If you enjoy staying in hotels with an unpleasant atmosphere, being spoken to rudely by staff members, being fleeced at every opportunity and having to behave like a petty criminal while on holiday this is the hotel for you. I have stayed in better Premier Inns. The rooms are very basic, with no tea and coffee making facilities. The beds are like sleeping on a concrete slab and there was a considerable amount of mould in the bathroom. NOT 5 star. If you want to use the spa facilities expect to pay for it and heaven forbid you want to fill your water bottle up at the water fountain to use in the gym. Same with the bar or the restaurant at the beach, you can only sit in theses areas if you are purchasing goods. At the beach this has to be in excess of 200 Tunisian Denar. The hotel advertises 9 restaurants we only found 3 open and have no idea where the other 6 are. While eating in one of the restaurants one evening we were told we had to move tables from outside to inside as we were not purchasing any drinks. As for water, you can either pay the high price in the hotel or behave like a petty criminal and buy it at the local supermarket for a quarter of the cost then sneak it in in your beach bag. Taking food and water into the hotel from outside is STRICTLY PROHIBITED. We did not know this and had our water confiscated. Even if your partner is violently ill, as a result of the food in the hotel, you will be expected to buy water from the hotel or sneak it in round the back. The mini market in the hotel is not even allowed to stock water.
We stayed in this hotel between the 8th to 15th September and the only pleasant member of staff was Adele the pool man. As a female I found it very difficult to get any of the male staff in the hotel to speak to me. Initially I thought this was a cultural thing but having spent time outside the hotel this is not the case. The unpleasant undertone also left me feeling quite unsafe in the hotel.
The location its self, Yasmine-Hammamet, is poor and a bit like tacky seaside beach abroad. Tunisia in general is filthy and there is a big problem with flies. The beach at the hotel was dirty with litter in the sand and I would not venture into the sea as there was so much rubbish floating in it. It was not the picturesque place we were looking forward to visiting. In conclusion, if you are looking for a relaxing holiday in a 5 star hotel DO NOT stay here.
- Also Known As:
- Alhambra Thalasso Hammamet
- Hotel Alhambra Thalasso
- Official Description (provided by the hotel):
- Inspired by the famous Alhambra Palace in Granada, and evoking memories of a Moorish and Andalusian era, the elegant and superbly designed Alhambra Thalasso Hotel 5*, member of the prestigious chain Warwick International Hotels, ideally located in the resort of Yasmine Hammamet, is an architectural masterpiece in its own right. ... more less
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