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“Close to Marina” 3 of 5 stars
Review of Phuket Boat Lagoon Resort

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Phuket Boat Lagoon Resort
3.5 of 5 Hotel   |   22/1 Moo 2 Thepkasattri Rd, Rawai, Phuket Town, Phuket 83000, Thailand   |  
Hotel amenities
Ranked #24 of 31 Hotels in Rawai
Singapore, Singapore
Top Contributor
80 reviews 80 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
85 helpful votes 85 helpful votes
“Close to Marina”
3 of 5 stars Reviewed August 25, 2013

We stayed there for a night because we need to be up early and be at the Marina.
We got what we wanted. Well, the room is bigger than average 5 stars room, but it's an old hotel so dont expect anything fancy. Location wise, its perfect to get us on time at the Marina. Breakfast, full of group travelers. Swimming pool, pretty good and big too. Like i said, dont expect anything fancy, but if you need to be at the marina early in the morning, this is perfect hotel to spend a night at.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    5
    35
    29
    9
    8
See reviews for
13
11
6
10
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Thai first
  • Any
English first
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 15, 2013

Stayed here during the off-season, so expectations for rennovations and staffing were low.

Overall it has what you need - beds, a tv, wifi, breakfast.
(though breakfast kinda sucks if you want western food, not asian).

Clean enough, not at all fancy. tiled floors, big bed, new TV. Big rooms.

Staff English levels were low but enough to get by.

Probably not the most convenient location in Phuket, but if the hotel cost is a big issue then this is a good option.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 8, 2013

This hotel experience was not very good, due to extremely low service level (rude staff), low maintenance, extremely bad beds and no good restaurant. Nice pool, but that was probably the only nice thing here.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed April 14, 2013

Beware of this hotel. He rooms are split between the main hotel and then others located nearby hat are above local businesses etc. I stayed here on business and stayed away from the main hotel, about 15 minute walk away from the main building, at night here is very little light to walk by. It was very close to the people I needed to visit and I was aware it was away from the main resort area of the island.

I stayed in the most expensive room available, and it was old, smelly, mouldy, out of date etc.

From what I could establish the rooms in the main hotel are better than than those located a long walk away. They maybe time shares or something similar.

I will not stay here again.

Room Tip: Stay in the main hotel
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 11, 2013

We stayed here from April 06 to April 10, 2013. We joined the tour with Hong Tai Travel in Hong Kong. The room is ok but no free wifi internet connection in room or at the lobby. The hotel is far away from Patong Beach (about 40 min drive). The hotel has a great pool but no life guard on duty. The breakfast is terrible even with the mainland China standard but is free with the stay. A lot of tour group from mainland China stay in the resort because of the cheap price.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 5, 2013

I came here solo as an Interval International "getaway" but suspect this is the room where I'd be if it was a full fledged timeshare exchange. I booked first, then read the reviews and was apprehensive about what I would find here. The check-in staff could have been more informative since I had to ask for internet passcode, taxi card, map of resort, services etc. The room itself is worn and dated, as others have mentioned. Two of the three tables were wobbly and the cabinet tops could have used a good painting. There's a nice cushioned lounger on the balcony overlooking the marina that was pleasant when the sun was setting. Design flaw in the bathroom sink has water sitting around the faucet so that's why the mould builds up there. The "toiletries" were small partially filled bottles of just shampoo and shower gel so bring your own conditioner and soap. Is this an eco friendly choice or just a cheap one? Hmmmmmm.
The internet in my room did not work between 8 a.m and 9 p.m. so had to go to restaurant hotspots.
The pool is tepid at best, probably because it is under full sun all day with only the slightest scent of chlorine so hope I don't catch anything :(((
There is a spa/massage tucked across from the marina that had a wonderful aloe vera after sun treatment, but not connected to the resort so not advertised at all.
There is food service at the pool with cheap lunch specials as well as the restaurant adjoining the pool.
The first night the a/c didn't seem to be very efficient so I called the front desk to ask for a fan, who patched me over to housekeeping. They said I could buy a fan at the store in the morning if I wanted. WHAT????? Next morning I asked to speak to a manager who sent over a large fan which was helpful, since that night the a/c started to blow out hot air.
Would have been nice to have shuttles to Central Festival Mall or Phuket town. Instead it was unmarked, unmetered "taxi" cars whose "set price" varied depending on who you asked.
The setting was very pleasant though, with my room overlooking the very expensive boats. If I had a reason to come back to Phuket, I would not chose here although the rooms overlooking the pool, likely the ones pictured on the site, would probably be nicer.

Room Tip: The beds are rather hard--but that's an Asian standard.
See more room tips
  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern NSW
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 23, 2013

The rooms were clean, spacious and the aircon worked well although the noise was reduced by earplugs. Location for the hotel was not so good. Be aware this is centrally located in a dock yard which means you can constantly hear people grinding, welding, and generally working on boat all round. Sometimes the fumes where off putting especially when swimming in the pool. The pool was nice and clean looking although the blue tiling means the water was like a big warm bath as it soaked up the ample sun. The hotel location is on the opposite side of the island where beaches and entertainment are mostly so that made things a bit challenging.

The food in the restaurant was good on average but the thai was excellent and top quality although pricey by thai standards. I would never buy a steak there after trying once and having to return it to the kitchen twice before cancelling it as it was still raw inside. Stick with the thai... the cooks are brilliant at thai.

Staff were attentive and could mostly understand me although it was a trial to make things happens on the internal telephone as no one seemed to understand on the phone anything i said so i would have to walk down the front desk.

The music in the pool area was at best 80's hits at high volume which was off putting as it broke the ambience of the pool. There is only so many times that Ago Do Do can be played before I am insane. The spa in the pool is a poor example of what a spa is. The seating for the spa was so high it felt like it was low tide and the bubbles just tickled your very lower back. I am sure it was designed for very very short people.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phuket Boat Lagoon Resort

Address: 22/1 Moo 2 Thepkasattri Rd, Rawai, Phuket Town, Phuket 83000, Thailand
Location: Thailand > Phuket > Phuket Town > Rawai
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #24 of 31 Hotels in Rawai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Phuket Boat Lagoon Resort 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Phuket Boat Lagoon Hotel Rawai
Phuket Boat Lagoon Resort Rawai

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