Unfortunately I only stayed at the Sun Hill Hotel for two days as I was just passing through Phuket on my way back from Phi Phi. I can't recommend the hotel enough, based on value, customer service and overall comfort.
I was accommodated in a ground floor, poolside room. The rooms are spacious, very clean and very quiet. The room was equipped with a large flat screen TV, mini bar plus the hotel fill two large bottles of drinking water in the room everyday, free of charge (Nice touch!), air con and plenty of spare towels.
My patio doors opened onto a small terrace, which itself opened right out onto the very private pool area. Being on the lower floor, I was initially worried about noise etc but the hotel is set back from the busy road, I had two undisturbed nights of sleep.
I only had the pleasure of meeting two staff members during my short stay there. I have to commend the lady that checked me in, efficient, extremely informative and very welcoming! I've worked in hotels for 6+ years and this was the best service I've personally experienced! On my day of departure, I woke 10 mins before check out time (partying a little too hard the night before I guess :D), I went straight to the front desk to apologise and to let them know I would be about 20 mins late and didn't mind paying for a late departure, the owner insisted that I should take as long as I like, there was no rush and no charge! Great customer service!
I would recommend this hotel to solo travellers and couples alike. The location is perfect, quiet at night but not too far if you want to venture in and enjoy the nightlife of Patong. I would say about 15/20 mins walk to Bangla or 3/4 mins in a taxi/scooter. I feel the nightly tariff was well underpriced, I would be happy to pay more, the hotel is that good!
Overall, a great value hotel with friendly staff, brilliant rooms and facilities... what more could you ask for?
- Official Description (provided by the hotel):
- Cosy boutique hotel in Patong Beach to affordable rates. Great value and good service, under German management. In quiet location but close to the beach, shopping and entertainment areas. ... more less
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- Also Known As:
- Sun Hill Patong
- Sun Hill Hotel Patong, Phuket