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“Helpful all the way.” 5 of 5 stars
Review of Belisaire

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Belisaire
4.0 of 5 Resort (All-Inclusive)   |   BP 204, Hammamet 8050, Tunisia   |  
Hotel amenities
Ranked #16 of 128 hotels in Hammamet
Cardiff, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
“Helpful all the way.”
5 of 5 stars Reviewed March 18, 2013

Just came back from this hotel, on arrival 10th march late afternoon, rooms were not yet ready, but was shown where to go into dinning room straight away for lunch and drinks while our rooms were made ready, very quick and prompt.
Our room was a triple room, I requested overlooking the quiet pool, and that is exactly what we got, I would like to thank the hotel manager for arranging for the extra bed in my room, we had to wait for it , but nothing was to much trouble, and the manager was very easy to talk to.
The food at this hotel had something for everyone, some days its not to everyones taste , but I always found something, and I tried food I wouldnt usually eat and enjoyed it, so do have a go.
The waiters at meal times were always there to offer you a good standard of service, not only because the like your tips, because somedays we didnt have any change, but they still waited our tables with good service, ourselves most meals we tipped 2 dinar (80p), our waiter was called Fithal, he was very smart, clean at all times, and very courtious at all times, we couldnt fault him, and he does deserve credit, he is a credit to this hotel.
The entertainment staff, well, they dont stop trying fair play, we have laughed at them, and with them, the last evening there they put together an act from, mama mia/saturday night fever/hello dolly, it was very entertaining, there is also entertainment at this hotel most nights, but usually the holiday makers ended up being the entertainment, which made it more fun, and even though there were not many staying here at the time, we all got to know each other,which was brilliant, we met Darren and Vannessa here,Janet and Doreen, Christine&hubby,many more thank you for sharing our holiday and making it enjoyable.
Out and about, plenty of trips from Thomas cook, the hotel lobby you will find people selling different trips, up to you really, we went on a Friday to Naebul Market, 15 dinar one way for 3 of us it was cheaper than the bus, the driver dropped you off and will arrange to pick you up at the orange roundabout, dont get confused not the colour orange which is what I thought, this roundabout had massive stone orange fruit on it, 15 dinar back, job done, it is busy there but have a go , if you dont want to be approached all the time, just say no and mean it, carry on walking, but dont be offensive, there are some bargins to be had just haggle, I bought a pasmina he wanted 25, I haggled to 10 dinar, got it.
The Medina, now thats different, it can be overwhelming, I did meet 1 (gentleman in his 20's built like a wall) who tried very hard to intimidate me over a silver necklace, which was definately silver (be careful what you think is silver)and I really wanted it. He tried to charge me £180 for it, I said no way, he stuck his chest out at me as near as he could to me like a stuffed peacock, very threatening, he was towering over me, but they ARE NOT ALLOWED to touch you, I stood my ground, and things did get very hairy I gave him and his chest what for, then I walked of, my sister told him leave it alone, that he had upset me, and he came bounding down the street, behind me, I did go back to the shop with him, and got my Silver necklace for £35, thats a massive difference, what he wanted, and what reasonably it should have been, so dont except any nonsense, and ladies, they dont like it when you raise your voice, the rest of the Mendina was ok, a little bit of come to my shop by different oweners , but nothing nasty we enjoyed it, I think that the stuffed peacock was having a bad day, but for him it got worse, you cant blame hotel, tour operators or any other tunisian shopkeepers for this mans behaviour dont be put off a taxi from hotel to medina 3 dinar £1.20.
The thomas cook put a show on for us Thursday nights, and although £32 it included , pick up and return from hotel, meal, drinks, and show, it was BRILLIANT.
The Pool outside 2 of them, I will state, easy access walk in for the disabled, lovely clean, waiters come out to serve you tea/coffee/drinks, all day long, excellent service, pool was freezing cold, but it is march, inside spa pool could be used free of charge from 12,o clock- 3pm, very salty filled with minerals and sea water, warm, again, walk in steps for disabed access.
Walk down to the beach was in a terrible state, as many other people have stated on this site, but apparently they start cleaning it up from April onwards, which is the start of their summer season. Also shop up the road called joyce's, FAB FAB, no hassel shop ask for taxi to and from if you dont like walking 2-3 dinar each way, the tunisians call it their Harrad's, taxi's running up and down road outside this hotel all day, also guard at the front gate will find one from nowhere, also can ask at reception, nothing at reception was to much trouble, great service, all in all good holiday, family orientated hotel, could here people above you if they had children ,so ask for high floor, we were on floor 2,( that was our request). Any questions e mail me, Enjoy.

