We arrived late no service upon arrive at the drive way 3 staffs were sitting at counter not even want to greet the guests, very bad arrival experience. On eyes contact no smile from overnight reception girl. Even I asked her with some question because she a kind like discriminated but her answer was this is the way I talked to guest ...... Omg she should not work in hospitality industry !!!! Really felt bad . We had stay in real 5 star & no star hotel but the point is we are not feel welcome from your staff at all!!! After check in no one show us where us the lift no even a word of enjoy your stay wt us !!!!