I have just spent 8 days in this resort from 5th April. I gave the hotel this 4 star rating in perspective of hotels in Thailand.
On arrival we were shown to a room by the pool, ground floor which meant you would have to keep your door and drapes drawn, passing guests can just look in otherwise. The back of the room overlooks the road outside. I asked politely if we could move room, it took a very short time to move us up to the next level, still in the same block......same view out back, balcony looking at the pool. ( I cannot remember if my friends booked a deluxe or superior room for us). When I said that I was still not happy with this room because my husband had just had a slight back injury and was struggling with the stairs, I was told to speak to reception in the morning. Sure enough the Manager was very obliging and had allocated us another room on the other side of the pool in the larger, taller block, 4th floor with lift access. Sure this resort is large and there is a bit of walking about to do before you even get to the lift, but it's under cover, cool and easy.....just a few more steps!!!! ( I guess these rooms would be somewhat of a challenge if you take anyone over seventy). Again on that note the front of the hotel is only accessible by steep driveway or steepish steps.
I asked the manager to show me the room before we moved and she did. On seeing the room I was pleasantly surprised by the size and view, just lovely as in the gallery pics on the NET. Huge bath, king size bed ( my husband is 6.4" including bad back) ! Large balcony overlooking the pool with table and chairs with a view out to the islands. The room was very clean and tidy with the usual towels, gels, shampoos and tea/coffee, fridge facilities, plus gowns for after a shower. Flip flops too. The toilet was spotless and had a hand held bidet shower, just so good if you are used to using one as we are.
We used the free Wifi every day without a hitch on our iPads, which came in handy, and as you may know can be very expensive at some hotels. We used it to plan the next day, sights and tours on Google.
Breakfast was included with our package and was very acceptable for Thailand, (if you were staying at Gracelands near Patong, different story.......just wonderful all round ). Plenty of fresh breads, cereals and prepared fruits, yogurts, tea and coffee etc etc. cooked breakfasts were available too as well as the Asian breakfasts.
If you have ever been to Asia before you will understand that the "conceived/ expected" level of services are not always what you think they will be! None the less this hotel was very good. So sometimes the hand towels were missing, another day the pool towels, it's just a relaxed way that these beautiful people have......but it's never a problem to solve as long as you are polite and SMILE, and as I did, practice my pidgin Thai language on them, which always made them smile!
The pool is huge, sparkling, cleaned every day at 5.30am, with plenty of room for all to enjoy all day, plenty of loungers, pool bar and food.
We had several meals from the room service menu at night, they were just great (try the duck with crispy noodles) and so inexpensive, even the bar fridge beer/drink was so cheap. ( we shopped at 711 for snacks and drinks. A long neck Heineken was 75 bhat.......my husband was in heaven).
Rawai is a fishing village as described, where the long tail and speed boats go from, out to the islands, ( another story), so it's very convenient really. Quiet at night and felt safe to walk about down to the restaurants and bars. Our favs were Chocolate and Bentleys Bar, all had spotless toilets and good service. The fish market where you go buy your fish, turn around and ask the restaurant opposite to cook it is a novel experience not to be missed......1 fish is about 200 baht, then the restaurants cook it for a few dollars, yum and so fresh.
Patong and its craziness is a taxi ride away. You can stop and feed the elephants, take pics on the way. No tuk tuks much in Rawai.......why not an air conditioned taxi for 600 baht! The driver will stay and wait for up to five hours or take you from shop to market before returning you back to your hotel.
DO NOT miss out on the Thai massage at SABAI, great value at 300 baht, also KIM'S the newer less personal massage place. We managed one a day together, sometimes a late one after a day in Patong, or on an island.
Overall we found Rawai Beach Palms to be the perfect place to chill out and yes we would go back there again, if that's what we were looking for in a holiday. Value for money......you bet, we only paid $50 Aus for this lovely resort a night including breakfast! Jay
- Official Description (provided by the hotel):
- Each of the 4 rooms at this hotel feature superior amenities. Featured in each room, among other amenities, are bathrobes, microwave, television LCD/plasma screen, free wi-fi. This excellent hotel in Phuket also has airport transfer, safety deposit boxes, room service. The hotel blends expert service with state-of-the-art facilities to provide guests with a memorable stay. ... more less
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- Also Known As:
- Rawai Palm Beach Hotel Rawai
- Rawai Palm Beach Resort Phuket