We spent our holiday, this year, in the Seashell Rym beach hotel in Djerba. The hotel is located about 45 min from the airport by bus and is conveniently built at a seaside lagune. The hotel comes with a private, sandy beach and has a beach bar.
We took an all inclusive package, which meant plenty of food and drinks a day. I can highly recommend their pastis as an appetizer drink. But be careful, it goes to your head in the heat!
Rooms: the room we stayed in was quite plain. On the first day, it wasn't clean! So after a quick word with housekeeping, this matter was solved. Another problem arose, when entering the room for the first time. As I was travelling with a baby, I needed a cotbed (as requested by the travel agent). But unfortunately there was none! We arrived at 3 am and they couldn't get a cotbed out of the housekeeping department, due to not having the keys. This was ofcourse a nuissance, because it meant my baby had to sleep with me that night.
The room lacks certain amenities, such as a safe and a hairdryer. But I was pleasantly surprised by the little terrace we had. It wasn't big, but certainly sufficient to sit with a glass of wine!
There is also a tv in the room. But don't bother watching it, if you don't speak French, Arabic or Italian. They have no satellite!
There is a wifi connection in the hotel. Which is the case for the reception area. But it doesn't extend into the rooms or poolarea. The connection costs about 15 euros for the duration of your stay! But as it doesn't work in the room, it really is a waste of money!
Food and drinks: the all inclusive package means you get breakfast, lunch, afternoon snack and dinner, as well as non alcoholic and certain alcoholic drinks for free. Breakfast is really lovely and rather on the continental side. With croissants, pain au chocolat and different kinds of bread and condiments. The coffee is a real hair riser in the morning. One of the chefs also presses fresh orange juice! Very nice to start your day. Lunch and dinner see different dishes every day. But a main complaint, which is heard through the hotel, is the fact everything is rather bland and the same. I also agree with this. You always get fish, meat, potatoes, soup. But from one day to another it really is the same thing. Nothing is spiced up or seasoned. Or even varied! I must admit, I did really enjoyed the grilled sardines for lunch one day. Most of the grilled things are excellent. As well as their potato salad and dessert buffet.
Staff: there is a big difference between staff of reception, waitering, housekeeping and entertainment. The waitering staff lacks what the entertainment staff has too much. Perhaps the waiters are hearing impaired, because when asked a question, they grunt and go about their business. Or perhaps their French is not as good as hoped! The entertainment staff seems a bit high on something or the other. They talk in such a familiar way to you, as if you have been their best friend for all their lives. An attitude I don't care much about. Incredulously, they even come and sit at your table, to have lunch or dinner with you. I wonder if this hotel ever heard of personnel food in their own cafeteria?
The receptionists are kind and slightly hearing impaired when it comes to the English speaking community. Don't try to go into an argument with the night manager (see cotbed incident above), as he is only there to sit behind his desk and look important. He actually doesn't have keys to anything!
The housekeeping staff has really amazed me. They are friendly, helpful and hardworking. Granted, my room was not the cleanest of clean when I first got in. But it was quickly sorted the next day. The staff work with a smile on their face and are eager to do their best. To all accounts a great asset. Perhaps they should put those lovely ladies in the catering department, as it would brighten up the place a lot.
There is also a mini club, for children age 3 to 12. The ladies working there are very nice and gently with the children. They really do an effort to organise activities and let the kids have a good time. Kudos to them!
Hotel facilities: There are two pools in the hotel. A big one and a kiddie one. They are located rather far apart. The main swimming pool is lovely, although slightly on the cold side. I has a shallow end and a deep end. Be careful going into the water on the shallow end. There're stairs with unrounded edges. One lady I encountered actually cut her foot and it wasn't a pretty sight. the poolside area comes with a nice shady place, a bar and bar area and a little shop. Everything is clean and well looked after. There is a lifeguard at certain times, but his job to me is rather unclear. At times there were children playing in the pool and he was facing the opposite direction the entire time.
The hotel comes with its own, private beach and beach bar. From what I have heard, the bar there is also rather nice!
The hotel also provides a lot of entertainment. Like Aquagym, petanque, congadancing, regular dancing, ballroomdancing. The entertainment staff do like to tap out a jig! There are jetskis and one can go horseriding on the beach. In the evenings the music's volume is cranked up for yet again some dancing. However, when travelling with children, one should ask to have a room away from the noise. The music itself is ok, but it is the dj's voice down the mic, which is the real winner in keeping your children up. The music stops around 10 pm though. Which is long enough, as the dj has a direct hotline to the discomusic of the nineties. Think Mr. Alban, Celine Dion and even the entire repetoire of The Backstreet Boys etc....sing Halleluja!
Overall this hotel is good, if you want a lazy holiday and if you are not too fussed about food. You won't find gourmet meals or 5 star service here. But at least you are fed and are met with gorgeous sunshine everyday. My recommendations to the hotel would be the following. Fire your head chef and get someone in with knowledge. And give him a proper budget to work with. Send your reception team on a language course! Receptionist should really speak English! Get your entertainment staff some valium. And replace the waitering staff with people from the housekeeping. Guests are won over by smiling instead of grunting.
- Official Description (provided by the hotel):
- Enjoy an outstanding seaside resort experience in the northern coast of Djerba island. At the foot of the Taguermess light-house, the Renovated Seabel Rym Beach, is located on the prime white sandy beachfront & set in the heart of an 11-hectare palm grove. It is 6 km from Midoun, 15 km from Houmt Souk, 20 km from the airport and 3 km from the Djerba Golf Course (27 holes). ... more less
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- Also Known As:
- Seabel Rym Beach Midoun
- Seabel Rym Beach Djerba Island, Tunisia