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“Brill!” 4 of 5 stars
Review of Vincci Helios Beach

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Vincci Helios Beach
4.0 of 5 Hotel   |   BP 243 | Taguermess, Midoun, Djerba Island 4116, Tunisia   |  
Hotel amenities
Ranked #9 of 44 Hotels in Midoun
Birmingham
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Brill!”
4 of 5 stars Reviewed October 28, 2012 via mobile

We stayed with another couple for one week and loved it! Great for relaxing. Weather was warm and sunny so days around the pool were a must. Evening entertainment focused mainly on French guests who were very friendly so everyone can join in if they want to. Entertainment team always helpful and also very friendly. Food was good for a budget package deal. Don't bother with excursions to mainland - long coach trip for not much to see! All in all, a very nice hotel for relaxing and making your own evening entertainment.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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754 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 26, 2012

The hotel is located right on the beach and probably has the best section of beach along this stretch of the coast. Lovely and Sandy beach and when you go into the beach you can walk out quit a way at waist to chest height so great if you enjoy swimming in the sea but are not a confident swimmer. The sea temperature was also great.

Our room was excellent. I requested a quiet location and the request was honoured with a first floor room in the houche furthest from the main building but nearest to the beach.

As many have said, the hotel is mainly geared to the French and Italian guests but this was not an issue. The French and Italian tour operators have their own entertainment staff but they were letting anyone join in.

Lunch was lovely in the restaurant near the beach and we really liked the fact that when you asked for wine in the restaurants you were given a fresh bottle for your table rather than a glass from an unseen source. The wine was quite drinkable, especially the rose which was always nicely chilled. Food was typical all inclusive. I'm not a lover of all inclusive buffet food but could not complain. There was always something decent to eat.

Pool area was lovely but we preferred the beach as there was more of a breeze and more unbrellas. Although it was October it was around 30!

I could imagine the hotel being very busy in the main season but during our stay it was perfect - sunbeds always available and plenty of space.

The thing that is missing is a decent pool bar.

There isn't much to do outside the hotel, other than horse/camel rides and there is nothing of interest within walking distance.

If you want a good value late season beach holiday I don't think you can go wrong here.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 13, 2012

We have just got back a few hours ago from Vincci helios Djerba.Our party consisted of four adults and a three month baby.We booked this hotel to chill after having a bad time in Cuba in july. We were amazed how nice it is, the food is lovely and its a different theme each night, i'm a fussy eater and i found loads to eat. The lunch and dinner buffets have a red wine white wine and bottle of water on every table, you can't help but take a long relaxing lunch or dinner,its all very nice. The hotel is spotless and the rooms really modern and clean. The pool is lovely and well maintained. Whatever time you go around the pool theres plenty of sunbeds. The hotel is on the beach and theres plenty of things to do pedlos, jet ski etc. The only gripe i have is that the sunbeds were uncomfortable but each day the pool man was going around replacing the worst ones with new ones. Also the hotel is french and the entertainment is all in french, it could do with more french speaking staff and now the english have started to go in it,it needs some entertainment in english. All in all fantastic hotel going to book it again for easter.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 5, 2012

This is the first time I have ever written a review, but I felt I really owned it to the hotel.
I stayed at the hotel with my darling one between the 28th of September until the 5th of October 2012. I choose this hotel with my partner without any advice from a travel advisor or shall I better say a travel agency. We looked this hotel up on last minute holiday site, and I before deciding on this hotel I read some reviews on tripadvisor.co.uk to get a better picture of what to expect. Spending a week in the late season was less quiet than it would have been in high season but the temperatures were still high, a whopping 33 degrees every day! We booked this hotel for a price of 535 Euro per person, which I find very reasonable knowing that you stay in a 4 star hotel with all inclusive catering.

The hotel was beautiful, the whole complex incorporates classic Arabian buildings with sleek and stylish rooms. The staff was always making sure everything was impeccably clean and tidy, even the beach was tidied from sea grass to unsure a lovely sight of the sea.

The food was delicious and well prepared, the staff always happy to help. The hotel offers a lot of traditional Tunisian cuisine, which includes varieties of spiced rice, grilled vegetables and a lot of meat stews. You will also find more 'touristy food' like home made pizza and chips alongside the local dishes with every buffet. The dessert buffet is breathtaking, you have at least 20 different options to go with every day and night.



I highly recommend this hotel to anyone who is looking for a lovely and stress free holiday.
Most of the reviews were wonderful, while some of them where appalling- but hey, people have their right to be objective about their expectations. If you are looking for English/German cuisine all the way round with the entire staff speaking English or German I rather suggest you go to Magaluf or Ballermann.

Room Tip: We stayed in 224, which is house 2, near the big pool. It has a lovely view and is quiet.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 14, 2012

I stayed in the Vincci Helios Beach Hotel from 2nd to 9th September and travelled as a women on my own. The staff were very welcoming and i was able to get by with a few Arabic & French Words and the staff were able to understand me. The room i stayed in (329) was excellent with both a front sea view and side pool view and the cleaning standards were brilliant.

