We had booked two private tours. First one being a private driver to take us around Phuket to the sights and beaches on the island. We did get to see everything that was on our list of "must sees", but our problem with this tour was that our driver/guide spoke no english. So, other than pointing on a map and hoping for the best was all we could do. Also, because of this, we were never told what sights we were about to see or any information along the way. We've hired drivers/car in other countries and have always had an English speaking guide to explain more about the country and what to look for at each viewing point. The van was very nice, drinks on board and timing was great. Communication beforehand setting everything up as well was wonderful, we were just disappointed that we didn't learn more that day. Also, the lunch provided in the price was terrible. Location was nice, but the food served was awful and we were offered no drinks (even for purchase).
The 2nd tour we booked with Easy Day was the Phang Nga Bay tour in a private long tail boat was much much better. Tee, as you'll read lots about here on trip advisor, was excellent. Spoke english very well and was extremely informative of the sights and what we were looking at. He coordinated our day wonderfully, sticking with the allotted times we suggested at each spot and everything. He also took a TON of pictures for us along the way and was happy to do so. Although the lunch provided again was pretty awful (and could tell it was where all the groups were served), walking around the village with Tee was a great experience. So, I give Easy Day Thailand a 4 stars because of the unexpected situation on the 1st tour, but overall I would say it is a good company and you should fee safe when booking with them.
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