The room first day no fresh air, too small rooms,the food was everyday the same...poor breakfast..

Room service was good..think the only thing really good

The beach was too far away from the Hotel...

Well it was a really bad experience

We only stay one night but we were impressed with the quality of service, the hotel /resort amenities, the room, the extravagant and delicious buffet for breakfast and dinner.
The restroom separated from the bathroom. The robes and slippers and the rose petals on the bathroom floor, the welcome drinks and the welcome mini food package in the room.
It is truly a 5 star hotel. Due to the season the hotel was not even 30% full, but I hope the service does not change with the crowds. Based on the extensive program of activities (we did not participate) I am sure is a splendid way to spend a vacation just staying at this hotel.

Like everyone else said before me - ditch any idea this is five star.
Staff here are sooo grumpy. Most clearly hate their job and you. I got fed up with the scowling after a couple of days. Service is frequently dire and infuriating.
The food varies from just plain bad to OK. Never better than that, except the early morning omlette guy. He was excellent, tho still grumpy.
The beach bar bit is nice, with comfy four poster seat thingies near the water, with volleyball and scenic camels to boot. The pool too is generous and deep and just nicely done. As is the swanky marble foyer, which is the only reallly high end thing here.
Room (executive club, whatever that means) was ok - stayed constantly cool without noisy air con, but the shower varied in temperature from scalding to freezing and back again while you're yepling underneath it. The bathroom was tatty and soaps and shampoo etc were cheap. At night you can hear lots of noise in the corridor and people next door filling baths etc.
And there's only two inteligible english language channels on the telly, one of which was fuzzy to the point of being unwatchable, leaving you with France 24. Joy.
Oh and some of the holes on the golf course have "craters on the green", my golfer buddies told me, saying they could never recommend it. Yet they charge £50 a pop.
The Prestige on the island is truly five star, but not this. It's three plus at best.

The hotel had an arabian architecture, very beautiful. Big but not high, with lots of space and big rooms. The gardens were nice (though they have not much spring water). The pool was very nice. The way to beach and the beach chairs and umbrellas were good. We felt safe. No problems at all with sellers at the beach. The food was normal, nothing special. The staff was friendly. The rooms, toilets and bathrooms were clean. In Djerba the language is mainly french (there were a ot of french tourists. Drink only bottled water (even to brush your teeth!) or you may be a little stomach and intestines ill.
The weather is very good, but suddently a heavy rain and thunders storms may appear.
We would like to go there again.