I stayed at this resort for 3.5 months with a 20% discount for the first 3 months. To my surprise they took away 10% discount on the final 15 days of my stay in January. When I protested, the office clerk stated not her decision and the owners wife walked away during the conversation with no comment at all. Shocking.... Not surprisingly, earlier when we had switched rooms, we received an harassing phone call from them that their arriving guests were not happy they had to wait for their room. This call came at 10 a.m, 2 hours before check out and 4 hours before check-in.
Considering I had a 800.00 laptop and cash stolen from my room while staying here, you might think they would consider treating their guests somewhat better.
For their savings of 10% approximately 2500 Baht, they will lose my business for life and no referrals.
I stay in Phuket 3 months every year and am a business owner here. Shame on them..
- Official Description (provided by the hotel):
- Peaceful quiet resort near the beautiful Ya Nui Beach in Phuket. ... more less
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- Also Known As:
- Ya Nui Hotel
- Ya Nui Resort Phuket/Rawai