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“A beautiful oasis” 5 of 5 stars
Review of Pullman Phuket Arcadia Naithon Beach

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Pullman Phuket Arcadia Naithon Beach
5.0 of 5 Hotel   |   22/2 Moo 4 | Sakoo, Phuket 83110, Thailand   |  
Hotel amenities
Ranked #14 of 61 Hotels in Thalang District
Perth, Australia
1 review
1 helpful vote 1 helpful vote
“A beautiful oasis”
5 of 5 stars Reviewed June 18, 2014

My husband and I had the privileged to spend 8 glorious nights in this magnificent resort. Set in a magnificent location over looking the beach, you felt as if you were amongst the jungle. The facilities were excellent, the restaurants were of high standards. Our favorite part of our stay was mingling with the gracious beautiful staff at the Pullman. Great people, great team work, great sense of humor and we have adopted them as part of our family. Thank you Pullman for a wonderful, memorable stay. Look forward to seeing you all next year, if not sooner.

Room Tip: There a lot of steep hills, but you have transport to your rooms if you do not want to walk. Resear...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review, June 18, 2014
Dear Rachel,

What a perfect way to start my day reading your wonderful review - We are very proud of the resort and our team and it is always nice to know the Guests have a similar feeling. The designers will love to hear they have created a tropical rainforest oasis with amazing views over the Andman seas.

The team will be thrilled about your comments as they have been working hard on giving service from the heart or as it is called in Thailand "Sai Jai" and to know they have achieved this with you will put a smile on their face.....

You are welcome back at any time and we look forward to seeing you, friends or family next year. Please let me know if we can help design your next journey brett.wilson@accor.com - I will even have the adoption papers ready for your signature he he he....

Check In. Chill Out.

Brett Wilson
General Manager
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753 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 18, 2014

Looking at previous reviews, I had a mixed opinion on this resort. We had stayed at Hyatt Regency Kamala two months before this stay which was fabulous but did not want to repeat it. We took a chance and it fired!
Two features need immediate mention - the beach and the room!
It is an amazing beach with no rocks in the water but great waves. Amazing sunset view. Nice shacks and mini-marts nearby.
Rooms are huge and well designed keeping in mind all details. View from the room is great but not as mesmerizing as that from Hyatt.
We will definitely return if we visit Phuket for a third time.

Room Tip: Grand Ocean View rooms have quite views.
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review, June 18, 2014
Dear JayantChauhan,

It is nice when you take a chance and it really pays off - we also like it when it happens too!!! Naithon beach is regarded a Phukets best kept secret but for those who happen to stay with us you now know why the locals have been trying to keep it that way.

I agree the designers have done a great job of create a feeling which matches with the environment whilst maintaining a sense of space and it is great to hear you loved it.

We hope you take some more chances with us or at least tell your friends about our little secret. Please contact me on brett.wilson@accor.com next time and we'll give you some more insiders tips on how to get the best out of Phuket and tailor make another awesome experience.

Design Your Journey with Pullman

Brett Wilson
General Manager
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London, United Kingdom
1 review
4 of 5 stars Reviewed June 16, 2014

Great relaxing resort, very warm and friendly staff, I was served by the lovely Mai on check in and check-out,, she made sure I was well looked after throughout. Lovely setting and location, and only fifteen minutes ride to the airport. For those who crave action, bars and nightlife, please note that this is not the resort for you.

It is worth paying extra for an ocean view room.

One area for improvement: the hotel needs some areas that are inaccessible to kids. I note that some parents worship their children but there are others who want a quiet holiday without the loud chatter, screams or tantrums of children.

Stayed June 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review, June 18, 2014
Dear Grapefruit27,

Glad to hear we are "Top Nocth" in your eyes and thank you for choosing to stay with us on your recent journey to Phuket. You can be assure of Khun Mai being recognised for her excellent service and it is always great to know our team a creating our vision "a resort experience Guests Love"

As you say part of the attraction for this resort is for those people seeking an escape for the stresses of our normal day lives and for this reason Naithon beach is the perfect secluded beach with great local restaurants, close to the airport and nowhere near the hussle & bussle of busy Patong.

We take onboard you comment regarding kids area - the resort has specifcally designed a large kids club at the top resort and we focus on maintaining a balance for both couples & families to enjoy the resort in harmony. I apologise if this did not happen for you.

Please let me know when you are next staying and I will try to design a tranquil escape for you brett.wilson@accor.com

Check In. Chill Out.

Brett Wilson
General Manager
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Kalkan
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 16, 2014

This is a really lovely hotel. You feel the quality around you. Rooms are large and beds are really comfortable. If you ask some more they are ready to help. Some rooms have not a good view. You have to talk to reception. A little bit more pay and you can get ocean view.
We stayed in two different rooms in different locations. First one was deluxe room and it has a lovely view. But it takes time to go to room and not too close to restaurants. Second one was grand deluxe is more close to everything but not a good view.
If you want to spend some time at hotel at evening or day time unfortunatelly there is nothing to do. Means no table tennis, no billard or dart etc. So if you didn't have any plan for outside today you can get board. But if you are a person who doesn't interest anything extra, you can be happy here.
Restaurant is serving good breakfast but at evening time they are not well for dinner. Not to many options and smiliar things in the restaurant. We stayed one week and not too many different options served at dinner time.

