First of all, if there wouldn't be the animation team, our holidays would suck totally.
Arrived past midnight after a 2 hour drive from Enfidha airport (Tunis airport is 15km away, but the travel agency opts for the cheaper airport of course). The staff assigned us 2 rooms that were pretty far apart, considering that we are 2 adults and 4 kids, the older 3 kids share a room. After the first night they gave us an option of other rooms, but none together, though we requested it back in January (stayed in mid June). The rooms are very very basic, old and shabby. The aircon didn't work in any of the rooms, after reporting that they fixed that, but then it wasn't possible to turn the darn thing off, unless walking to the reception again - which we should do every time when we wanted to turn on or turn off... well...
In our room (2 adults with toddler) there was a broken glass on the floor between the master bed and shelf when we arrived: the cleaning staff didn't bother to remove it the whole week.
Bathroom towels are collected around 11 am, and we had to wait until 5 pm to get them back, even if you let them hang, they don't mind. The staff always hands out 2 sets of towels, never minding that there are 3 persons in the room. Each day the kids found at least 1 cockroach in their room, not to speak about the ants that are all over the resort.
Now the food: simply yuck. Basically the same stuff all week, no changes in their menu. Either it's stinky (dishwasher smell), spicy hot, burned, overcooked or not cooked enough. Our kids are not really picky eaters as we travel a lot, however we were starving. Not even french fries (and/or rice) are made good. The meat (never more than 1 style per meal) was always with black crust, same goes for pancakes and breakfast eggs. For those you have to stand next to the guy preparing them, forcing him to give you the food before he burns it. Pizza: they make it uneatable too.
Location: middle of nowhere. Another run down hotel is next to it, but otherwise you have to take a cab to go to the next village. On the other side is a garbage yard, actually it is on the other side of the main road too. (Be prepared for a lot of garbage in Tunisia, people simply throw anything in the bushes, so they are decorated with plastic bags and other litter)
Beach: sandy, right in front of the hotel it's nice, not overwhelming, but nice. There are sunscreens and sunbeds on the beach, hotel property. Left and right the beach is a mess.
There are guys in the hotel that try to sell anything from pirate ship trips, quad rides, horse rides... They are like piranhas, we told them 100 times we are not interested, but they even bother people bathing in the pool.
Pools: cold, but clean. The main pool is deserted, all the action is in the pool with the slides. Those operate on a hourly basis, from 10-12 am, 2-5pm. There are 4 different big slides and 2 more for kids.
The big animation team (at least 14 people) is really cool, the people are extremely friendly, all are smiling all the time. My kids liked them. Within days they knew their names and thankfully came to pick them up from the cyber cafe to get them in different kinds of activities such as waterpolo, noon game, archery, boccia... and of course mini club for the little ones.
Not being racist or anything similar (and not that the hotel has anything to do with this), but what really bothered us was that there were a lot of hm, Arabian families that don't really pay attention to what their kids do. Besides dropping all kind of litter on the floor all the time, it was also a pain that those kids simply took our stuff and toys without asking, stuff we had stored in our beach bags, and then they treated our stuff like garbage... ???
The hotel also has non all inclusive guests. They have two main restaurants, for the all inclusive, and for the rest. In the first one there is not one Arabian guest.
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- Also Known As:
- Caribbean World Dar Naouar Hotel La Marsa
- Hotel Dar Nouar
- Resort Dar Nouar