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“What an experience!” 5 of 5 stars
Review of BYD Lofts Boutique Hotel & Serviced Apartments

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BYD Lofts Boutique Hotel & Serviced Apartments
4.0 of 5 Hotel   |   5/28 Haad Patong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand   |  
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Special Offer
BOOK 4 NIGHT-20% DISCOUNT
Ranked #1 of 273 Hotels in Patong
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
“What an experience!”
5 of 5 stars Reviewed February 13, 2013

This hotel is 5 star all the way, with customer service that is an example for others to strive for!

I have stayed in Patong before and highly recommend BYD Lofts to all those looking a for hotel there, I now won’t go anywhere else. I was greeted upon arrival in Patong by their driver who showed us to their Mercedes Benz where chilled towels and water awaited us. The fantastic driver then introduced us to Phuket on the trip to the hotel. What a nice touch

We were greeted by the doormen and reception staff in the most professional and friendly manner and promptly shown to our suite, which we lucky enough to have upgraded!
The suite itself was beautifully appointed, with the linens & facilities etc, all 5 star which we loved. The hotel itself is ideally situated in a quiet street, within minutes of the beach, bars, restaurants and shopping area.

We had room service on several occasions and the food choice, taste, freshness and service was impeccable. The on-site restaurant is also very nice and is good value for money, as is their wine bar.

I really can't say enough - from providing directions to local attractions/restaurants - to keeping extra luggage for us while we travelled to other areas of Thailand, even finding our things waiting for us in our suite when we returned to our "home away from home" .

There is also a beautiful pool which we wish we had more time to enjoy. I will definitely stay with BYD Lofts on our next trip to Phuket and will recommend it to anyone!

We can’t wait to get back there, thank you!
Leo & Carol

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, February 14, 2013
Dear Leo,

Thank you very much for your generous compliments. I am pleased that you enjoyed your stay with us and I will share your comments with my team, especially with our BYD Lofts Bar & Bistro team.

We were more than happy to be at your service and are proud to have enjoyed your company.
Your great comments will help us to fulfill our goal of meeting the highest expectations of our guests, that's why we all like to go this few miles further !


I also would like to thank you very much for recommending us to anyone !

We very much hope we have the opportunity to be at your service again in the near future.

With kind regards,

Alex Bressers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,060 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (324)
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English first
mangalore
Top Contributor
83 reviews 83 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 13, 2013

This is the second time we are staying in this hotel I had already reviewed about this hotel with the title as “NOT WORTH THE HYPE!”
But this time around my title is ‘is WORTH THE HYPE!” the reason is this time all the negatives I had mentioned in my earlier review had been addressed!

Ok now with my review of my stay this time around....

We had complimentary pick up from airport,
on arriving were served with ice cold orange juice which was refreshing and the Check in was smooth and efficient.
We had booked 2 bedroom penthouse suites which is huge with fully equipped kitchen, a living area outside balcony with lounge chairs , free Wi Fi and safe.
The breakfast was basic;
service of all the staff was exceptional!
The location of this hotel is perfect middle of all the madness patong has to offer but still have a calm sense of seclusion .
Will I be back? Sure!!!!

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, February 14, 2013
Dear Vindav,

I would like to thank you hereby for your valuable time to write your second review about our BYD Lofts, and we are very pleased that you choose to stay at our BYD Lofts once more.

I'm thrilled with your second review as this time we could fully turn-around your previous review, and we are very satisfied that you have given us another change to prove were we and all our staff committed themselves for !

We were more than happy to be at your service and are proud to have enjoyed your company again.

Most of all we are very thankful to read that you will have no doubt to come back to us again, and we are looking forward to see you again in the near future !

With kind regards,

Alex Bressers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denmark
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 12, 2013

It is a perfekt place for a nice holliday. Wonderfull big rooms, perfekt clean and with fruit and flowers when you arrive: you really fell wellcome! also because of the nice staff - always smiling and helpfull. Fantastic place!!
We were there in November 12 and look foreward to come back now in februar/marts.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, February 14, 2013
Dear JEH,

Thank you for taking the time to share your kind thoughts and giving us your great compliments about our BYD Lofts !

It pleases me greatly to hear that you had such a great experience with us. I will certainly share your kind words with my team,.

we are looking forward to see you again on your next trip

With Kind regards

Alex Bressers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australind, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 8, 2013

This Boutique Hotel & serviced Apartments was our choice for the second time on our trip to Phuket. It's spacious and very beautiful. It has the most amazing Restaurant attached to it with the most wonderful staff. Talking about staff, you are greeted with the best welcome and they are warming and lovely people. Yes I totally recommend this place to stay and I will return again on my next trip.....Below is the picture of the Hotel and Restaurant below.
Brian and Elise Chilcott

Room Tip: There is a wonderful room on the top floor that is bigger than the other's, and this room and on...
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydl0fts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, February 15, 2013
Dear Elisec22,

Thank you very much your valuable time to write your wonderful review about our BYD lofts and for your generous compliments on your second stay with us !

