We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Residence Tunis: Traveler Reviews

5.0 of 5
Les cotes de Carthage - BP 697, La Marsa 2070, Tunisia
Hotel amenities
The Residence Tunis
Ranked #1 of 10 hotels in La Marsa
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
Booking.com Hotels.com Olotels.com
and 3 more sites!
Traveler Reviews
Room Prices
Write a Review

199 reviews from our community

    Trip type
Traveler rating
    99
    60
    21
    14
    5
Date Rating
Dubai, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“5* property great amenities but......”
4 of 5 stars Reviewed January 23, 2013

Good hotel and well appointed rooms / emenities with good service with lovely pool / lobby but.......for a property that is a leading hotels of the world there are a few hiccups (but could be fixed)

1) The restaurants are in need of better food quality and variety - I ate in both the Chinese and continental offerings and would expect food to a higher standard

2) TV - the selection of TV stations is very weak (a simple free to air satellite decoder would be better....) - When OSN has hotel packages this seems like an easy fix

Room Tip: Pool view is nice and higher floor
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask fwohl about The Residence Tunis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David19690, Directeur général at The Residence Tunis, responded to this review
January 30, 2013
Dear Guest,

Thank you very much for having taken the time to post your remarks on TripAdvisor, following your recent stay at "The Residence Tunis"

First of all, I would like to personally apologize for the unpleasant experience you had with some of our services. Your observations were immediately investigated and you are absolutely right in your assumptions, we did not provide you with the service you quite rightly would expect from a hotel of our standard.

On a more positive note, it was indeed a pleasure to read that you were overall satisfied with our service and its location. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation for the entire team.

Your constructive remarks will certainly help to us to quickly reach the quality we aim.
We all look forward to welcoming you again in a not too distant future.

Yours sincerely,

David Sierra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, Gauteng, South Africa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“The Residence”
3 of 5 stars Reviewed December 29, 2012

Good clean hotel. Free WiFi. Nice indoor pool but with strict regulations on what type of swimming suit may be worn. As a Muslim, I have a swimming suit that covers my entire body but was told that if I wore it I would make other people uncomfortable. This being said, shouldn't I be feeling uncomfortable? Looking at half naked fat people while there was a lot of PDA going on.... The food is mediocre. The Chinese here is just tasteless veggies, not that decent. The staff are not very warm and the interior of the hotel is cold and sterile due to vast open spaces. I enjoyed my stay but there are just those few complaints.

Room Tip: Pool or sea facing. Lovely view with a big balcony.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Faatimah M about The Residence Tunis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David19690, Directeur général at The Residence Tunis, responded to this review
December 30, 2012
Dear Guest,

Thank you for staying at The Residence Tunis and for having taken the time to share your remarks with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is with great regret we read that your stay was not to your expectations. We were very concerned regarding your comments about the quality of the food in our Chinese restaurant, that the staff was not very warm and that the interior of the hotel is cold.

I hope you will give us the opportunity to welcome you back to The Residence Tunis and to show you that the hotel has the charm you have been missing.
We look forward to your next visit and remain,

Yours sincerely,

David Sierra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saddle River, New Jersey
Top Contributor
63 reviews 63 reviews
6 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
“Wonderful Experience”
5 of 5 stars Reviewed December 29, 2012

Elegant hotel located on the outskirt of Tunis. Beautiful decor, excellent service, comfortable and spacious room, wonderful indoor swimming pool, but small sauna. The hotel organizes dinners in the garden where an amazing selection of North African food is offered (delicious couscous.) I highly recommend it.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Henri C about The Residence Tunis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David19690, Directeur général at The Residence Tunis, responded to this review
December 30, 2012
Dear Guest,

Thank you very much for staying with us at The Residence Tunis and for sharing your experience on TripAdvisor !

How wonderful that you enjoyed the hotel and its location and we appreciate very much your remarks about our North African food!

We hope to have the pleasure to welcome you back soon! In the meantime, the entire team would like to wish you and your family a Happy New Year!

