We stayed for two weeks in June 2014 have just arrived home rooms ok but in need of an upgrade pool is very nice restaurant ok nice afternoon tea complimentary for returning guests. Now for the bad we paid $45 for a late check till 6 pm returned to our room at 5.40pm only to find a keys would not work went to reception and they fixed them went back to the room which I might add was very long way from lift only to find that they would not work also back to reception once more by this time I was very hot and getting g worried about missing our flight. Got someone to come with me with another key and guess what it didn't work either he said he would ring housekeeping. Finally our room was open. We had no time for a shower or change just had to run and get a cab to airport. Not happy. We are Accor members and expect better service than this. Will not be returning.