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“Beautiful little boutique resort, little spare on the 'cleaning' though...” 4 of 5 stars
Review of Manathai Resort, Phuket

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Manathai Resort, Phuket
4.0 of 5 Hotel   |   121/1 Moo 3 Srisunthorn Rd. | Cherng Talay, Phuket 83110, Thailand   |  
Hotel amenities
Chonburi, Thailand
Top Contributor
50 reviews 50 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
“Beautiful little boutique resort, little spare on the 'cleaning' though...”
4 of 5 stars Reviewed April 20, 2013

We booked 4 nights in the Manathai. The place itself is really nice. A very modern Thai twist on things. The lobby, breakfast room, pool and our junior suite (recommended by Tripadvisor people,) were all really nice and if a little worn. Our room was huge!!! A separate shower and bathtub, separate closet/dressing room even. About 100-200m to the beach with your own beach chairs. The breakfast was good, not the best I have had but ok.

I have two gripes about the place. 1) There is no separate door for the toilet!!!!! SERIOUSLY!!!
I love my husband, but not that much.
2) The cleaning lady did not 'clean' our room. I am sure she swept, and emptied the bin but that was it. I have long hair which likes to block up the drains, which means flooded bathroom floor.... and no drain in the bathroom area itself... ALSO, The shower gel wasn't replaced!!! No soap!!! I kinda need soap to shower guys....

The location is great if you are after a quiet, no party relaxing atmosphere.... sorry I hate techno :)

Room Tip: Junior suites are better looked after than the Superior(?) plain rooms.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manathai, Public Relations Manager at Manathai Resort, Phuket, responded to this review, May 14, 2013
Dear
Dear Miss,

Thank you for your constructive feedback. We always welcome our guests' opinions and strive to improve our service. We are glad you enjoyed the accommodation on our Beautiful little boutique resort. And we apologize for the inconveniences and lack of service you experienced, which is not a standard service of the resort. We hope you will visit us again in the future and allow us to provide you with a more enjoyable stay.

We wish you a great day
Best Regards,

Manathai Team
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378 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Sydney, Australia
1 review
5 of 5 stars Reviewed April 20, 2013

Manathai is just opposite Surin Beach and it's definitely a must-go because the sunset there is extremely breath-taking. Several seafood eating houses along the beach and you don't have to pay for the sun beds if you show that you're staying in Manathai. A few manicure/massage parlor that cost me at affordable price. Hotel: Stayed in Studio Suite and it's very resort kind of room, pool view from the balcony with a bar just beside the pool. Staffs there treated us with great hospitality and definitely felt comfortable in communicating with them (they are just like our family!). Morning breakfast was just normal as it was low season. Greatly recommended to try their restaurant as it serves nice, delicious food! Heard from the staffs that other customers from elsewhere actually traveled down just to dine in at their restaurant. It has definite romantic ambiance that allows you and your partner to dine with great atmosphere.

Room Tip: Walk to the Surin townsite behind the hotel and try some of the food at the 'shanty food halls...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manathai, Guest Relations Manager at Manathai Resort, Phuket, responded to this review, May 24, 2013
Dear Zhacha,

Thank you very much for this comment.

We are very glad to hear you and party enjoyed your stay iwith us. It is our pleasure to have provided you with an enjoyable suite facilities and friendly service from our team.
We look forward to having you stay with us again in the future.
We wish you a great day.

With very best regards,
Manathai Team
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Numazu, Japan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 16, 2013

My wife and I stayed five nights here during Songkran. We were treated well during the whole time and the staff were friendly and accommodating. We found a good deal for the resort and booked a Lanai Suite after some recommendations from Tripadvisor to upgrate. The room was large and well decorated but, like the rest or the resort, showing some signs of wear.
The foyer was beautiful and the pool areas equally pretty. The breakfast buffet was pretty good but not exceptional.
One criticism we had was the lack of attention to detail from the staff. In our room we didn't get resupplied with shower soap and a few other things were neglected too. In the breakfast room all the tables had at least something missing, like a coffee spoon, salt and pepper or coffee cups. For us it just ended up being a bit of a game to find the best table to sit at. But really this is just minor criticism.
The resort did have some trouble with their internet during our time there making it a little difficult for me to get some work done but there were plenty of restaurants with internet for me to get emails sent.
Another bonus of the resort is that it is across the road from Surin Beach, which is a lot less crazy than Patong Beach with beautiful clear waters. Manathai also have their own section of beach with tables, chairs and beach chairs to relax on.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manathai, Guest Relations Manager at Manathai Resort, Phuket, responded to this review, May 24, 2013
Dear Sir & party,

Thank you very much for stayed at the Manathai Resort.
We are very glad to hear you and party enjoyed your stay in our small boutique accommodation. We greatly appreciate you comments and feedback. The resort standard provides daily cleaning services and resupply bathroom amenities, and we apologize for the inconveniences and lack of service you experienced as mentioned, which is not a standard service of the resort. You comments has been forwarded to our team for approvement.
We will be very happy to have you stay with us again in the future.

We wish you a great day.

