I was booked at this hotel for 8 nights in a row.
Upon arrival I was told that the person in my room was still in the room since they had problems with their flights so they would put me up in another hotel nearby. The other hotel nearby was 0.5 km further away. My friend and I had been travelling for the last 48 hours and we were very very tired.
I refused to be put up in a hotel further away from the beach so had my whole reservation cancelled after a lot of arguing and phone calls that cost me a fortune to the booking agent. (booking.com). The booking.com customer service were spot on and they helped me out in finding another hotel close by.
Be wary before booking to make sure they do not overbook you. It was a very disappointing and stressful experience.
I am a regular to Naiyang and know the hotels in the area.
- Also Known As:
- Naiyang Boutique Resort Phuket, Thailand
- Reservation Options:
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