The staff looked after me at lunch & dinner time and i did not have to wait to be served.

The Pool was spotlessly clean and i had no problems getting a sun lounger. There were proably only about 12 English people staying there but i had not problems interacting with the French, Swiss & German tourists. The main pool played English music and the entertainment was in French but the Enrtertain Team put on a incredible show with 'The Lion Story' they had subtitles in English etc at the side but i was able to follow through their dancing and the music.

The only dampener on my holiday was the 4 hour flight delay but this was due to weather conditions and out of everyones hands. Thankfully the bad weather was gone before we touched down and i was able to have a very relaxing holiday just chilling.

The food was excellent as buffet food gives you a wide variety to choose from and i dont eat meat but there was ample fish dishes, especillay on The Fish Gala evening.

Room Tip: If you are a soo woman traveller ask for bunglow first floor. instead of suing air con you can safe...
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burntwood, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 17, 2012

Spent 2 wonderful weeks at this hotel in early August. Even though the entertainment staff spoke minimal English they were really good. Every day they would walk around the pool and try and get the kids involved (archery, water aerobics, darts, belly dancing and much more) - within the first few days two or three of the staff knew our three teenagers names and would speak whenever they saw them.
The hotel itself was lovely, polite staff who helped wherever possible. We stayed in one of the Hooch’s which overlooked the pool rather than the main hotel and these rooms were lovely and I assume the main hotel rooms are too. Would have been good to have tea/coffee making facilities in the room though, and for the fridge to work properly we had to leave the cupboard door open but this didn’t cause any problems.
The pool was very busy and parasols were a little short which did mean having to leave towels on sun beds before breakfast if you wanted any shade, but if you are ok without shade, there are ample sun beds to go around. The beach has more parasols and again plenty of beds.
Food is typical for an all inclusive deal – buffet style breakfast, lunch and dinner. The bbq restaurant by the pool served chips every day at lunch time – sometimes you may have to wait a few minutes while they topped these up. There was plenty of sea food and pasta on offer together with chicken, turkey, lamb and veal. There is also plenty of fruit available. One of our teenagers is an exceptionally fussy eater and did find it hard to find proper meals to eat, but for two weeks holiday does it really matter if she lived on chips and bread???
We always found somewhere to sit at mealtimes and bottled water was always opened quite quickly upon arrival the table. The rose wine is quite drinkable.
Some of the restaurant staff could be a little offish but I think that is mainly their lack of English – french, German and Arabic are spoken quite freely, although with a little patience English is understood quite well. A smile and the word “thank you”, even in English, goes a long way.
There are people around the hotel who will try and sell you trips – eg. Horse or camel rides, paragliding, quad bikes – but if you say no, they generally leave you alone. We did a 2.5 hour camel ride which we are glad we did, but wouldn’t do it again (too painful !!!!)
I would say that if you want to be surrounded by English people, it is not for you – there were only about 30 English people in the hotel when we were there.
We would most definitely recommend this hotel and would consider going back again.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Celle, Germany
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 13, 2012

Spent one week in April 2012 on my own. The weather was still quite cold and very windy. Impossible to use the beach. I recommend to take warm clothes for that time of the year.
The Hotel was not very much occupied at this time.
Service was excellent and no waiting time at all.
The only annoying point was this annimation team: loud, hectic and very obtrusive.
It was my second stay in this hotel and some of the service men recognized me!
The food was very good, because I love Tunisian food very much.
The only problem were the language, not many english or german guests around. Mainly French, Belgium, Polish and Russians. So, hard for me to understand and get company. But, I still enjoyed my own company.

Room Tip: Rooms closer to the beach are quieter!
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  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
razgallah, Directeur général at Vincci Helios Beach, responded to this review, August 29, 2012
Thank you for choosing the Vincci Helios Beach for your holiday, we are happy to have you serve to your satisfaction, the fact that you have been recognized by our employees goes hand in hand with our company policy, we try to keep the same staff, to train him so that he can be most effective in terms of service
and quite often as we learn from customers who have already been here, we recognize them and we are very happy to welcome them!
we will be very happy to see you again among us.
The Helios team Vincci Djerba Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Vincci Helios Beach

Address: BP 243 | Taguermess, Midoun, Djerba Island 4116, Tunisia
Location: Tunisia > Medenine Governorate > Djerba Island > Midoun
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Midoun
#6 On the Beach Hotel in Midoun
#7 Luxury Hotel in Midoun
#8 Family Hotel in Midoun
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vincci Helios Beach 4*
Number of rooms: 354
Reservation Options:
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Also Known As:
Vincci Helios Beach Hotel Midoun
Venta Hotel Helios
Venta Hotel Djerba
Vincci Helios Beach Djerba Island, Tunisia

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