Room Tip: Rooms are large and beds are really comfortable. If you ask some more they are ready to help. Some r...
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review, June 18, 2014
Dear Yardan,

Thank you for choosing to stay with us and write a review on Trip Advisor - We welcome your comments and feedback as we continually seek ways to evolve our levels of service and create an experience Guest Love.

Our Lifestyle team are now working on how we can taylor make an experience for those wishing to be more active during their stay with us. At night we have focused more on creating a laided back watch the sunset set whilst listening to the sounds of our resident singer Patricia's soothing voice - Please allow me to apologise for not having some more activities for you at night time.

With regard to your comments on dinner please let me know where you think we could improve with regard to options for you so I can ensure our Culinary team works on this. brett.wilson@accor.com. Currently we have 4 options to choice from - Thai & modern Asian inspirations in Elements restaurant, Vero Italian restaurant, our Deli allowing you to unwind on you balcony with specailty items or Tapastry Pullman's take on Tapas in our C-bar for a more casual dining exdperience.

I hope we have the opportunity to re-design your experience with us and ensure you make the most of "Our Beach House Your Holiday Home"

Design Your Journey with Pullman

Brett Wilson
General Manager
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South Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

This resort is by far one of the best in Phuket. The staff are so accommodating and friendly, Tippy at concierge always greeted us with a big smile and made us feel very welcomed. Tong another member of the concierge team was an excellent at taking us to our room. The overall atmosphere is relaxing and views are spectacular. I couldn't have asked for a more romantic and relaxing holiday. Be sure to check out their spa treatments as well! Thanks Pullmans for an unforgettable holiday :)

Room Tip: Some rooms are a fair distance from the lobby
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review, June 19, 2014
Dear 00_A_00,

To be considered one of the best resorts in Phuket is something our team will be very proud to hear and I thank you for such a glowing comment. Tippy & Tong will certainly be recognised for going the extra mile with you or as we call it in Thailand "Sai Jai" - giving from the heart.

We are very excited about this resort and the it is always rewarding to know our guest Love the resort as much as we do. I must admit I also am a big fan of Dhatri spa on a weekly basis and I recommend the herbal compression massage next time you come.

We look forward to welcoming you back to "Our Beach House Your Holiday Home" and please let me know if I can help design your next journey with us.

Check In. Chill Out.

Brett Wilson
General Manager
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Munich, Germany
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 14, 2014

Really Beautiful Resort in a calm surrounding with excellent Service and Help whenever needed. several terrific restaurants with good food. Spacious Lobby area for chill out, nice Cocktails served on the amazing terrace after dinner at the 1st Floor. Many Gastronomic Events are planned during the week. Really delicious fresh Fish served in the main Restaurant. It's possible to enjoy a really nice Pizza cooked in an Italian Wood-Oven in their Italian Restaurant. Huge Choice for Breakfast. Very recommendable! No wish stayed open.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 13, 2014

Phuket was one of first destinations in Thailand I had selected for our Honeymoon. Ofcourse, I wanted to put the best feet forward right from start. And I would say it was the best decision ever. Pullman turned around to the gem. It has an amazing property with wonderful views and landscape. The Hotel room was very spacious and it had an amazing view towards the Ocean. The best part of the property is the swimming pool. We felt like spending most of the time relaxing there all day long. Though the Hotel is located far away from the centre, it has amazing options for resturants at walkable distance. The best is Mr. Oody's Resturant. It serves some amazing Mango sticky rice. The Hotel staff was very helpful and made sure that I and my wife had an amazing experience which we would not forget for life.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman P, General Manager at Pullman Phuket Arcadia Naithon Beach, responded to this review, June 26, 2014
Dear Aayush_Tandon,

It is always a nice feeling to know we have help make a special occassion like your honeymoon something you will remember for life - you are always welcome to return every anniversary so you can keep adding more memories if you want.

We are very proud of the resort team and it is great when our guests feel the same way as we do. Glad to hear you had the opportunity to spending some time with the locals on the beach - I also frequent Oody's for their stick rice or to just place my feet in the sand and watch the world go by.

If you are coming back for your anniversay at some stage please let me know brett.wilson@accor.com and we will ensure we make it just as special as the first time.

Check In. Chill Out.


Brett Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Phuket Arcadia Naithon Beach

Address: 22/2 Moo 4 | Sakoo, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Thalang District
#10 On the Beach Hotel in Thalang District
#12 Spa Hotel in Thalang District
#13 Luxury Hotel in Thalang District
#17 Romantic Hotel in Thalang District
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Phuket Arcadia Naithon Beach 5*
Number of rooms: 277
Official Description (provided by the hotel):
Perched on the headland overlooking the crystal water of the Andaman sea, Pullman Phuket Arcadia Naithon Beach Resort has 277 contemporary rooms and pool villas ... more   less 
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Also Known As:
Pullman Phuket Arcadia Naithon Beach Thailand

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