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“First family holiday 3 children” 5 of 5 stars
Review of Deevana Plaza Phuket Patong

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Deevana Plaza Phuket Patong
4.0 of 5 Hotel   |   239-14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Ramada Plaza Phuket Deevana)   |  
Hotel amenities
Ranked #70 of 285 Hotels in Patong
Sydney
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“First family holiday 3 children”
5 of 5 stars Reviewed February 19, 2014 via mobile

We arrived at the mercure phuket deevena after spending 6 days in KL for a two week visit.my wife and I are travelling for the first time overseas with our 14 month baby and our 12 and 13 year old daughters. As this was the first time we had been travelling with 3 children I was concience of the size of the room. We were all very pleased when we went to our room the older girls had their own area separated by a curtain with king single bunks and we had ample room to set up our travelling cot. The rooms were clean and made up well every day. Breakfast was great, (only suggestion is that the hotel works on the way they charge for children as you had to pay cash each morning to get a discount on their charges,just allow it to be charged to your bill to make it easier,as far as being productive it takes time up for the reception when you may have people checking in or out and this could change their experience for the sake of a 150 baht meal.) the location was great not a long walk to the beach and you are right next to the markets(otop). The pool was always clean with plenty of room at the bar and on the chairs even though we spend 95% of our time out and about. We never had problems getting pool towels when we went to the beach and plenty of places to eat and drink around. Just outside the mercure on your left you can also organise easy transfers to the the airport or fr a day trip. We used a guy called mr tou(pronounced as two )who had a van for trips that could take my family of 5 plus my sister and her sons with comfort. The staff are nice and respectful and while we were staying in an apartment on the street didn't have any noise issues. This is our 3rd trip to patong and we have stayed somewhere different every time to make it interesting. I would not worry about booking transfers from the airport through the resort as it is easy to organise when you are there. As I am from Australia I also never exchange my money into baht untill I get to Thailand as the rates are always better with cash and no fees. I normally take $50 and $100 dollar notes, there are plenty of places, just turn up with enough to get to your hotel and for a couple of drinks. Would only need about 3500 - 5000(approx 115-166AUD@30)baht would be heaps I think to get off the plane get a cold drink and get your transfer to patong, obviously adjust based on any further you may travel. It was a great holiday with plenty of room for us.my self my wife and my eldest daughters have travelled far and wide the One thing I didn't allow for when we had our third child was that it would get a lot more difficult to find accomodation when travelling:) still it is all awesome and just need to make a few more allowances but worth any extra effort. Happy travels

Stayed January 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, February 21, 2014
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Executive General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,215 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 18, 2014 via mobile

Mercure Phuket Devana is located at central of Phuket but not by the beach. You can reach the beach by walking around 15 minutes only. The room is spacious with a big bathroom, bathtub and also private balcony. Wifi also available for free and with high speed. If you expect mercure standard, then you really have it here.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, February 21, 2014
Dear Guest,

We thank you very much for sharing your enjoyable staying at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Executive General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
1 review
4 of 5 stars Reviewed February 12, 2014

Very pleasantly surprised by this Hotel after reading reviews! Awesome location an easy walk to everything, great pool, Swim up bar staff were friendly and helpful. Rooms were also really nice.

The front of House staff booked all our tours (Phi Phi Island etc) which made everything a lot easier, they even called ahead to Phi Phi Island to check the weather over there to make sure it was worth our while to go.

We went on to stay another 3 nights at the Holiday Inn Patong and actually enjoyed the Mercure more as it is more suited for couples rather than the families that you get at the Holiday Inn.

As a travel agent I have recommend this property many time already to people visiting Patong!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, February 22, 2014
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Executive General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 2, 2014

We booking a m privilege room over looking the pool the rooms are great everything you want in a room, the bens are a little firm but are good for your back. The swimming pool is a great size and has a swim up bar prices aren't too bad for a hotel anyways. The best thing about the Mercure is the location close enough to the action but still far enough away if you want some peace. The hotel employees bend over backwards to meet your request, I would highly recommend this as a base to the beach and Bangla road as it's only a short walk away.

Stayed January 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, February 6, 2014
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Executive General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 28, 2014

The hotel is very Clean and modern, nice staff and pool area. Breakfast is nice and wide variety. Very experience drinks by the pool, not worth buying alcohol in the hotel. All in all, lovely hotel. Highly recommended as it's quite central :)

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, February 6, 2014
Dear Guest,

It is great to hear that you have a good experiences staying at Mercure Phuket Deevana. Look forward to welcome you back again in the near future.

Yours sincerely,
Veeranat Limprasutr
Executive General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2014

We only stayed there for 1 night. It is very close to the shopping mall and entertainment . It is quiet at night and stay comportable. Small reception with open area. Welcome drinks, friendly staff, swimming pool at the lobby area. We go out after check-in and check-out in early of the next morning for the outlying island tour.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercurePatong, General Manager at Deevana Plaza Phuket Patong, responded to this review, February 22, 2014
Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Veeranat Limprasutr
Executive General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Deevana Plaza Phuket Patong

Address: 239-14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Ramada Plaza Phuket Deevana)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Spa Hotel in Patong
#30 Luxury Hotel in Patong
#37 Family Hotel in Patong
#44 Romantic Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Deevana Plaza Phuket Patong 4*
Number of rooms: 249
Official Description (provided by the hotel):
Location in central Patong City and only steps away from world-famous Patong beach, shopping center, night market, and Phuket 's bustling nightlife. Deevana Plaza Phuket Patong brings its distinctive style and contemporary lightness to the otherwise down-to-earth in Patong. With 249 tastefully appointed rooms and suites, Orientala Wellness Spa treatments, offbeat dining experience of an original Thai & International Cuisine at the Phuket Cafe in Patong area, astronomical-themed leisure activities and hi-tech meeting & seminar facilities, the Hotel is a highlight in itself - and a must-stay for individuals, couples, families and business travelers on vacation in Phuket. ... more   less 
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Also Known As:
Mercure Patong Phuket Hotel Patong
Accor Patong Phuket
Deevana Plaza Phuket Patong

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