The last time I stayed at Patong Resort, I felt it was already quite old. This time around that feeling remains. It seemed like it was stuck in time, with no noticeable improvements that hotels usually get after some decades serving customers. Maybe the repeat clientele like it that way, kind of something familiar year after year.
There is no denying Patong Resort probably has the best location of all the Patong beach hotels. Central, yet set further in enough to be removed from the hubbub of Bang La Road and the surrounding bars. Everything is within walking distance - convenience stores, foot massage, great seafood, and the many, many drinking holes.
Service at the hotel is spotty and mechanical, lacking the sincere, professional warmth of finer establishments. Once the sales executives intervene, it becomes much better, but unfortunately they were not around as often as they could. Our check in at 01.00 hrs. was not smooth. The lone reception person was confused and looked scared.
The rooms are, well, old and dirty. A few cockroaches joined us in the bathroom, the bathtubs were marked and overall the rooms felt musty. The decor was blah. The good thing was the cable TV with plenty of channels to put you to sleep. The breakfast buffet and the restaurant food in general was passable, with some good Phuket dishes on the menu.
A colleague of mine mentioned this could be a great hotel. Unless the owner invests in a major refurbishment, this will not be a reality anytime soon.
- Official Description (provided by the hotel):
- "An Idyllic Family Resort at the heart of Patong"Patong Resort Hotel is a superb resort that occupies one of the best locations in Phuket. Set close to Patong Beach, the resort is ideally situated for an enjoyable island holiday with the whole family. Although the resort is just a few minutes walk from the beach, great shopping opportunities and Patong’s famous nightlife, guests may not even wish to leave the grounds of this fabulous property. The resort’s extensive gardens and numerous high quality facilities and attractions provide fun and excitement for all ages. ... more less
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- Also Known As:
- Patong Hotel Patong
- Patong Resort Phuket