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“Lovely staff with friendly staff.” 5 of 5 stars
Review of Hotel Les Citronniers

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Hotel Les Citronniers
2.0 of 5 Hotel   |   rue de Nevers, Hammamet 8050, Tunisia   |  
Hotel amenities
Ranked #26 of 124 Hotels in Hammamet
1 review
4 helpful votes 4 helpful votes
“Lovely staff with friendly staff.”
5 of 5 stars Reviewed October 13, 2013 via mobile

We stayed here after my son took ill on the flight home. The insurance company organised our stay at this hotel. We left the hospital and didn't really know where we were going. We arrived at Les Citronniers and we were made to feel so welcome. All the staff looked after us so well. Wifi in the rooms was excellent and a god send to us. Lots of phone calls put direct through to our room. Nothing was a problem to the staff.The maids made sure we had a clean room and linen every day. Could of done with more variety at breakfast, just croissants and bread available. But the restaurant was fantastic. Some fantastic meals in there. Under our circumstances we still enjoyed our stay here and would return and stay here. Thank you to all the staff that looked after us during our stay.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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192 reviews from our community

Traveler rating
    104
    59
    19
    7
    3
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33
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 30, 2013

Very good hotel for someone on the budget. Clean rooms, a bit dated but it doesn't really matter. Very clean, fresh towels every day and bedding changed twice during our week stay. Good size pool. Breakfast a bit poor but that is just everywhere in Tunisia. Poor wi fi reception in certain areas but reception offered ot change our room immediately when complained about it. Good location,in between old and new Hammamet. Short taxi ride to both for 5 dinnar. Very close to their private beach. Lovely beach with good facilities

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banbury
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 17, 2013

We visited Les Citronniers Restaurant to meet up with friends whilst staying in Hammamet. We have stayed in this hotel regularly over the last 18 years and dined there over the last couple of years whilst staying elsewhere. We always receive a warm welcome here - the staff are helpful and friendly. It had to be said that this accommodation/restaurant has become very local over the past five years and over a weekend particularly can be rammed to the point where unless you have booked a table you will not get served - thankfully we had booked! The food is excellent value/quality and served with a smile. Not everywhere do you get that. My only gripe is the toilet facilities here ...... on one visit this year the ladies was unusuable which meant I had to beg my way into another hotel en route back to our own to use their toilet! I did complain and they were being cleaned up as we left. On our next visit they were better and the "problem" (sabotage!) had been seemingly dealt with. I just hope that the management here keep an eye on this issue so it is permanently resolved.

We will return to Les Citronniers for meals on future visits.

Room Tip: The score I for cleanliness is based upon the toilet faciltiies and not the restaurant. A score of...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london, UK
Top Contributor
71 reviews 71 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 19, 2013

Stayed here, as a couple, in August 2013.
Probably the best 2* hotel I've ever stayed in. Room kept very clean, new linen and towels on regular basis, every 1 to 2 days! All staff, including management, front of house, waiters, chamber maids, cleaners, are friendly and efficient - made us feel welcome / at home.
The restaurant is good - popular with locaqls which is always a good sign - & it is not expensive on local standards, for a Brit it is v inexpensive.
Excellent location with easy access to the beach and dedicated Citronieres beach bar. Parasol & deck chairs free to residents & just 2 dinar for a sunbed. Ust stand outside the hotel and acab will come in minutes - just over 3 dinar to Hammamet centre - or if the mood takes you, to Hammamet Jasmine which is a sort of plastic disneyfied purpose built resort complete with its new 'Old Town' - whatever that could be.
It was firecely hot when I visited but I will certainly be returning sduring sporingtime

Room Tip: I was told that rooms at the front can suffer from noise from the terrace late at night. Didn't...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed June 24, 2013

The food in the restaurant is lovely, if you stay in the hotel you can have a three course meal for only 16 Tunisian dinars which works out at about £7. There is also an a la cart menu. The only problem with the restaurant is that smoking is allowed and when it is full of Tunisians they tend to smoke after every course. Not at all nice if you are a non smoker so I tended to eat in the reception lounge when I dined there.

Room Tip: Rooms that end in equal numbers are quieter than rooms that end in odd ones.
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  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed June 19, 2013

I stayed here with a friend in June 2013 for 5 days of summer sun.

On arriving the room was a good size, however the bathroom wasn't clean. The toilet had urine on the seat and there were hairs all over the sink and the bath.

Although the towels were replaced daily the staff left our room unlocked on one occassion.

We had to eat in the restaurant for every meal. Although breakfast is included it is very limited, however there is nowhere else in the area to get breakfast so it had to make do. For other meals we had to eat in the restaurant as all other hotels in the area are all inclusive and therefore you can not branch out. There are limited other restaurants along the road however we felt very unsafe in the area.

Our main issue was how we were treated as women. We assumed as a tourist area and due to the reviews we read that the area would be safe. However we were constantly harassed on the five minute walk to the beach my men of all ages, including those working for the hotel. We also didn't feel safe in the hotel as the staff would not leave us alone. This including them writing us messages to get us to go clubbing with them (involving getting in strangers cars.. not going to happen), knocking on our door at all hours of the morning and chasing me to my room on one occassion.

This obvious does not relate to all hotel staff and some were lovely however it is unacceptable to not feel safe in your hotel.

It was a very cheap break, however I would ensure that you travel with men and are prepared to eat only in the hotel.

It was a 45/50 minute walk along the beach to the medina which was were we got hassled the least and was nice to visit.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charmouth
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 11, 2013

After our awful winter we wanted some sun and not too expensive. Decided upon Tunisia but didn't fancy the all inclusive packages. Found this hotel on Trip Adviser and we have just returned after spending 11 days. It was great and we loved it. The hotel is family owned, well run and very clean. It ticked all our boxes. We only wanted B&B but because the food was so good and sensibly priced we had most of our meals either in the hotel or their beach cafe. This was our first visit to Tunisia and any visitor must remember this is not Europe, it's a Arab country and the streets and shops are not what you would find in France, Italy or Greece. But if you want sun, sea, a great beach and a small hotel (55 rooms) with great food I would strongly recommend Les Citronniers.

Room Tip: We had a room overlooking the pool. Not luxurious but clean and comfortable.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Les Citronniers

Address: rue de Nevers, Hammamet 8050, Tunisia
Location: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Beach Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#6 Best Value Hotel in Hammamet
#23 On the Beach Hotel in Hammamet
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Les Citronniers 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Les Citronniers Hotel
Les Citronniers Hammamet

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