I have just come back from 2 weeks at the hotel with my daughter, we had previously stayed in May last year, and had such a lovely time that we rebooked for Easter.
From the check in, everyone was friendly, we were allocated a bunglaow, which was beautiful, lovely sea views, The rooms were cleaned daily by the maids, to a high standard and we recieved fresh towels every day,
All the staff were friendly, they spoke very good English, and both my daughter and I were looked after excellently, it was mt birthday during the holiday, so the night of the birthday we booked into the a-la- carte restaurant (you get 1 free visit per stay), the food was excellent, the service was 2nd to none, and I was so touched when the chef came out with a birthday cake,
The staff all through the hotel worked really hard, at the evening meal we tended to sit in the same area and our waiter was Bashier, the pudding chef, went out of his way to make sure everything was ok.
Infact I complimeted the matidree on the lemon meringue that we had last yr, and later in the week, a lemon tart with meringue was made with the first two pieces being brought across to me and my daughter,
The food was excellent, there was always a wide choice at all meals, as well as a snack bar which served panni, pizza and crepes.
My waistband certainly expanded during this visit,
In the bar - the manager Kamel, was friendly, and joyful, the waiters espically Naggi they all took time to make my daughter feel valued, she is 10 and was treated so well out there,
The pool area was so clean, Fethi does an excellent job, and has a smile and a hello for everyone,
Yes a couple of times we had some sand in the taps, but once this run through the water was fine, - I have had this happen to me at Butlins many years ago, so it was not a worry.
Everyone in the hotel is so polite and friendly, from a hello how are you, to a wave, nothing is too much trouble. You go there a guest, and come back as a friend.
I would definatly return to this hotel again, I plan to go again in 2014, but would like to go back again this year,
The security staff were excellent, once night we were going back to the bungalow, when I saw a ,man sat by the bungalow, I guess I did think at first what was going on, but he he explained he was security, as he was keeping an eye on the grounds to make sure that only guests go to the rooms. I felt very reassured by this, espically travelling with my daughter,
The entertainment staff worked very hard, despite there not being a full hotel, they took time to make sure people were entertained and worked very hard. It was nice that Kimo, Mario and Joe all remembered us from last year.
A great holiday, full of relaxation and wonderful memories,
I like both the hotel rooms and the bungalows,
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.