Describe the service you experienced
Me and my girlfriend went to Djerba Plaza last year. Looking back at the trip, we really had a pleasant stay and I want to review our stay.
The service of the hotel was very good, and the staff was friendly but there was some staff who I felt insulted by when i spoke in english to them. And that was the major problem at Djerba Plaza. Most of the staff did not speak english at all which we found very difficult. The staff was apart from that very good in German, French and Italian. These countries represented a big majority of the residents.
The food at the all inclusive wasn't as bad as I had been warned about before leaving, but it could be a little bit tasteless. Anyway, I didn't complain as I never went to bed hungry! One problem at the buffe was that the signs where in German and French and no one knew what it was in english...
The room we got was really nice and probably just a year old or so. We found a bottle of rose and a fruit basket waiting for us when we checked in. The beds where comfortable.
The cleaning was excellent and they didn't take the tips we left them some times.
Try not to get a ground-floor room with terrace towards the wall at the back of the hotel, it's not fun to watch...
CAUTION - Most of the rooms at the hotel where older and in arabic style. It's a matter of taste, if you want the older ones, but we looked at one to change, and didn't felt like we was at a four star hotel.
The hotel are situated at the coast, pretty far away from the closest village. This means that you need to get a taxi if your going to a store or a restaurant. This is acceptable due to the hotel has a big pool area which i have to say was excellent! A taxiride was really cheap and nothing to be afraid of!
So, what I liked best about Djerba Plaza was the modern rooms and the poolarea. The beach was also great but could be found in the whole mediteranian sea. In the all-inclusive, alcohol was included which was an extra plus. The service was overall very good.
The less good things... Where the languages spoken and that all signs and information was adjusted to german, french and italian. The location is a little bit of if you want to be able to just walk out and se something else without making a thing out of it.
The food could be a bit tasteless and the tunisian resturant was nice but we had been served some of it at the buffe. We didn't had the time to try the italian as it was open once a week, and nobody told us that or the fact that one have to book a table at check in to be sure about getting a table.
The Poolarea was great
A private beach with a resturant (all inclusive)
The room we got was modern and clean!
The languages spoken
The food wasn't bad, but lacked variation
Information about the a la carte - all inclusive
And for those with family and kids, the hotel seemed really good for kids as they organized volleyball, waterpolo and other activities. Not sure if they spoke English though...
Ask for the new ones (not sure about sea view)
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.