I reveiwed this hotel some years ago now, with a very positive report. Having just returned from out 10th visit I feel its time to give an honest review again.
Hotel - Dated, but OK, beautiful site with tennis courts, mini golf, archery, dance stages, 2 big swimming pools, and right on the beach. Having been there for many years, i have seen the decrease in standards at this hotel. The gardens are brilliantly looked after, the pools are clean. Public areas are not so great, but.... this is down to guests. The resturants never clean, table cloths are dirty, food left on the floor and tables, the public toilets are very VERY unclean, but receiption is kept looking clean for welcoming guests. Guests at this hotel seem to make such a mess before the staff can get round to cleaning it.
Food - The worst part of this hotel. Having stayed at this hotel i never had any problems, until this year!! I visited in June and September and both times suffered from horrendous tummy problems. So much so that in September i survived on fresh bread meal after meal. I would not touch anything else. The food is not clean, and not cooked properly.
Staff - I have made some of the most brilliant friends at this hotel, that we have stayed friends with over many years. The cleaners, waiters, receiption staff, director etc are all amazing people. And a small tip will work wonders. The animation team are good, and will keep you busy all day, but beware... if they think they can get something from you, they will do anything, and i mean anything to get it.
After having this as my second home for so long, I actually changed hotels for my second week in september. I could not stay here anymore. The food, and the begging, and the rudness of some staff has totally changed my opinion of this place.
I will be returning to Tunisia, in fact i have my next holiday booked, but i will not be returning to this hotel.
They need to shake things up again, and bring back the great place that it was. It is upsetting for me to write a reveiw this way about this hotel, but people need to be prepared for the place.
It is now focused on Russian and Polish guests, and you are pushed to find any English.
Sea view rooms are a must at this hotel. It is worth paying the little extra!!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.