The hotel has been renovated. The rooms are nice and cosy, with an elegant light grey painting. The swimming pool area is large, with a lovely design. The animation is overall les noisy than in other places around, though it can sometimes be a pain. The food is so-so, with the exception of the tasty Tunisian restaurant. The beach area is a bit disappointing and would need more care. The evening shows are so basic that they are sometimes almost hilarious. Themes are sometimes odd, with an evening with 4 Tunisian young guys trying to interpret Irish celtic dances: rather unexpected for Djerba :-) .
pOverall, a good place if your want to rest during a break.

Describe the service you experienced
Me and my girlfriend went to Djerba Plaza last year. Looking back at the trip, we really had a pleasant stay and I want to review our stay.

The service of the hotel was very good, and the staff was friendly but there was some staff who I felt insulted by when i spoke in english to them. And that was the major problem at Djerba Plaza. Most of the staff did not speak english at all which we found very difficult. The staff was apart from that very good in German, French and Italian. These countries represented a big majority of the residents.

The food at the all inclusive wasn't as bad as I had been warned about before leaving, but it could be a little bit tasteless. Anyway, I didn't complain as I never went to bed hungry! One problem at the buffe was that the signs where in German and French and no one knew what it was in english...

The room we got was really nice and probably just a year old or so. We found a bottle of rose and a fruit basket waiting for us when we checked in. The beds where comfortable.
The cleaning was excellent and they didn't take the tips we left them some times.
Try not to get a ground-floor room with terrace towards the wall at the back of the hotel, it's not fun to watch...
CAUTION - Most of the rooms at the hotel where older and in arabic style. It's a matter of taste, if you want the older ones, but we looked at one to change, and didn't felt like we was at a four star hotel.

The hotel are situated at the coast, pretty far away from the closest village. This means that you need to get a taxi if your going to a store or a restaurant. This is acceptable due to the hotel has a big pool area which i have to say was excellent! A taxiride was really cheap and nothing to be afraid of!

So, what I liked best about Djerba Plaza was the modern rooms and the poolarea. The beach was also great but could be found in the whole mediteranian sea. In the all-inclusive, alcohol was included which was an extra plus. The service was overall very good.

The less good things... Where the languages spoken and that all signs and information was adjusted to german, french and italian. The location is a little bit of if you want to be able to just walk out and se something else without making a thing out of it.
The food could be a bit tasteless and the tunisian resturant was nice but we had been served some of it at the buffe. We didn't had the time to try the italian as it was open once a week, and nobody told us that or the fact that one have to book a table at check in to be sure about getting a table.

Pros
Clean hotel
The Poolarea was great
A private beach with a resturant (all inclusive)
The room we got was modern and clean!

Cons
The languages spoken
The location
The food wasn't bad, but lacked variation
Information about the a la carte - all inclusive

And for those with family and kids, the hotel seemed really good for kids as they organized volleyball, waterpolo and other activities. Not sure if they spoke English though...

Been there last summer with wife and 2 kids (4&1). It is located 300-400m from the beach. Beach at the spot is very bad with sharp stones in the sea and sandy beach.
The swimming pool is excellent, together with kid's pool. Hotel has indoor pool. We wanted to use it one windy day, but entry was only permitted to spa guests, which would cost about 25TD (15EUR) per person, which was too expensive to pay.
Hotel is clean and the rooms are very nice with large LCD and large balcony.
Food choice is rather limited and repeating every day. Service in restaurants is very bad. Stuff has bad clothes and service speed is low. Once, my baby broken salt pot and waiter started to raise his voice at us and other time I turn down my order of drink because they brought it after 20 minutes and finished meal. Also, dinner was starting at 20.00h which caused kids to be very hungry (the are no shops around to buy anything). No kids meals.
Lunch was not included in rate and only restaurant you can eat is 100m from the hotel building (there are no other places to eat around) and is all open outside with parasols as only protection from the sunshine at 13.30. It was very hot there and the outside temperature was up to 30 only. Imagine how it is when it is 40+?
Kid's club is not good with only few toys to play with and animators paying more attention on available parents than the kids.
Swimming pool bar is open from 10.30 'till 18.00, so you can only imagine early drink.
Majority of guests are from Germany, France and Sweden and most of them retired and few with small kids, causing stuff speaking mostly German and French and very few English.

We had a really pleasent stay at Djerba Plaza hotel this summer. Big hotel with a excellent facilities and a welcoming staff. Friendly atomsphere, nice food, very good service,
I would recommend this hotel to anyone that want to get out the most of their vacation.
We stayed for a week and we would love to go back another time, to the same hotel.