Yours sincerely,

David Sierra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
verona
Top Contributor
66 reviews 66 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
49 helpful votes 49 helpful votes
“Wow!”
5 of 5 stars Reviewed December 5, 2012 via mobile

As you reach the hall of this wonderful hotel a smile will appear on your face. Big hotel,big rest areas, nice live music in the evening... That's really surprising. Your smile will come back as you will enter the room: comfortable, big bed, still and facing to the sea. Do not ask more than this!

Stayed December 2012, traveled on business
Was this review helpful? Yes 2
Ask nikew about The Residence Tunis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David19690, Directeur général at The Residence Tunis, responded to this review
December 7, 2012
Dear Guest,

How wonderful to read on TripAdvisor that you have enjoyed your time in Tunisia and at the Hotel The Residence Tunis ! You have indeed...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“One of the best hotels I know”
5 of 5 stars Reviewed November 13, 2012

Great Spa with Indoor Pool (salt water). A fantastic place to relax after a business meeting. Very quiet surroundings and rooms. Good variety for breakfast. Very nice rooms and restaurants. Free Wifi! Staff is very friendly.

Omly negative point: no individual adjustment of the Airconditioning possible. During my stay we were already on heating mode while it was still very warm outside.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Gundwane95 about The Residence Tunis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David19690, Directeur général at The Residence Tunis, responded to this review
November 14, 2012
Dear guest,

It is always such a pleasure to read that our guests enjoyed their stay at the Hotel The Residence Tunis and I thank you very much for your wonderful feed-back!

We do apologize for the individual adjustment of the Airconditioning, we will changed it during our investments in the next future following your comments. Indeed, our team takes much pride to ensure that our guest needs are fulfilled and that their service is up to the standards you would certainly expect from a hotel like ours.

We hope to have the pleasure to welcoming you back soon in Tunis!

Yours sincerely,

David Sierra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
The Residence Tunis
Enter dates 1 night 2 nights
 
Moevenpick Hotel Gammarth Tunis
Great value on a similar hotel
La Marsa, Tunis Governorate
4 of 5 stars 118 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near La Marsa
Trendy
Tunis Grand Hotel
Tunis Grand Hotel 3.5 of 5 stars 26 reviews
Family-friendly
Hasdrubal Prestige Thalassa & Spa
Hasdrubal Prestige Thalassa & Sp... 4.5 of 5 stars 76 reviews
Romantic
Dar El Medina
Dar El Medina 4.0 of 5 stars 88 reviews
Luxury
Hotel Ariha
Hotel Ariha 4.0 of 5 stars 34 reviews
Show Prices ABS:HotelCheckRates-d1539031?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1382362?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d593505?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1194520?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near La Marsa
Moevenpick Hotel Gammarth Tunis 4.0 of 5 stars 118 reviews Carthage Thalasso 3.0 of 5 stars 162 reviews Hotel Dar Said 4.0 of 5 stars 75 reviews Golden Tulip Carthage Tunis 3.5 of 5 stars 101 reviews
Show Prices ABS:HotelCheckRates-d1803803?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d455953?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d472647?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d304471?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 10 hotels in La Marsa, ranked by popularity

Been to The Residence Tunis? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Residence Tunis

Also Known As:
The Residence Tunis Hotel La Marsa
The Residence Tunis Hotel
Residence Tunis
The Residence Tunis Tunisia/La Marsa
Address: Les cotes de Carthage - BP 697, La Marsa 2070, Tunisia
Region: Tunisia > Tunis Governorate > La Marsa
Amenities:
Beach Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#1 Business Hotels in La Marsa
#1 On the Beach Hotels in La Marsa
#1 Romantic Hotels in La Marsa
#1 Luxury Hotels in La Marsa
Price Range: $$$
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Olotels, Venere, Tingo and HotelsClick so you can book your The Residence Tunis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Residence Tunis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Residence Tunis
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices