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“Totally awesome!” 5 of 5 stars
Review of Twinpalms Phuket

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Twinpalms Phuket
5.0 of 5 Hotel   |   106/46 Moo 3, Surin Beach Road, Phuket 83110, Thailand   |  
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Ranked #7 of 61 Hotels in Thalang District
4.5 of 5 stars 1,291 Reviews
Kuala Lumpur, Malaysia
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“Totally awesome!”
5 of 5 stars Reviewed February 13, 2013

What a beautiful hotel. Twin Palms is utterly relaxing, the staff are all friendly and so happy to help, rooms are lovely, bathrooms luxurious and the beds are soooooo comfortable. Breakfasts are brilliant and lots of other eating options a short walk away. Our kids (3 & 6 years) loved every minute, the pools are great and there is a lovely children's pool so you don't feel like you are disturbing other guests! Highly, highly, highly recommend this place!

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,291 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
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English first
New York City, New York
Top Contributor
112 reviews 112 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed February 11, 2013

We arrived over the CNY holiday with much fan fare to be pleasantly surprised when we finally reached our room to find a beautiful very tasteful Oasis. We enjoyed the serenity, privacy, staff's gracious attentive service eager to please, the resort features, room accessories and amenities. We are eager to return and make Twinpalms and the happening Catch beach club our base for operations in Surin beach Phuket. We thank the entire team for making the quick trip enjoyable, memorable and rewarding.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 9, 2013

Which we booked through My Thailand Twin Palms The Restaurant Services and all amenities are five star Our Package booked through My Thailand Gave us full support and confidence would recommend both holiday and resort as five stars

Room Tip: Palm Pool view first floor
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 8, 2013

Firstly, I have to say I was concerned about some of the reviews I had read on Twin Palms. Currently staying at this hotel and I have nothing bad to say. This place is amazing! Booked with a holiday centre, which meant quick efficient pick up at the airport. Was greeted and treated like royalty upon arriving at Twin Palms. Staying in the Duplex pool suite which is nothing short of brilliant. All staff are very friendly and willing to help. Always a smile on their face. Hotel and room are very clean and has all the amenities you need. So far, so good. I can't fault it. Suggest walking around the corner and stocking up on water as you will go through it quickly. Peaceful and relaxing. Also, don't seem to be many families here, mainly couples. For dinner, cross the road to Surin beach and you will have ample choices to eat. (Too many) some are over priced but plenty with local or reasonable prices. Hotel can be pricey with food and drinks but like i said, go for a short walk and it all changes! great choice! Definitely would come back again.!

Room Tip: Pool suites are private and have their own pool.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 5, 2013

We were here for our honeymoon in January. Loved the hotel the moment we entered, it gave a very romantic feel. We got an upgrade as they somehow knew we were there for our honeymoon. So we got a pool access room. The room was so nice and stylish, bathroom was spacious. Loved the pool area, it was really big and nice. Breakfast was huge and really really good.
Took a stroll in the evening around the hotel area, and there were really nice places to dine around the hotel. We had a really wonderful stay in the hotel and will surely be back again. The hotel made a great differnce to our honeymoon.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 3, 2013

Stunning looking hotel with amazing private chalet style rooms. The bathrooms are very stylish. Lovely view of the pool from the balcony. The pool area is stunning which combined with the lovely rooms creates the perfect tranquil romantic experience for couples. Catch restaurant on the beach is great and a short walk away. The only downside really is that beyond 3-4 nights you start running out of things to do as Phuket is a fair drive away in a taxi. Mind you having left the Twin Palms for Phuket, we wished we had stayed put and enjoyed this stunning hotel a little longer.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 30, 2013

My husband and I stayed in December and I can't fault the hotel. Modern, large room and bathroom - we stayed in one with direct pool access. Helpful staff; fabulous spa; well appointed gym; excellent spa staff. Excellent food - fab buffet breakfast each day. We will definitely go back again this year. My only criticism is that the staff at the beach club didn't pro-actively offer me a menu / ask if I wanted food or drinks! But the hardship of having to walk to the bar was more than made up for when the iced teas were delivered to my sun lounger.

Room Tip: Loved the direct pool access room.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Twinpalms Phuket

Address: 106/46 Moo 3, Surin Beach Road, Phuket 83110, Thailand
Phone Number:
Location: Thailand > Phuket > Thalang District
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Thalang District
#5 Spa Hotel in Thalang District
#5 On the Beach Hotel in Thalang District
#6 Luxury Hotel in Thalang District
#7 Family Hotel in Thalang District
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Twinpalms Phuket 5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Twinpalms Phuket Hotel Thalang
Twinpalms Phuket Hotel Cherngtalay
Twinpalms Phuket Cherngtalay
Twinpalms Phuket Thailand

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