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“GRAND MERCURE PHUKET” 3 of 5 stars
Review of Deevana Plaza Phuket Patong

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Deevana Plaza Phuket Patong
4.0 of 5 Hotel   |   239-14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #51 of 286 Hotels in Patong
Certificate of Excellence
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1,300 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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A TripAdvisor Member
5 of 5 stars Reviewed December 31, 2010

I recomend the hotel for every body , it is good in position ,service ,accomodation
the only thing is bad is too far from the airport ,it took us early morning 1 hour to the air port, and you have to arrange a cab from the night before , other wise the hote taxi it cost bht 1200 if you arrange a cab out side it cost youBHT 600 .

SO MAKE SURE YOU HAVE MORE THAN AN HOUR TO THE AIR PORT DURING THE DAY , AND A HOUR FOR EARLY MORNING
OTHER WISE EVERY THING IS GOOD

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed December 28, 2010

Good clean rooms, location is also good. Service was not great , not if compared to the level of the hotel and the fact that in Thailand is usually good.
They tried to charge me 1800 baht for a guest even if I paid a room for two. These things should be advertised before. I would never go to Mercure Patong as a single anymore.

  • Stayed December 2010, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed December 25, 2010

When checking in at 3pm, one would expect to have the rooms ready but this was not the case and it took almost 30 minutes to get through this process - there was certanly a lack of urgency to attend to guest!
Breakfast was okay and the service staff was inconsistent in providing attention. We had some staff that served us our coffee/tea but yet others who firected us to get it on our own.
Proximity to the beach was a walk of about 5 minutes and this was rather pleasant.
Checking out again had its issues, the staff wanted us to wait 5 minutes for them to check the mini bars before begining the paper work process. This is totaly unacceptable, you just do not tell the guest this especialy after they have assured you that they had not consumed anything from the mini bar.
Apart from these small issues, it was a rather pleasant stay.

  • Stayed December 2010, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed December 23, 2010

the location is nice but not perfect, about 8 mins walking to Patong beach and 15 mins to the bar street. I spent 4 nights in the pool view room. TV is too small, bed is not big enough(queen size), pillow is not so comfortable. But the service was nice, i gave all my coins to the housekeeping lady as tips when i checked-out the hotel.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 22, 2010

This is my 2nd time staying at Mercure Patong and will be choosing this hotel again if I am going back to Phuket. Good location, clean environment and spacious room with balcony and a nice pool view.

Some distance from Jungcelon shopping centre, which I feel is a good thing as there are less crowd and therefore less noise nearby the hotel.

  • Stayed December 2010, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed December 18, 2010

good hotel to stay helpful staf and good service we will like to stay there again.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Deevana Plaza Phuket Patong

Address: 239-14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Spa Hotel in Patong
#24 Luxury Hotel in Patong
#26 Family Hotel in Patong
#27 Romantic Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Deevana Plaza Phuket Patong 4*
Number of rooms: 249
Official Description (provided by the hotel):
Location in central Patong City and only steps away from world-famous Patong beach, shopping center, night market, and Phuket 's bustling nightlife. Deevana Plaza Phuket Patong brings its distinctive style and contemporary lightness to the otherwise down-to-earth in Patong. With 249 tastefully appointed rooms and suites, Orientala Wellness Spa treatments, offbeat dining experience of an original Thai & International Cuisine at the Phuket Cafe in Patong area, astronomical-themed leisure activities and hi-tech meeting & seminar facilities, the Hotel is a highlight in itself - and a must-stay for individuals, couples, families and business travelers on vacation in Phuket. ... more   less 
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Also Known As:
Mercure Patong Phuket Hotel Patong
Accor Patong Phuket
Deevana Plaza Phuket Patong

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