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“great holiday fantastik value for money” 4 of 5 stars
Review of Alkantara Thalassa

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Alkantara Thalassa
1.0 of 5 Hotel   |   Zone touristique Aghir | B.P. 16, Djerba Island 4116, Tunisia   |  
Hotel amenities
Ranked #91 of 112 hotels in Djerba Island
Ringkobing, Denmark
1 review
2 helpful votes 2 helpful votes
“great holiday fantastik value for money”
4 of 5 stars Reviewed September 20, 2010

We travelled with Atlantis travel agency to djerba they rate the hotel as 3½ stars not five !!!!
It was our first visit to djerba.but are used to travelling all inclusive to the caribean,which we find exellent. This time we wanted something closer to home( Denmark) after reading the bad reviews about vincci alkantara we were very aprehensive but decided to give it a chance
Fortunately we were pleasantly surprised! the pool area is fantastik, the rooms were good and cleanded every day. All inclusive- the food was good!( remembering that its a 3½ star )with plenty to choose from.the drinks were good! the wine exellent! service was good we found everybody realy helpful and friendly, the languish barrier was easy to overcome with a bit of patienceThe beach was the only dissapointment, it was very shallow,there had been a lot of seeweed and seegrass but they were trying to improove this we found a great beach a short distance away, beautiful sands and crystall clean water and very few people We found the hotel peacful and relaxing .All in all
A GREAT HOLIDAY for the money!!!

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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602 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Luxembourg City, Luxembourg
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 4, 2010

Do not let yourself misleaded by the publicity at the travel agency. It is a 2.5 max 3 stars hotel and the amount the agencies request is absolutely outrageous!!!!! Everything that has been said previously by other "unfortunate" people is correct. It is a cheap, no quality, no customer oriented facility and, especially, not recommended for families with small kids!!!!!

  • Stayed July 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 6, 2010

Smelly, shabby, dirty, noisy, poor housekeeping, sleeping is impossible because of noise, poor restaurant. Rude staff.
Otherwise, ok.

  • Stayed February 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berlin
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 4, 2010

This is not a five star hotel, not even a 2 one. The main problem of this hotel is ; NOISE. Sleeping is difficult because you can hear everything.
The restaurant is more a school canteen than a real restaurant. The food was always, always always the same. In front of the hotel, the beach is so dirty.
The greatest problem is the the general manger of this hotel who was very rude with my wife. Incredible, isn't it?
We will never come back. And shame on Vincci Group Hoteles for such an hotel!

  • Stayed February 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 30, 2010

We visited this hotel on January.Two days after the beginning of our stay, my wife contracted disentery which can be caught through water or food, when you cook with dirty hands.When we visited a Tunisian physician, he said he has already seen many patients from Vincci alkantara with nasty tummy bugs. At the chemist's, we were a bit surprised to see how clients from this hotel are well known...
People working for this hotel are not very nice and helpful, especially when you do not speak French.
Of course, Tunisia is a Third World country, but at least they could wash their hands before cooking. So if you go there, be very careful or better, avoid this hotel.
We will not be returning.

  • Stayed January 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stjames
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 29, 2010

This hotel might have been a good hotel when it was opened a few years ago but now i would not give it a two star... Since the opening, they haven't spent a dinar on it.
It was the most terrible hotel experienxe in my entire life. Don't be fooled by the "good" reviews... It was really horrible: very noisy, not very clean. The beach is so dirty that you can not reach the sea!
Clients are treate like idiots. The staff are unpolite and on some occasion down right rude. No internet and no room service (well in fact, there is but when you order something you never get it...).
I would not give the food from the so called restaurant to my pet.
DON'T GO THERE, this is the only piece of advice i can give you!

  • Stayed January 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 25, 2010

I was about to cancel my holidauy at the Vincci Al Kantara after reading the reviews here and am only glad I did not. I have the feeling that there is a hate campaign going on because I can honestly say that the hotel is very clean, the rooms are spacious and comfortable, the hotel is very quiet and the restaurant gives so much choice and caters to all tastes. I can truly find no fault. The spa is fantastic and the indoor pool well heated. The pools are cleaned every day and even the beach was cleaned daily. It is true there is an algae problem, but about 300 m to the left of the hotel there are beautiful, clean beaches. I would go back any time as the package we booked gave fantastic value for our money and we spent a great week at the Al Kantara.

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Alkantara Thalassa

Address: Zone touristique Aghir | B.P. 16, Djerba Island 4116, Tunisia
Location: Tunisia > Medenine Governorate > Djerba Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #91 of 112 hotels in Djerba Island
Price Range (Based on Average Rates): $
Hotel Class:1 star — Alkantara Thalassa 1*
Reservation Options:
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Also Known As:
Alkantara Thalassa Hotel Djerba Island
Vincci Hotel Djerba
Vincci Hotel Alkantara Thalassa
Vincci Alkantara Thalassa

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