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“Superb !” 5 of 5 stars
Review of BYD Lofts Boutique Hotel & Serviced Apartments

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BYD Lofts Boutique Hotel & Serviced Apartments
4.0 of 5 Hotel   |   5/28 Haad Patong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand   |  
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Ranked #1 of 274 Hotels in Patong
Sydney
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Superb !”
5 of 5 stars Reviewed November 21, 2013

Beautiful modern high end accommodation . Large apartment , immaculate presentation with everything you could want .Great location close to the heart of patong beach but very quiet. Great service. Breakfast and meals very good . Definetly recommend to anyone wanting an alternative to the large scale hotels .

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydl0fts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, December 15, 2013
Dear Richsydney11

Greeting from a sunny day at BYD Lofts Boutique Hotel & Serviced Apartment.
We appreciate your compliments and thank you for a very informative review.

What you mentioned really covers all aspects that our team considers to be the core of how to become successful as the best alternative high end hotel in Patong.

Location, accommodation and service surely are priorities to hotel business, but it is even more important to us that we can go much further beyond these elements.
Details to details, It is the style, the vibe, the luxurious touch to everything that is our properties.

It is so wonderful to hear back from our dear guest. By knowing how you had great time staying with us is such a precious feeling.
We wish you all the best, and looking forward to being at your service again.

Warm regards,

Alex Bressers

BYD lofts
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1,084 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (331)
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pelissane
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 21, 2013

very nice apart hotel and very closed to lot of restaurants , 150 m to patong beach , nice design inside apart , just some minor problems that we have not so much appreciated , taxi booked from hotel double price than normal taxi , apart cleaned the first day at 4 pm , very small swimming pool not very clean and no sun during afternoon , apart attribued to us was not in the same building of the swimming pool and restaurant , the rest was perfect with very good breakfast .

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, November 22, 2013
Dear dubois,



Thank you so much for sharing a lovely comment with us here.

We’re grateful that you kindly praise on our accommodation and services, together with the compliment on our breakfast buffet in the BYD Lofts Bar & Bistro.

For taxi service you mentioned, it is understandable that there’s differences to it.

This is in accordance to our trained chauffeur / concierge who’s able to communicate English very well and the Mercedes Benz transportation.

When compared to local taxi, we believe a minor difference in charge is already reasonable and value for money.

We’re honoured that you’ve had an excellent time and hopefully we will get the opportunity to host you again in the future!

Kind regards,

Alex Bressers

BYD Lofts Boutique Hotel & Serviced apartments .
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Fort St. John, BC
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed November 20, 2013

This is the second time I have stayed at the BYD Lofts in Patong, Phuket. I am very impressed with the level of professionalism and the friendly staff.

The rooms are immaculate and the rooftop pool (while a little small) is set in a beautiful location.

While this hotel is a bit on the pricier end of the spectrum I feel it is worth it. I stayed in the penthouse room with private access to the pool and was more than happy with both the accomodations and the professional staff. If you are looking to splurge a little while in Patong -- this is the hotel for you!

Thanks again for a great stay!

Room Tip: Go all out and get the rooftop penthouse with the private pool access!
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  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, November 22, 2013
Dear Apexster,

Thank you for taking your precious time writing a very positive feedback of your stay at BYD Lofts Hotel & Serviced Apartment.

Our 24 Hours Pool Access rooms have been receiving overwhelming acclaims from our guest. It is nice to know how much you’re satisfied with the privacy and the view from the rooftop pool.

BYD Lofts Boutique Hotel have the most specious rooms 65 - 160 Sqm. that you can find in Patong Beach and for a biggest part of Phuket Island.

We also would like to highlight the part you mentioned of the price as we totally agree with you when it comes to favorable investment.

So far we have supplied ourselves with 5 star professional hotel staffs, crafted guest care program, 400-thread count Egyptian cotton bed linen and also the same with our guests’ bathrobes for example.

Because we firmly believe that with our world-class quality of services and luxurious facilities provided, we offer the very best deal in terms of value for money of your quality stay in Patong.

It was our pride that you have trusted in us once again, to be at your service.

Faithfully to welcome you third and many more times in the near future.

Best regards,

Alex Bressers

BYD Lofts Boutique Hotel & Serviced apartments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Top Contributor
60 reviews 60 reviews
27 hotel reviews
Reviews in 13 cities Reviews in 13 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed November 16, 2013

Not the first time we have stayed at BYD Lofts and most definitely will not be the last.