Room Tip: Myself no offence to anyone intended, but families with young children should be placed on ground fl...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gent
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 12, 2013

We stayed in Belisaire for one week and we had a good time. The room was comfortable and in good condition. The swimmingpool was clean, the food was good with enough choice. Nothing special, standard, but all good!! I would like to make a special remark for the staff, everyone working there was incredibly kind and helpful. Really nice to spend a holiday being treated so kind and cheerfull!!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 11, 2013

Just returned from another great stay at this fantastic hotel.the staff were great and really can't do enough for you rooms are clean we had fresh towels every day .you really won't regret going here .we have already booked for september

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2013 via mobile

It was a pleasure to stay at this hotel.
The Animation staff were so friendly. Really helpful & made our holiday. Even despite the weather, the animation staff made our days fun & enjoyable.
Thank You to a wonderful team especially Richardo & Abir.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 11, 2013 via mobile

I have recently come back from here and all I have is praise for the hotel
The staff are very helpful and polite, the food is brilliant and it is very clean.
The animation team go out of their way to ensure everyone, whether young or old, has a hood holiday...they definitely do make your holiday.
I will definitely go back again

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 10, 2013

the rooms are clean & spacious,the food is great &plenty of choice, the bar staff are fun & friendly.i have no negative comments regarding this hotel .
the animation team are a credit to the hotel they are hard working & are dedicated to what they do nothing is too much trouble for them especially ricardo who will go out of his way to make sure you enjoy your holiday . all the animation team & all the staff are of the same mind that their aim is to make your holiday one to remember

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Belisaire, responded to this review, March 12, 2013
Dear Lynda,

What a delight to read your wonderful review full of wonderful comments on our Iberostar Belisaire. We always strive to achieve maximum customer satisfaction and it is very motivating and pleasant to see that on this occasion we reached our goal.

Further, we are grateful and satisfied that you described the hotel as lovely with welcoming staff, friendly waiters and a very nice animation team. In our opinion, the human forces in Iberostar Belisaire are the most important pillars to build a hotel that offers wellbeing, comfort and splendid holidays. Therefore, we are delighted that you enjoyed this part so much and we will certainly congratulate our colleagues for making your holiday a memorable one.

Last but not least, we are really proud to understand from your comments that you highly recommend the Iberostar Belisaire. This is a beautiful award for our daily labors and a source of strength to continue striving to fulfill each and every demanding quality standard prescribed by our company. Once more, we thank you for posting this nice review and we look forward to may serve you again soon.

Sincerely yours,

Online Reputation Manager
Iberostar Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baz2baz2
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed March 10, 2013

