Medina its just a sales trick.
People watching is great here and the shoe shopping is the best and cheapest ive ever came across (ive been al round then world!).
The treatments at the hotel are cheap and well worth the money.
If you go best time is January its still warm, less tourists and more bargains!
Will be back to this hotel every time i go back to Tunisia!

Room Tip: The beach front rooms have a great view.
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  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Stevenage, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 7, 2012

We stayed here as a group of 16 (family and friends). I contacted the hotel in advance and requested that our rooms be as close together as possible. We were allocated bungalow rooms all in one tight group, with most of the rooms next door to each other / backing on to each other, and in a nice location close to the beach (and beach bar), which was excellent - it made it easy to socialise and have a few drinks and a chat while getting ready to head off for dinner etc.

The food was varied and of decent quality - if you're expecting typical English food you may not like it massively, but if you're willing to try new things, there was plenty to enjoy. Pizza, chips and pasta were usually on offer for those not willing to be any more adventurous.

After the first day, a table set for all 16 of us was ready every time we went into the restaurant, and we were cheerily greeted by the waiter who looked after us - after a couple of days he had remembered what drinks to bring out without even being asked. On our last day, he had even set candles on the table to make it extra-special for us.

The restaurant was very large; I don't think I'd want to see how busy the buffet area would get in peak season if most of the tables were occupied - I think it could get annoyingly busy.

Bar service was friendly, with larger drink orders happily accepted and brought over by a waiter.

There were no safes in the rooms, but safe deposit boxes are available next to reception for 2 dinar a day (~50p per day) - I requested one of the large boxes, which was big enough to take my digital SLR camera and most of the group's passports, wallets, jewellery etc.

Annoyingly, you need to pay a deposit if you want the remote to operate the aircon units in the bungalow rooms; luckily, the room I was in (88) had a power button on the aircon unit so I could just turn it on manually (but not adjust the temperature from 22C); other rooms didn't have that; however, one of the group phoned reception on arrival (late at night) to ask for someone to turn the aircon on in all the rooms so we could be cool without sorting out deposits etc there and then, and they came to every room with remotes and asked if we wanted the aircon on.

The twin bungalow room I was in was nice; the large triple bungalow rooms even closer to the beach were much bigger. The bathroom could have done with some basic redecoration - a few quid spent on repainting the rooms would have made them much fresher and more appealing, but they were good enough as they were.

The rooms were cleaned often, and the maids were friendly whenever we saw them. I left a tip out on the bed a couple of times, and was amazed to see that they left the money neatly stacked on the desk rather than taking it, which made me feel they were trustworthy and unlikely to steal anything from the room.

One 1.5L bottle of water per room was provided upon checkin; extra bottles were available for 1 dinar each (around 50p) from the bar.

A shop on site sells soft drinks and snacks etc - however, you'll find better prices and far more choice at the shopping mall outside the hotel with various planes and a model space shuttle decorating it - walk out the front entrance of the hotel, turn left, and it's across the road from you.

The phones in the rooms mostly didn't seem to work properly for calling between rooms, but we'd been put so close together that it really didn't matter, it was just as easy to nip over for a chat.

The main outdoor pool was nice, but very cold in October - clearly not heated, so a little "refreshing"! There was another outdoor pool too, plus a nice, heated indoor pool, a kid's paddling pool and two jacuzzis which, for some reason, only have the bubbles active for a couple of hours in the morning then again in the later afternoon. On one occasion the back jacuzzi's bubbles weren't working; the next time we tried it, they were working, but the water was incredibly hot, to the point of being painful, so I suspect the thermostat had failed; the front jacuzzi was fine.

If you want a cushion on the sun loungers you need to pay a dinar a day (~50p) for the privilege. If you want a beach towel, it's a 10 dinar deposit.

The beach was nice, soft white sand, with various watersports available (parasailing, jet skis, banana boats and the like).

On checking in, we decided to take the cases to our rooms ourselves, which seemed to slightly offend the staff who'd offered to do it; when we explained that we did not yet have any dinars to tip them with, they understood. (As you can't bring dinars into Tunisia officially, and the bureau de change in the hotel was closed as we arrived late, we had nothing to give them.)

All in all, for the price we paid, we were perfectly happy with the hotel, and would willingly return - we even discussed going back next year.

We were booked through Just Sunshine, and we met up with the rep, Peter, who was a thoroughly nice chap, and provided plenty of information without trying to sell us anything. The Just Sunshine rep who met us at Tunis airport for the transfer was also very friendly and nice. We flew with Tunisair from London Heathrow to Tunis, and the flight was decent enough, with half decent food served, and sufficient legroom for me (6'5") which was a pleasant change!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
1 review
4 of 5 stars Reviewed November 6, 2012

This was our first family holiday and having read some of the reviews was a bit worried. But our experience was excellent, the hotel was very clean and all the staff were friendly. There was always something to eat and drink. The rooms are a bit dated and could do with a kettle in the room to make coffee/tea first thing in the morning (early riser!).
The beach was clean with lots of activities available. The evening entertainment was not great but we enjoyed watching it.
Would recommend a stay at this hotel.

Room Tip: Avoid the bungalows they need updating.
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
northampton
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2012

having read some of the reviews on this hotel it was with some trepidation that we were very concerned . as it was it was totally unfounded . the food was good probably not to some peoples tastes but we were in tunisia not blackpool . the rooms were very clean and we had a bowl of fruit on the table when we arrived . the beach was clean and the peddlers were not trying to push you into buying there produce , also i was impressed with all the beach lifeguards and the people working the rides on the beach ,an elderly lady was not good on her feet exiting the water on the beach , and i was impressed as ALL the staff ran to her assistance to help the lady out of the water it made you feel safe and it was a pleasure to be on the beach and in the hotel . overall the holiday was a complete success.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Mouradi Club Kantaoui

Address: Zone touristique El Kantaoui, Port El Kantaoui 4089, Tunisia
Location: Tunisia > Sousse Governorate > Port El Kantaoui
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Port El Kantaoui
Price Range (Based on Average Rates): $
Hotel Class:4 star — El Mouradi Club Kantaoui 4*
Number of rooms: 796
Official Description (provided by the hotel):
The hotel is located right alongside the beach, in the heart of the Port el Kantaoui tourism resort and next to a 36-hole golf course. Sousse is 10 km away, the airport of Monastir 25 km and Kairouan with its famous Mosque 60 km. ... more   less 
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Also Known As:
El Mouradi Club Kantaoui Hotel Port El Kantaoui
El Mouradi Hotel Kantaoui
El Mouradi Port Kantaoui

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