Rooms spacious, modern, clean and airy whilst at the same time, cannot hear a single noise from outside. Great sized balconies and all fixtures/fittings you would expect from a serviced apartment-type hotel experience.

Staff from front-desk to security are all super-friendly and nothing is ever too much trouble.

Great breakfasts (primarily because they cook to order as opposed to everything pre-cooked), very friendly breakfast/restaurant staff and the restaurant itself has a wide/varied menu.

Having the 'Wine Collection store located on the premises is great and all told, one of the best places we have stayed in Phuket over the past 20 years - and we visit 4-5 times a year and so we do know what's good and what's not!

Room Tip: Rooms number 01 (like 401) or 02 (like 402) on all floors are super-spacious - we have stayed in bot...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, November 19, 2013
Dear AdrianShanghai

It has always been our pleasure to know that, amongst so many world-class hotels in Phuket, we are remarked as one of the best hotel on the island.

We also feel much privileged by receiving such a glorious review from top-class extensive traveler like yourself.

Thank you for kindly taking your time posting the BYD Lofts Boutique Hotel & Serviced Apartment experience.



Understanding how to accomplish the key elements that will provide the “home away from home” experience to our valued guests is the core that put us to the top spot.

24/7 Full efforts are put on our people and facilities, which reflect on our 5 stars quality staff service, and carefully chosen location that ascertains your peaceful stay and our modern and air flow design of in-house properties such as spacious terrace with outdoor furniture as you mentioned.

The Wine Connection outlet together with BYD Bar & Bistro’ food and beverage creative choices, is also part of our action to fulfil your lavish time at BYD Lofts, and so to live up to the name of our flamboyant Patong – The ”entertainment capital” of beautiful Phuket Island.

It has truly been our honour to be at your service and looking forward to having your company many times to come in the future.


Best regards,

Alex Bressers

BYD Lofts Boutique Hotel and serviced apartments.
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argyll, scotland
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed November 15, 2013

We enjoyed the welcome of a flower garland and complimentary drink as we booked into BYD Lofts. The Pool Access suite was fantastic - top quality fittings and appliances! Well worth paying the extra for this apartment as it was stunning and we could use the pool 24 hours a day!
Located in a quiet area but not too far away from the buzz of Patong Beach. Laundry just across the road and lots to see and do around about. Breakfasts were lovely with a wide selection. Cannot praise the staff enough as they certainly went above the call of duty to assist and ensure guests have a great stay. Would recommend these beautiful apartments to anyone looking to stay in a quality place but also away from the noise of the main drag.

We ate in Number 6 which is just off Banga Street - highly recommended and very reasonably priced!

Room Tip: Worth paying extra for pool access suite as it is stunning.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, November 19, 2013
Dear argylllassie


Greeting from a warm sunny day at Patong beach, Phuket!


We’re more than happy to hear that you’re pleasant with our pretty garland and welcome drinks as the pre-step to the luscious stay at BYD Lofts Boutique Hotel & Serviced Apartment.

Our rooms are equipped with commodious balcony with outdoor furniture, inside with fitted European kitchen style and world-class appliances plus with the walk in shower and luxurious bathroom amenities. All to deliver our valued guests the greatest stay.

The pool access rooms on our lofts building are always the popular choice for guests who would like to celebrate the private memorable moment. The access to the pool for this room type is 24 Hrs.

We surly await your return with anticipation and sincerely thank you so much for sharing your thoughts and photos of us here on Trip Advisor.

Kind regards,

Alex Bressers

BYD Lofts Boutique Hotel & Serviced Apartments.
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 14, 2013

I am convinced that this is where I will stay every time I go to Phuket. While the service was great and the room clean and well equipped, what makes Byd Lofts perfect is the location. It is minutes away from Patong beach, close enough for you to feel the pulse of Patong, but manages to keep you away from the hectic, crowded, noisy Patong as you sip your morning coffee at the breakfast table. It is absolutely the ideal place to stay in Patong.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, November 16, 2013
Dear Neetimiss

Your valuable comment is very encouraging, thank you so much for your very kind words about our BYD Lofts Boutique Hotel.

