We chose this hotel for a number of reasons, mainly as we were taking my wife’s parents who are 70+ and not in the best of health. So we needed a destination with short flight times, short transfer times, low rise buildings and on a level (not hilly) site but with some where to lounge out in the sun and shade with somewhere nearby for short trips out.
Having been to Tunisia several years ago, we knew what to expect & based our booking on our knowledge and what I found on this website (& others). For the (reasonable) price we paid, the holiday more than met our expectations.
The hotel staff were mostly very friendly and helpful with a couple of minor exceptions, it takes all sorts! The hotel is a little out of the way but is close enough for a cheap taxi ride if you want to venture further afield, taxis are always available opposite the entrance of the hotel, We took a trip all the way up to El Kantaoui which cost £6 during the day & £9 at night, for the Taxi NOT per person.
Cleanliness was taken as granted, with our rooms and all communal areas kept very clean, we noted the pools were cleaned and water quality tested every day.
Food, whilst not of the best quality, was well presented with a reasonable choice every day in the main self- service buffet restaurant, the cakes and pastries were particularly good. You are allocated a table for lunch and evenings for the whole of your stay, with free use for breakfast. If nothing pre- prepared suited, there was always the option of freshly made omelette or pancake.
Two ‘speciality’ restaurants are available on site, one Tunisian and one Italian, which can be booked once each per stay. The food & wine was of better quality and served at the table However, on our visit to the Italian restaurant, it appeared new staff were affecting service standards and orders were a little slow in arriving, with some drinks orders failing to appear without further prompting. The service in the Tunisian restaurant was, however, beyond reproach.
A snack bar is also available beyond the pool area, opening from lunchtime to late afternoon serving panini’s, pizza, chips, burgers & kebab meat but served in a small bloomer style loaf. Although not directly comparable to those available in the UK, I personally preferred the meat served here (the burger having a little spice in the mix!) and the bread was very good, it made a change from the buffet restaurant & the ‘sameiness’ you tend to get at lunch and for the evening meal. It was also supposed to be available late at night, well beyond us old folks bedtimes!
There was a wide variety of drinks available. Juices were of the squash variety, not fresh, but usually chilled & soft drinks were available at all times with the local equivalent of coke, fanta & sprite. Bottled water was also available to all-inclusive guests with water coolers also dotted around the site. There was a reasonable selection of alcoholic drinks available, as has been reported in the past these are not as strong as UK equivalents This was no bad thing as during our stay there were a small number of (mainly UK!) visitors who tried their best to drink literally all day. The local beer is a little frothy but served cold & is refreshing on a hot day. Spirits had little kick but for casual drinking fine, what was new was tonic water from that well known drinks company, so a G&T went down well and the tonic water itself was a welcome change from the sugary soft drinks through the day.
The Tunisians have a long history of winemaking so the plonk is reasonable, the cheap brand usually served was fine after the second glass or so, that served in the speciality restaurants was a cut (or two!) above the norm, the red especially so. Someone must have made a mistake part way through the week as the Rose wine served at the bars was listed as an extra at £6 a bottle, very good & became out tipple for the week.
The large, free form pool itself was of good size, with sloping access from one site at stepped access from the other, with a rubber lining (not tiled), a separate small pool for the very young was also available. I can never figure out why these pools always feel so cold despite the sun & heat though! keeps you cool in the midday sun however. There was always somewhere to stretch out with sunbeds and chairs available around the pool and gardens, it may be more crowded in peak season though. The hotel also has its own beach area with sunshades etc. An indoor pool is also available, fortunately we never had to try it. As a bonus, the hotel boasted its own small water park, with four water slides for all to use & a separate small slide & pool for the toddlers.
The entertainment team were friendly and enthusiastic but not pushy, some may find the choice limited but seemed reasonable for the size of hotel. A kids club was also available for the little ones. We never got to see the shows as we were sat drinking & chatting with the in- laws and then needed an hours wind- down period having a quite read (& some more of that Rose!) However, listening to others, the shows were cheesy but enthusiastic!
What was a pleasant change from our last time in Tunisia was the increase in fixed-price shopping, haggling is fine when you’re in the mood but not day-in, day-out, and the reaction of the sellers on site who were very polite & responded very well to a firm, but polite !no thank you! rather than having selective deafness & badgering you all day. They must also have amazing memories as we were never approached by a seller on site more than once. We found the two small shops on site to have prices as good as the official fixed price shop in Sousse, with one or two items we didn’t see elsewhere.
In all, for a week of relaxation in the sun, we’d recommend this location to anyone.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.