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“Private Tours in Phuket” 4 of 5 stars
Review of Easy Day Thailand - Day Tours

Easy Day Thailand - Day Tours
9/368 Moo 6, Kathu | Kathu, Kathu, Phuket, Thailand
+66 80 390 6224
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Ranked #18 of 108 Activities in Kathu
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Owner description: We have made a commitment to our guests and ourselves never to sacrifice Quality and Safety over Price! We are not the Cheapest.. but the Best! Easy Day Thailand has its own staff, vehicles and boats to make sure that valued customers always get the best during private tours in Phuket and rest of Thailand.
New York, New York, United States
Senior Contributor
42 reviews 42 reviews
13 attraction reviews
Reviews in 27 cities Reviews in 27 cities
51 helpful votes 51 helpful votes
“Private Tours in Phuket”
4 of 5 stars Reviewed September 4, 2013

We had booked two private tours. First one being a private driver to take us around Phuket to the sights and beaches on the island. We did get to see everything that was on our list of "must sees", but our problem with this tour was that our driver/guide spoke no english. So, other than pointing on a map and hoping for the best was all we could do. Also, because of this, we were never told what sights we were about to see or any information along the way. We've hired drivers/car in other countries and have always had an English speaking guide to explain more about the country and what to look for at each viewing point. The van was very nice, drinks on board and timing was great. Communication beforehand setting everything up as well was wonderful, we were just disappointed that we didn't learn more that day. Also, the lunch provided in the price was terrible. Location was nice, but the food served was awful and we were offered no drinks (even for purchase).
The 2nd tour we booked with Easy Day was the Phang Nga Bay tour in a private long tail boat was much much better. Tee, as you'll read lots about here on trip advisor, was excellent. Spoke english very well and was extremely informative of the sights and what we were looking at. He coordinated our day wonderfully, sticking with the allotted times we suggested at each spot and everything. He also took a TON of pictures for us along the way and was happy to do so. Although the lunch provided again was pretty awful (and could tell it was where all the groups were served), walking around the village with Tee was a great experience. So, I give Easy Day Thailand a 4 stars because of the unexpected situation on the 1st tour, but overall I would say it is a good company and you should fee safe when booking with them.

Visited August 2013
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malila B, Owner at Easy Day Thailand - Day Tours, responded to this review, September 5, 2013
Dear Tara,

Thank you very much for your support and your feedback that is much appreciated as it is best way to improve our service.

Our Island tours do not include the guide that is on request for an extra charge, following your feedback we will now change how tours prices are showed to make more clear this option. We will do our best to improve drivers language skills but isn't an easy task.

Most important is about the restaurants, because we believe that enjoy a good lunch is part of a good tour. We are on the process to inspect the restaurants we use and we had some issue with the one we use for Phang Nga tour so we are now trying some alternative, sorry that happen to you one of first experience. During next week end we will be personally in Phang Nga to find a solution.

Hope You will back to Phuket as we will offer you a sunset cruise and dinner on our boat to made up the tours meals.

Greetings from Thailand
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111 reviews from our community

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Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Sonora, California
1 review
6 helpful votes 6 helpful votes
“Phuket and Bangkok without worry!”
5 of 5 stars Reviewed July 29, 2013

Hearing about EasyDayThailand was a real blessing from a fellow traveler on their way home. They gave us Francesco's phone number and from there on our vacation was totally stress-free! Francesco met with us and listened to our desires and added suggestions of his own. Together we came up with personalized tours that made our trip so easy. Transports to the airports were arranged and tour guides were awesome. HIs expertise was invaluable. With their time schedules, we avoided the crowds and had such caring service from the guides. Tee, Jim and Wichai were so attentive. Francesco also arranged our tour guide in Bangkok and had transport from the airport to our hotel. Nicky was our guide there, and his knowledge was amazing. We just had an unforgettable time. Thanks for everything. I would highly recommend your services.

Visited July 2013
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malila B, General Manager at Easy Day Thailand - Day Tours, responded to this review, July 30, 2013
Dear Pat,

Once again for you kindness and support, was great to meet you and cook together, promise I'll complete the recipes in English and send to you soon.

We wish you all best and hope to see you again

The Easy Day Team
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SONORA
2 reviews
8 helpful votes 8 helpful votes
“Stress free vacation!”
5 of 5 stars Reviewed July 18, 2013 via mobile

Easy Day Thailand made our trip just that; easy! The private tours were so nice without all the crowds. I was pleased with the low costs and attention to detail. The tour guides really catered to us! I would highly recommend the preferred class on the way to Phi Phi Island. We did and it was worth it!

Visited July 2013
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malila B, General Manager at Easy Day Thailand - Day Tours, responded to this review, July 21, 2013
Dear Charis thank so much for your support and the great review, we have put a lot effort in selecting tours and building our private tours and it is always good to see our valued customer appreciate them

We wish you all best and hope to see you again here in Thailand

The Easy day team
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Singapore, Singapore
Top Contributor
91 reviews 91 reviews
15 attraction reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
“Phuket”
5 of 5 stars Reviewed July 15, 2013

Once again Francesco has provided an excellent service. Being our second visit to Phuket, he has recommended new ways to experience the area. The guides with Easy Day are second to none. Well done.

Visited July 2013
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malila B, General Manager at Easy Day Thailand - Day Tours, responded to this review, July 16, 2013
Once again we have to thank You for your kindness, all the best from all the team and lookforward to seeing you in Phuket
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Trondheim, Norway
Senior Contributor
32 reviews 32 reviews
10 attraction reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Peace of mind and guaranteed best advice on activities and travel”
5 of 5 stars Reviewed July 12, 2013

After reading all the great reviews, I booked all our tours through Francesco. The private tour of Phang Nga was fabulous and Tee was great about being flexible for a large group. It was a relief to be able to arrange all the transports between hotels, and even dental appointments and I can always guarantee to be picked up in a comfortable van. Their drivers were always on time and made me feel safe (I've been in other rides where the drivers drove wildly and rides were very bumpy). The only tour I didn't arrange through Easy Day was the Phi Phi island tour which I arranged at the last minute out of our hotel in Krabi. First, we we picked up in a tuk-tuk, then 10 minutes into the speedboat ride, I understood why Francesco recommended the luxury cruiser option. The speedboat ride out was so bumpy that an elderly woman hurt her back and was in deep pain through the whole trip. All the women were feeling quite sick after the 45 minute ride out which seemed to take a lot longer. Next time, I'll take Francesco's advice and pay the extra for the luxury cruiser. Also, talking to other tourists, it seems that nobody else had been told about the Kapong River tubing which we quite enjoyed. Thanks for helping to make our vacation not only more luxurious, but so much easier.

Visited July 2013
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malila B, General Manager at Easy Day Thailand - Day Tours, responded to this review, July 14, 2013
Dear Cat thank you very much for your great feedback and specially for having compared a different tour without proposal, always difficult to explain our valued customers why we selected more expensive tours.

Quality for us is important and very happy to see you have fully appreciated our services. I"ll pass your feedback to our wonderful team.

We wish all best and look forward to see yo again in Thailand
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