We agreed with you that it is important for hotels to provide their own guests with the best rest as a basic rule.

So it is very nice to know that you were satisfied with our peaceful location, yet so close to action.

Sun, Sea, Beach and BYD Lofts are waiting for your visit again in the near future!

We are thrilled to hear that your future stay's will be at our place !

Kindest regards,

Alex Bressers

BYD Lofts Boutique Hotel & Serviced Apartments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2013

We stayed at BYD Lofts for 7 nights in a pool access suite from 29/10/13. The accommodation, location and staff were great. A special thanks to the staff who provided unbelievably good service when we had a couple of minor problems. This included the air conditioning not working - they had an air conditioning mechanic there in about 10 minutes who fixed the problem. Try getting that level of service in Australia.

We found the pool to be great for us - swimming and sunbaking. We would normally use the pool in the morning then go to the beach in the afternoon. The beach was about a five minute stroll away.

The food was fresh and very reasonable. As a couple, we had four meals each in the room during our stay. This included three dinners and one lunch. Upon checking out, the total food bill was the equivalent of $100 Australian. This was remarkable value.

BYD lofts is also very close to a number of restaurants. We very much enjoyed the second restaurant just around the corner, called Linda Seafood (I think). This is only open for dinner as the site operates as a Carpark during the day. Try the tiger prawns - we were delighted. We had a four course meal for two for $28 Australian. And it was the best seafood I have ever had.

One minor issue we had was with the internet at BYD lofts. It dropped out from time to time. Not a big deal just inconvenient. Generally it came back on within about an hour.

I would recommend BYD lofts to couples who are looking for a clean, quality apartment staffed by friendly and happy staff. We particularly found one of the staff, I think the Assistant Manager, to be outstanding. Always smiling and forthcoming with advice and assistance. Overall a great hotel and we will definitely be back.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, November 16, 2013
Dear Francis,

Thank you so much for sharing a fair review of your stay with us.

We were more than happy to be at your service and are proud to have enjoyed your company.

We apologise for any inconvenience that may occur and thank you for your understanding since, just like in life, there is once in a while uncontrollable incident happens. The best thing we do is to provide the best people and the best equipment ready all the time.

It is wonderful to know that you recommend us for people who would like to find the world -class quality place to stay in Patong and be treated as royalty in your home away from home.

We wish you both happiness and enjoyment, definitely looking forward to welcoming you back on your next visit to Patong.

Best regards,

Alex Bressers
BYD Lofts Boutique Hotel & Serviced Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BYD Lofts Boutique Hotel & Serviced Apartments

Address: 5/28 Haad Patong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Patong
#1 On the Beach Hotel in Patong
#1 Business Hotel in Patong
#1 Family Hotel in Patong
#1 Luxury Hotel in Patong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BYD Lofts Boutique Hotel & Serviced Apartments 4*
Number of rooms: 46
Official Description (provided by the hotel):
150m to the Famous Patong Beach, Just imagine the ideal lifestyle in the heart of Patong, A convenient place where you can discover a new sense of freedom. BYD Lofts & BYD Suites provide the ultimate hip & chic environment, with luxury hotel serviced apartments from 50 sqm to 160 sqm to fulfill your dreams, creating a bright new trend for your holiday. Both are centrally located in a peaceful oasis close to, yet secluded from, the tourist hub of exciting Patong, the ‘entertainment capital’ of beautiful Phuket Island.From the moment you step in any of our properties, you feel the difference. It has an energy that's so distinctly powerful, so uniquely rich, cool and chic, it makes you feel sophisticated....and this is how your holiday should start! Our guests may best be characterized as sophisticated, smart and highly individualistic. Staying at any of the BYD Apartments properties is about making a statement, and differentiating oneself.On the ground floor of BYD Lofts is the 24hrs reception, plus our Bar/Bistro restaurant, which has an international menu, and serves breakfast, lunch and dinner. Our bar is open daily until late and has an exciting selection cocktails, beers and wines.Also on the ground floor is Asia’s popular Wine Connection shop, which provides a vast array of wines, beers, cheeses, cold cut meats & fresh breads from all over the world. The rooftop features a delightful swimming pool of a unique style. ... more   less 
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Also Known As:
Byd Lofts Patong
Byd Lofts Hotel Patong
BYD Lofts Boutique Hotel & Serviced Apartments Patong, Phuket

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