The hotel is definitely not 4*, but you know how it works in northern Africa - remove one star to get the real rating comparable to the hotels in Europe. We paid 550 EUR per person for 11 days, all inclusive. For this price, it was worth it. Our room was nice and big, but we were warned by our friends that all of the staff in Tunisia is hungry for "bakshish". Therefore we bribed the receptionist to give us nice room as soon as we came there. The air-condition was great for about half of our stay. Then the hotel got filled to its capacity and the temperature in room has dramatically risen. Safe in the room worked perfectly, hair dryer was sort of working. Toilet and bathroom were cleaned on a daily basis and we experienced no cockroaches, only ants invasion once. Compared to other neighbouring rooms, our was the only one to have a balcony with the stairs out. Other balconies were closed. Also, we left 1 dinar-tips for cleaning lady for about every other day. As a result she was leaving beautiful things made from the towels and flowers on the bed.
Food was delicious. Plenty of choices, everybody found something for himself. Service was great too, but again - we left tips to waiters almost everyday. That resulted that the staff was nice, smilng, willing to help and even started to use english, not only french as they were before. Wide range of food - european and also native cousine. Only problem was that there was only 1.5 hours for the lunch and later when the capacity of hotel got filled to maximum it was hard to find a seat inside.
All inclusive. This was a bit disappointment. Breakfast, lunch and dinner with drinks - okay so far. However, drinks are a bit tricky. For breakfast, tea, coffee, milk and juice. All fine, but juice is pretty low quality. For lunch and dinner, additional options of water, beer, wine and soft drinks were added. You can take whole bottle of water with you to your room. Often, there was a problem with soft drinks - cola, fanta etc. The machines were usually out of drinks and it took waiters some time to refill it. Snacks in the afternoon - these were mostly leftover cakes from lunch and pancakes. Problem with pancakes was that a huge line of people formed even before they started to serve pancakes. Also, many of spoiled children mostly from France, took plenty of pancakes, while they only ate some of them. They threw the rest away. Drinks - at 10:00 am they opened the all inclusive bars - in the hotel and by the pools. In the hotel and by the big pool, the choices were the same. You can have water, beer, wine, tea, coffee, soft drinks and alcoholic beverages such as gin, boukha, vermouth, muscat, whisky etc. Soft drinks were available in self-operated machines and usually they were out of cola and sprite. You need to make sure bartenders know about it, otherwise they will not care to refill it. Also, the biggest glasses they have are 3 dcl. Which is definitely not enough for the beer in such high temperatures. By the other pool with salty water, there is a bar with a very nice bartender Mohamed. Problem is that he keeps all the bottles outside of fridge and he keeps soft-drinks machine in a small warehouse about 40 meters away from the bar. All inclusive customers have non-alcoholic drinks in a bar at the beach too. However it is only water and soft drinks from machine, which has the same problem as the machines described above. Also, machine by the beach is usually favored by bees. This hotel does not use glasses very much - besides the breakfast, lunch and dinner. You can look forward to app. 2 dcl plastic cups. All inclusive drinks are served till 11:00 pm. Forget about cocktails - these are not inlcuded.
The resort itself is clean, nice with plenty of green plants and grass. Has three outdoor and one indoor pools. The beach is app. 300 m far from the resort area, with the beach umbrellas and sunbeds for free. Sea was beautiful for most of the time, only after the sea storms it got polluted by kelp. Another weird thing was that there was huge traffic of horses and camels by the sea. I understand that these animals did not care about where they were defecating, but their owners did not care too. They simply did not clean after them, which meant that some of these feces got flushed by the sea...
Animation was the biggest disappointment. Although several of the animators speak english and german, they only did the animations in french.
People from France were about 80% of the clients, that is why it was hard to find the staff person who spoke some other, more global language. Most of these clients were arrogant and priggish as soon as they realised that you do not speak French. Also, most of these clients had little annoying children that turned the restaurant in the stadium - they kept running around, screaming pretty loudly, making sure that you wont be able to finish your meal peacefully. The only chance was to move to the terrace. However, it was damn hot out there. Also, I do not recommend that if you are allergic to cats. This hotel is definitely NOT suitable for couples. Although, if you have little kids who speak French, it is a paradise for them.
One last thing does not concern the hotel, but the trips organized at Djerba Island. First of all Quads. They say you will drive them to the desert and along the sea. Forget it. You will mostly drive around the island and see that it is damn dirty outside the resort. And as far as the sea is concerned, you will drive by the sea for about 10 minutes. (out of 2 hour trip)
The other trip we tried was Matmata-Gabes. A day-long trip called The Secret of Sahara Revealed. Forget about seeing Sahara. You will drive to Berber village Matmata. You will see some pretty amazing staff in there but it will take only about 20 minutes. Than we had chance to ride a camel. The camel looked like it was going to die by any minute as well as the old man who was going along with us. Also, we were not allowed to ride the camel one by one. Two person per camel. Then there was a lunch in a restaurant, which was supposed to offer traditional food. Of course it was the same food, as we had chance to have in the resort. Then we came to Gabes and we saw something like ZOO. It took us about 15 minutes to see all of it. So it was 35 minutes out of the whole day.
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- Also Known As:
- Miramar Djerba Palace Hotel Midoun
- Miramar Hotel Djerba
- SunConnect Djerba Aqua Resort Djerba Island, Tunisia