Myself and my partner travelled to this hotel with Olympic holidays only to find that a majority of the staff could not speak english and communication was very difficult. The food offered was of very poor quality with a limited selection and the same meals served for several nights. The breakfast was the worst meal of the day with literally nothing but croissants to eat. There was no toast served, and while there was the choice of boiled eggs they were always cold. The drinks were given to you in very small plastic glasses and none of the food was labelled making the all inclusive side of the holiday not worth its money. Also alot of the advertised activities and amenities were not avaliable, the indoor pool/ gym were not open, the hut where you get the sports props from was closed for alot of the day and the quality of the equipment was very poor.
Whilst the grounds and reception area are well kept our room was very out dated with several things in need of repair such as the shower and broken tiles. The air conditioning in our room did little to cool it down and instead made a continual drilling sound. There were not many english visitors in this hotel at all but of those we met they shared similar complaints. We paid for late check out yet a porter came to ask us to leave our room as they needed it, yet another misunderstanding,
As for the entertainment in the evening all english people become completely secluded as none of the entertainment in the 2 weeks we were there were given in english, and even without the means to understand what was going on it was clear that it was poor as several times the show was stopped because music was cued incorrectly. The whole thing was chaos probably due to the fact that they only rehearsed the show that day round by the pool so any suprises were ruined. They also seemed at times very inappropriate with lots of clear sexual references and actions early on when children were still around.
Whilst the animation team worked hard to include everyone they barley even spoke to any of the english guests, The one time we decided to join in any of their scheduled activities (which did not happen often) all instructions were given in german italian and french regardless of the fact that we had told them we were english and the only response we got was to be clicked at and called "Oi english"
The staff we encounterd were very unhappy and rude, the lifeguard round the pool constantly pestered us for money to reserve sun beds which was completely unjustified as there were plenty and they were free, Unfortuatley this was not the same for the beach where you had to pay daily for a matress if you wanted one! There are also people walking around the pool constantly trying to sell you excursions and trips who won't take no for an answer and you encounter them daily.
We would not recommend this hotel to any ENGLISH people at all, you are not catered for, cared for or treated the same as other guests and of the 4 other english groups we met all felt the same- none of us would go back again and we would strongly recommend that you don't either.
- Also Known As:
- Vime Club Venus Hotel
- Vime Club Venus Hotel Hammamet
- Vime Hotel Hammamet
- Vime Hotel Venus
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