We stayed here for a week and we had a nice relaxing time with our daughter. Kids are very liked and looked after here. The staff is very friendly. Food was delicious, (we went all inclusive) but I found there was not a lot of choice. For our daughter we had just water and a (not that fantastic) orange juice but she was crazy about those nudels :-)
About the rooms: big and generally clean. I am a bit picky when it comes to this, but like in most of the hotels they take 5 minutes at most to clean the room and they do not always do it properly. The towels were worn out and the beach towels the same and we even had to pay a deposit for them.
The reception area is big and there is free WLAN here (but only here). Our daughter had a lot of fun playing here ( since it is so big and it has some tables and armchairs - again those have seen better times, but we had a lot of desinfectant with us, so we just wiped the table) The staff and guests were again very friendly and understanding. They all love kids here!
The pool area is big and with enough chairs, here they also have a bar but it is closed over the autumn/winter season. The indoor pool was empty as the weather was too nice to stay inside but it looked ok.
The kids play ground was very well appreciated by our daughter and they also offer mini club activities for older children, I think they start at 3 years old. Every evening we had some entertaining ( in the lobby, or disco out by the pool or some of those shows that you have everywhere in this kind if hotels -done pretty funny by the animation team) and again our daughter had a lot of fun.
Last thing I wanted to mention is that they have a doctor and a male nurse that you can see (of course u have to pay in advance and then claim your money with your insurance) but especially with kids I found this very good here.
All in all we had a very nice time, the only thing I would say, the only critic i really have is that in my opinion was not impecably clean! it seems that hotels get quite easily a 4th star. I mentioned earlier I am a bit picky and ok, I understand that if u want luxury u have to pay more but hygiene is for me the most important thing and I would expect that starting at this price category they could invest a bit more.
Generally I would recommend the hotel and maybe we would also come back one day and then we may hopefully have more time to see something of the island too (they are offering at the hotel all kinds of short getaways)
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- Also Known As:
- Vincci Helios Beach Hotel Midoun
- Venta Hotel Helios
- Venta Hotel Djerba
- Vincci Helios Beach Djerba Island, Tunisia