february 20 - march 6 2013
best things were
the staff were all very helpful except ZO barman in Zafeer bar until I took his name then he was fine
hotel rooms & bars were nice & warm, reception a bit cooler
not many guests 120 when we arrived
restaurant - part closed - only once was pizza & grilled food ready when it opened, only 8 stations in total less open at lunch time, waiters vg will put drinks on your table to reserve it
food not a lot of selection, vegetable soup nearly every day, colour changed daily
boring after a week - in high season it will probably be chaotic for dinner unless meals are served at pool bar (it was closed while we were there)
there are 5 speciality restaurants in 5 ibero hotels you can visit each one
belisaire - asian - tues - solaria - oriental - thurs - chich khan - mexican - weds - averros - italian - mon - saphir - mediteranian - weds book the day before
drinks - wine & beer vg - a few cocktails available on AI - see symbols on each page what is AI
Zafeer bar nice & quiet - Shark bar open all day this is where entertainment takes place so noisy - entertainment some brought in rest of time seemed to be bingo!
pools - large one freezing small pool week 1 refurbishing it - it was full week 2
sunbeds - only 18 out when we arrived after a few days when weather was sunny more were brought out by request - there were more guests in after about 10 days
pool towels are available with a 10 tdn deposit which you get back on return, they can be changed when needed - I would advise taking your own as they were small & rather tatty
weather - half the holiday we had cloud wind rain & thunder at times - when sun did come out it was gone by 13 30 - we only had one full day of sun nice & hot - if a breeze go onto grassed area as it's more sheltered
room 322 (avoid it if you can as our toilet wouldn't flush 4 days & there has to be someone in the room when repairs are carried out) overlooked small pool no sun at all - top floor rooms begin with a 4 (we requested top floor but didn't get it) most of our flight guests were all together, they seemed to have a lot of the hotel with no guests in at all.
sunny rooms seem to be odd numbers ending with 1 - 21 and 35 - 70's
reception is level 2 there is a lower floor 1 where gym & doctor are situated
tdn is a closed currency - it can be changed back - lose 30% you are supposed to hand it in at passport control but no-one asked us
you can take liquids right through & onto plane
marina - last time we were there was 2 years ago & it has deteriated a lot since then - less bars & restaurants open & pavement etc damaged - 2 miles from hotel - taxis & kalash cheap
there is a bus stop just outside back entrance of hotel, on the hour & the half hour, goes right up to Nabeul, friend went to old hammet for less than a dinar, not very clean inside though
there is a medina 15 min walk from hotel entrance turn right, at roundabout turn left & keep going go right through & at square go to the right corner looks like a coffee shop there are steps down to a cinema, carthage land & lifesize elephants at entrance
any questions just ask

Room Tip: most odd numbered rooms have a sunny balcony but not all
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Belisaire, responded to this review, March 12, 2013
Dear guest,

It is very nice to read that you felt well whilst being among us and we thank you for sharing your experience. At Iberostar we try our very best to offer comfortable accommodation in great locations, your affirmation to have enjoyed all our prime pillars, fills us with joy and is the best reward for our daily efforts.

Moreover, we strive to ensure that the culture of warm hospitality is imbued in every person who works at the Iberostar Belisaire and to capture perfectly the exact balance between courtesy and friendliness which is different for each guest. We are delighted that you underlined your satisfaction with this aspect of your stay with us.

In name of all of the staff we thank you again for your visit, we were all delighted to have you among us, and we would be honored if in the not too distant future we have the pleasure to welcome you back in our Iberostar Belisaire.

Kindest regards,

Online Reputation Manager
Iberostar Hotels & Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Belisaire

Address: BP 204, Hammamet 8050, Tunisia
Location: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Hammamet
#11 Romantic Hotel in Hammamet
#13 On the Beach Hotel in Hammamet
#15 Luxury Hotel in Hammamet
#16 Top resorts Hotel in Hammamet
Price Range (Based on Average Rates): $
Hotel Class:4 star — Belisaire 4*
Official Description (provided by the hotel):
The hotel lies directly Hammamet – Yasmine (Tunisia) and just 200 m from the beautiful sandy beach. Family–friendly complex. Lively entertainment program. Just 5 km from two golf courses. Thalasso – therapy centre with different treatments. ... more   less 
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Also Known As:
Iberostar Belisaire Hotel Hammamet
Iberostar Hotel Belisaire
Iberostar Hotel Hammamet

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