My wife booked this as our second place to stay on our holiday. We had just had a fantastic few days in another part of Phuket and then we came here, mainly for my wife as she wanted us to have a romantic time in a quiet but special place. Sadly, it wasn't for us dor the following reasons:
First, it is expensive to travel here and go anywhere from here. There is basically nothing particularly interesting around the area and to get to other restaurants and beaches, you have to take a very expensive taxi service. All there is nearby is an ok coffee shop (but at least it had proper food!!), and a minimart shop about 300 yards from the entrance. It felt isolated, but maybe some people like that. I didn't, to be honest, but my wife was ok about it.
The rooms are ok, but so noisy. Our room was near the pool and path and at night on 3 occasions people were having a really loud argument. It is full of yoga people and they appeared to be stressed out at times and having a relationship issue. So, sleep wasn't great. These yoga people ought to chill out and have a cigarette. More on that in a tick.
There is a pool, which is average size and ok. It was nice to swim, but that was all there was to do really. Oh, and some people were swimming with their clothes on! They were Thai (I guess) kids and two ladies and they were eating at the table near the deluxe block and then went into the pool with their clothes on! I was astonished as that is terrible terrible terrible hygiene. Nobody said anything to them too! After I saw this, I was turned off the pool. There is a beach but it is not for swimming. But the sea was calmer here than in the other place we stayed, so sad that the beach is not great to go take a swim in.
The food is strange. My wife showed me the website before we came here and it said there is a famous chef and the menu looked good. When we got here the food was different from the menu and it was like some health place. At this I wanted to leave, but my wife had already paid and we stayed till the end of our time. There were a couple of things we tried that did turn out to be semi tasty, but how can people eat most of this stuff? I was very unhappy that the resort did not let us know in advance that it had changed food and focus.
Next, I smoke. Ok, I am not ashamed about that as I enjoy it, but here I had other people staying there asking me to move and stop smoking. The staff were ok as they gave me an ashtray and let me sit between the beach and pool, but other guests would come up to me and I noticed the looks. Other smokers were having the same problem. In the days I was there, I got spoken to 3 times by other guests! What the @@@@!
In all honesty, I wouldn't like to come here again and I really think the website should tell the truth. It was so disappointing after such a swell first half of our holiday on the other side.
Don't believe what you see on their website!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
It is most unusual to receive comments like this but we thank you for taking time to post your views. While we are disappointed that you did not enjoy your stay, your review does confirm to us that we are heading in the right direction. In fact the heading of your post is perfect. We are not an action-packed, night-spot. There is plenty of opportunity for that in other areas of Phuket, namely Patong. We are a relaxed, laid-back, simple, comfortable, semi up-scale and friendly resort. Of course this is not to everybody’s taste.
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It’s a shame we weren’t informed about the guests who argued at night, if we had been, then perhaps we could have spoken with them.
It is a Thai custom to be modest when swimming, as it is in many cultures. Here we try to embrace the country we live in and our guests typically enjoy that they have the opportunity to meet Thai people in the resort, instead of having little or no interaction with the local culture. As our swimming pool has an excellent filtration system I very much doubt that the hygiene concern you express is an issue at all.
Our menu has evolved and I apologize that we have not updated the website to reflect this. I will contact our webmaster today to do so. Our award winning chef is still in charge of the kitchen, and we are offering a range of dishes including fresh seafood, pastas, and vegetarian dishes. We also have burgers and sandwiches on our menu for those who prefer something a little less healthy.
Regarding smoking, most countries have legislation that restricts smoking in restaurants and many public areas. We choose to let the majority of our guests enjoy a smoke free environment. There is a smoking area, right on the beach which guests are welcome to use. In fact as a smoker myself, I use that area. This is a basic courtesy for those who do not enjoy the smell and the health dangers associated with cigarettes.
Obviously you didn’t have a great time and that’s unfortunate.
We do look forward to continuing to welcome and please guests who are looking for something a little different from the typical mainstream resort experience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.