Went here for two weeks all inclusive July 2012. Had booked a room in the hotel and we were given a 'menzel' or bungalow. Horrified upon opening the door! Stank of damp, wardrobe so mouldy would not have been able to put clothes in it. All the furniture and bathroom fittings were very dated, chipped and dirty. It was claustraphobic and horrible. First thing next morning went to reception and asked to be moved to a room in the hotel which we had booked (couldn't the night before as we arrived late into the early hours). They moved us and it was much better. Highly reccomend that if you stay here, book a hotel room and not a menzel. Also if you have any problems go straight to reception to get them sorted as the Thomas Cook rep Rachid was useless and mostly concerned with getting good feedback above all else. Any information he gave us was wrong.
The temperature in Djerba was lovely, very hot, the grounds and pools are nice, the beach is nice. If you don't like ents (we don't) avoid the main pool as the animation team are very loud, silly and annoying.
The food was ok, breakfast was by far the best meal for us. There is an outdoor pizza stand where they make pizza with your chosen toppings at lunch and in the evening, and it says something when this was by far the most popular option. The choice of food was poor and sometimes we despaired of going in to eat. The waiters in the main restaurant were on the whole extremely rude and we ended up helping ourselves to drinks as they chose to ignore us (and most other people).
By far the worst thing for us (and i suspect anyone who has an animal allergy) was the cats all over the hotel. Hundreds of them, breeding, fighting, sleeping on peoples sunbeds and towels, begging for scraps at mealtimes. We found this appalling and wondered why this was allowed.
Also the 'cleaner' did not clean our room very well, and if I expect anything at all from a hotel, at least it must be clean. Our bedsheets were not changed while we were there, not nice!!!There is plenty more I could write that is negative, but despite all this we managed to have a nice holiday, got good tans, but by 10 days we had had enough.
In general if you like very hot sun, and a cheapish location and are prepared to put up with the cats, rude staff, cattle market atmosphere in the buffet restaurant, there are worse places, but I have stayed in alot better and wouldn't return here.
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- Also Known As:
- El Mouradi Djerba Menzel Hotel Midoun
- El Mouradi Djerba Menzel Midoun
- El Mouradi Djerba Menzel Djerba Island, Tunisia