Spent 2 wonderful weeks at this hotel in early August. Even though the entertainment staff spoke minimal English they were really good. Every day they would walk around the pool and try and get the kids involved (archery, water aerobics, darts, belly dancing and much more) - within the first few days two or three of the staff knew our three teenagers names and would speak whenever they saw them.
The hotel itself was lovely, polite staff who helped wherever possible. We stayed in one of the Hooch’s which overlooked the pool rather than the main hotel and these rooms were lovely and I assume the main hotel rooms are too. Would have been good to have tea/coffee making facilities in the room though, and for the fridge to work properly we had to leave the cupboard door open but this didn’t cause any problems.
The pool was very busy and parasols were a little short which did mean having to leave towels on sun beds before breakfast if you wanted any shade, but if you are ok without shade, there are ample sun beds to go around. The beach has more parasols and again plenty of beds.
Food is typical for an all inclusive deal – buffet style breakfast, lunch and dinner. The bbq restaurant by the pool served chips every day at lunch time – sometimes you may have to wait a few minutes while they topped these up. There was plenty of sea food and pasta on offer together with chicken, turkey, lamb and veal. There is also plenty of fruit available. One of our teenagers is an exceptionally fussy eater and did find it hard to find proper meals to eat, but for two weeks holiday does it really matter if she lived on chips and bread???
We always found somewhere to sit at mealtimes and bottled water was always opened quite quickly upon arrival the table. The rose wine is quite drinkable.
Some of the restaurant staff could be a little offish but I think that is mainly their lack of English – french, German and Arabic are spoken quite freely, although with a little patience English is understood quite well. A smile and the word “thank you”, even in English, goes a long way.
There are people around the hotel who will try and sell you trips – eg. Horse or camel rides, paragliding, quad bikes – but if you say no, they generally leave you alone. We did a 2.5 hour camel ride which we are glad we did, but wouldn’t do it again (too painful !!!!)
I would say that if you want to be surrounded by English people, it is not for you – there were only about 30 English people in the hotel when we were there.
We would most definitely recommend this hotel and would consider going back again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.