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“good value room but poor value breakfast” 3 of 5 stars
Review of Deevana Plaza Phuket Patong

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Deevana Plaza Phuket Patong
4.0 of 5 Hotel   |   239-14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #42 of 289 Hotels in Patong
Certificate of Excellence
Bangkok, Thailand
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“good value room but poor value breakfast”
3 of 5 stars Reviewed April 24, 2011

Made a last minute booking and was pleasantly surprised at the Mercure Patong. The room was nice, well designed and clean. The bed was comfortable too. My rate didn't include breakfast and at Baht 550 the breakfast was very poor, average quality food and not much selection, the traditional cheap Thai type of breakfast buffet, not what was expected of a French hotel chain.

  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,385 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed April 17, 2011

On arrival there was some confusion as to the length of our stay, and they had my name completely wrong on all the paperwork, as we arrived at 11pm Phuket time which was 2.30am for us this was frustrating. Eventually we got that sorted and checked into our room. We had a corner room on the 3rd floor so we did not have a full view of the pool but we did have a lovely view of the "RIVER" from door into our room. The house keeping staff were fantastic. Overall our stay was okay.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
4 of 5 stars Reviewed April 14, 2011

This is a hotel I will always come back to coz the staff are friendly, rooms are clean and the pool is awesome. This is also a family oriented hotel as they have kids rooms, kids pool and even bunk beds for a family suite. This is my 3rd time staying at this hotel and it is only 5 mins walk to the beach. Next to it is Family Mart where you can get water, drinks, snacks etc. Across the road is HRC and it is just 15 mins away from Bangla Street/Jungceylong (shopping mall).

  • Stayed April 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Melbourne, Australia
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed April 14, 2011

I stayed in the Mercure on the advce of a friend. As I was going to be diving each day, there was little point in staying in a more expensive hotel. the Hotel was pleasant enough and the rooms were comfortable and adequate. The staff were present however not as helpful as I experienced in other hotels. Happy hour is a good time to sit and have a few relaxing cocktails by the bar.
The location is quite good, as you can easily walk to the many areas, however is far enough away to be quiet still. There are a few nice places to eat nearby down the side alleys.

  • Stayed March 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tapping, WA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 11, 2011

We have previously stayed in another hotel in Patong but hotel was fully booked however our disappointment turned to joy. This is a great hotel, everyone is friendly and very helpful. There was a little mistake when we checked in (two single beds) but within 5 minutes we were moved, service with a smile. Rooms are good size, neat, tidy and very clean. Only a street or so away from the beach and really close to OTop markets, and a short walk to shopping centre.

Breakfast was fabulous, happy hour in the pool and then in the front bar area was great, we had dinner one evening it was their outdoor BBQ nite, brilliant absolutely brilliant...

Mecure you are now our preferred place to stay and we can't wait to get back.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 10, 2011

Travelled with 3 children 14, 11 & 8. We had a fabulous time. Really can not fault the resort. The staff were lovely, the food was great, the rooms were great, had pool view interconnecting rooms, slept like a log every night, cleaned daily including sheets & towels. Fantastic pool with swim up bar, happy hour at 3 bars every day. Table tennis for the kids in the gym area. Everywhere we stay I always seem to have a gripe about something at the hotel I am not happy with even if staying 5 star. Not this time, I couldn't fault anything.

Room Tip: Pool view
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  • Stayed March 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Deevana Plaza Phuket Patong

Address: 239-14 Raj U Thid 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Business Hotel in Patong
#15 Spa Hotel in Patong
#20 Luxury Hotel in Patong
#21 Romantic Hotel in Patong
#21 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Deevana Plaza Phuket Patong 4*
Number of rooms: 249
Official Description (provided by the hotel):
Location in central Patong City and only steps away from world-famous Patong beach, shopping center, night market, and Phuket 's bustling nightlife. Deevana Plaza Phuket Patong brings its distinctive style and contemporary lightness to the otherwise down-to-earth in Patong. With 249 tastefully appointed rooms and suites, Orientala Wellness Spa treatments, offbeat dining experience of an original Thai & International Cuisine at the Phuket Cafe in Patong area, astronomical-themed leisure activities and hi-tech meeting & seminar facilities, the Hotel is a highlight in itself - and a must-stay for individuals, couples, families and business travelers on vacation in Phuket. ... more   less 
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Also Known As:
Mercure Patong Phuket Hotel Patong
Accor Patong Phuket
Deevana Plaza Phuket Patong

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