The Manathai is a nice hotel that on paper ticks all the right boxes..across from the beautiful Surin beach,nice rooms and a good restaraunt.
However there were things that let us down.Firstly it took almost an hour for the reception to check us in(We were only there for 2 night so time was precious!).The room we had booked supposedly had a private pool on the patio,I naivly thought this would be a swimming pool,not a mini moat around the room!
The breakfast was very dissapointing,fruit was tinned,not fresh.We had to pay extra for fresh juices and any hot drinks other than regular tea and coffee and the pastrys' and bread were stale.
The hotel does supply beds on the beach,however they are not owned by the hotel,they belong to one of the more rustic beach bars and perhaps aren't as stylish as the ones the neighbouring hotels offer and we had difficulty getting two towels each from the owner of the beds.
They do have a good happy hour deal at the bar but be warned if you turn up 1 minute after the specified time they will not apply the happy hour discount.
I can highly recommend the restaraunt..good food and good service.
When it came to check out we could not find any staff as there is no front desk..all the admin work is done in a little office so locating reception staff can be difficult.So the check out took just as long as our check in.
All in all it is a good hotel But unfourtunatly it has overlooked the little things that can make a huge difference to their guests overall experience and make the difference between a top class and a middle of the range hotel.
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- Also Known As:
- Manathai Resort, Phuket Hotel Thalang
- Manathai Hotel Phuket
- Manathai Hotel Surin Beach
- Manathai Resort, Phuket Thailand