I have just returned from a week at this hotel. It was advertised by Thomas Cook as 5 star, and this was the reason I booked it. The hotel has 4 stars on the door. The hotel itself is very good, with lovely spacious rooms and large balconies. It is also kept very clean and the staff are very friendly. The facilities are also very good.
The main downside is the food and the evening entertainment, which I found to be very poor. Also, there was nowhere to sit at the pool bar; if you did not have a sunbed you had to stand at the bar and drink your coffee or beer etc. Also, there was only waiter service in the bar in reception (which was also the entertainment area) and at the outside seating area. This meant it took ages to get a drink. There was only 1 member of staff on during the day. I was told by another guest that he was ignored because he hadn't tipped the waiter. It seeemed you had to tip to get good service, rather than tip for good service. I have stayed at other 4 star hotels in Tunisia and found them to be far superior.
Once this hotel sorts out the food, organises better evening entertainment and arranges tables and chairs around the pool bar, then it will deserve its 4 stars.
The main reason I have only given this hotel a 3 is because of Thomas Cook giving me high expectations in giving it 5 stars. This must be removed from their hotel listings, as it is very misleading.
- Official Description (provided by the hotel):
- The Hotel Aziza Beach Golf & Spa is one of the best hotels in Hammamet. It is characterized by a harmoniously integrated architecture into the natural site, and it offers all the comfort and luxury corresponding to expectations of demanding customers. Standing as a shareholder in the Golf Citrus, the hotel golf in Hammamet offers you training courses at reduced costs with a free shuttle between the hotel and the golf courses of Hammamet. The Aziza Beach Golf & Spa is qn ADULT ONLY (>16) hotel. ... more less
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- Also Known As:
- Hotel Aziza Thalasso Golf