With very best regards,

Manathai Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Incheon, South Korea
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2013

I stayed for 4 nights here on 7-11April , the hospitality was very warm and friendly. The location is very good, 200 m from the beach and the hotel have a own space on the beach with beds and umbrella, bar, restaurant.The Hotel is in very quite a relaxing atmosphere, the service is excellent, the food on the restaurant are very good. For reach Patong city is about 15 minutes witout traffic and the hotel have the bus service at 11.30 and 19.30, every day. If u looking for a good hotel, cleaning, good food , location close to the beach, relaxing place...I really suggest to go here and enjoy urself.

Room Tip: Pool Suite.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manathai, Guest Relations Manager at Manathai Resort, Phuket, responded to this review, May 24, 2013
Dear Kanya,

We are glad to hear you enjoyed your stay in the relaxing boutique resort. It is our pleasure to have provided you with a relaxing atmosphere, excellent service.

We look forward to having you stay with us again in the future.

Thank you for your kind review.

Best Regards,
Manathai Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 14, 2013 via mobile

If you manage to get a good price, the hotel is "ok" but don't expect more for your money: the double rooms are dark, noisy and humid. Service is not diligent nor very helpful. A nothing special hotel but that can be an option if you're on budget.

Stayed April 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 11, 2013

My husband and I stayed for 7 nights from 3-12 April, 2013. We were extrememly happy that we picked this hotel especially after reading some of the not so good feedback. We stayed in one of the standard rooms and found it to have everything that we needed and we were both really happy with the cleaniness of the rooms. Lots of little luxury items were included, comfy thick robes, hairdryer, bath and shower gels, toothbrushes etc. Airconditioning worked beautifully and our room became our little retreat from the heat after being out and about in the sun all day. Front reception staff were always very friendly and happy to help in any way. I think the value for money was excellent. We booked our rooms on Hotels.com and in the package we received a beautiful buffet breakfast daily + free use of internet + sunbed with umbrella down by the beach. Overall we loved Manathai and would definately return without hesitation. There were only two negative things I have to say , firstly would be the hotel pool which was a little murky and we didnt trust to swim in it either did many other guests we noticed, secondly I had arranged transfers with the hotel to pick us up from the airport (having travelled to Thailand before we wanted to avoid the mayhem of finding a reputable taxi and having to try and barter a reasonable price after a 13hour journey). The hotel had emailed me confirmation of the transfer however when we arrived at the airport there was no transfer booked which was not such a terrible thing but still inconvenient for us. Overall only two negative comments which didn't affect our stay all that much. Thankyou to all the staff at Manathai for doing a wonderful job.

Room Tip: standard room was fine for us and all we needed.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manathai, Guest Relations Manager at Manathai Resort, Phuket, responded to this review, May 24, 2013
Dear LeviAdsJess,

Thank you for staying at the Manathai Resort, Surin Beach. We are very much appreciated your review and feedback.
The Manathai Resort strives to provide a clam and relaxing holiday for all guests and we are glad to hear you both had such an enjoyable experience during your stay.
And we hope we can offer you a more than enjoyable stay in the future.

We wish you a great day

Best Regards,
Manathai Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Top Contributor
59 reviews 59 reviews
58 hotel reviews
Reviews in 53 cities Reviews in 53 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed April 6, 2013

We stayed here in October & was very nice.

We had a pool suite, which was very nice to not have to leave the room to go for a swim. The room was good (although was a little tired) & had all the facilities you would expect from a hotel of this standard.

The breakfast each day was good but did not try the restaurant for any other meals as plenty of nice restaurants nearby.

It is a short walk to the beautiful beach & the hotel has chairs & umbrellas down there, so no hassles.

The only thing I didn't like was that there was no wifi in our room (this may have only been due to the location of the pool suite we had ??) - it meant having to sit by the pool or in the lobby to do anything online.

I would recommend this hotel if there is a special going otherwise the rates are quite high.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Manathai Resort, Phuket

Address: 121/1 Moo 3 Srisunthorn Rd. | Cherng Talay, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#36 On the Beach Hotel in
#41 Luxury Hotel in
Price Range (Based on Average Rates): $
Hotel Class:4 star — Manathai Resort, Phuket 4*
Number of rooms: 52
Official Description (provided by the hotel):
Temporarily Closed -- Opening in June 2015 -- MANATHAI SURIN PHUKET SUNLIGHT DANCES ACROSS WATER, A DELICATE FLORAL FRAGRANCE WAFTING INSIDE AND OUT Aromatic lotus ponds are a defining feature at MANATHAI Surin Phuket, an elegant 52-room boutique resort. Inside, colourful handicrafts and plush silk fabrics against smooth dark wood. Inspired by Thai passions, textures and flavours. A sense of tranquillity found in this tropical seaside haven nestled at the edge of the white sands of Surin Beach on the beautiful island of Phuket. ... more   less 
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Also Known As:
Manathai Resort, Phuket Hotel Thalang
Manathai Hotel Phuket
Manathai Hotel Surin Beach
Manathai Resort, Phuket Thailand

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