We were more than happy to be at your service and are proud to have enjoyed your company.
I am pleased to share your comments with our team.

Thank you for recommending us to all

We look forward to seeing you on your next trip again !!

With kind regards,

Alex Bressers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2013

The quality of this property is high. The room / apartment was very comfortable and relaxing. Bed and lounge comfy, kitchen quite practical for snack making. The breakfast food range was a little small and could use a bit of improvement but the breakfast area is really pleasant to sit in. Staff were friendly and helpful. Patong itself is a little bit of a party zone for western mid-life crisis train wreck males and bogans - so this hotel is recommended to those who would prefer to see Patong but be in a more civilised spot a little further away from that type of carry on. I would recommend BYD to others.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, February 9, 2013
Dear B_C

Thank you for taking your valuable time to write your kind review on Tripadvisor about our BYD Lofts Hotel.

We were more than happy to be at your service and are proud to have enjoyed your company.

It's wonderful to read that you found our BYD Lofts is a high quality property and that you have enjoined your stay with us in our very comfortable rooms.

Once again this is probably the reason why more guest looking these days for more comfort on their holidays which we provide by our serviced apartments instead of a normal hotel room and
where you get all the service and facilities of a hotel.

I'm pleased to share your commends about our staff with them.

Thank you so much for recommending our hotel to everyone !

With kind regards

Alex Bressers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 8, 2013

The apt I stayed in was very modern and spacious clean,the staff was very knowledge and nice
everybody spoke English, The restaurant highly recommended, Its gets very hot in Thailand i
enjoyed the soaker shower head in apt, Very large balcony nice swimming pool and great
waffles and crepes. I really enjoyed using the BYD courtesy car Mercedes YES!!!

Room Tip: If you get rooms on top of restaurant swimming pool on same floor
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, February 9, 2013
Dear Bola,

Thank you for choosing to stay at the BYD Lofts Boutique Hotel & Serviced Apartments. We were more than happy to be at your service and are proud to have enjoyed your company.

This is probably one of the biggest compliments we ever had " Miami in Thailand" as I'm a very big fan from the Miami Hotels.

Thank you for the compliment to our staff and I'm very pleased to share your great comments about them with all of them, that's why we all like to go that few miles further for our guests

I'm happy to read that you highly recommend our restaurant .

We really looking forward to serve you again in the near future.

With kind regards,

Alex Bressers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 6, 2013

We stayed there for approx. a week Very nice spaciuos living room with kitchen, large bed room and a huge balcony.TV in every room, stereo, air con, Pool on the roof. Excellent restaurant with a nice staff. Walking distance to the beach. BYD Lofts has apartments for two person (one bedroom) and for four persons (two bedrooms). It is better to book an apartment when you get there, expensive if you book on the Internet.

Room Tip: Apartment on the upper floor next to the pool.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bydlofts, Manager at BYD Lofts Boutique Hotel & Serviced Apartments, responded to this review, February 7, 2013
Dear Jan,

I would like to thank you hereby for valuable time to write your kind review about our BYD lofts,

I'm very pleased to read your great comments about our facilities and futures in our apartments / rooms and I'm please that you liked our location.

You always can do a deal on our last minute promotions, walk in or advance booking online, but as we are running most of the time a full house there is always
a risk that we are fully booked, or not have the room available which you would prefer and if you want to be sure to have your room I will always would suggest
to book in advance. We have special Early Bird deals - 20 %, when you book at least 30 days in advance ( minimum stay 5 nights ) and you get a free airport transfer
by our brand new Mercedes Benz CLS Class, when you book minimum 5 nights, and with our online last minute deals mostly you have a discount of 10 %, if there is availability.

We really look forward to serve you again in the near future.

With kind regards,

Alex Bressers.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BYD Lofts Boutique Hotel & Serviced Apartments

Address: 5/28 Haad Patong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Phone Number:
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Patong
#1 Business Hotel in Patong
#1 Romantic Hotel in Patong
#1 On the Beach Hotel in Patong
#1 Family Hotel in Patong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BYD Lofts Boutique Hotel & Serviced Apartments 4*
Official Description (provided by the hotel):
150m to the Famous Patong Beach, Just imagine the ideal lifestyle in the heart of Patong, A convenient place where you can discover a new sense of freedom. BYD Lofts & BYD Suites provide the ultimate hip & chic environment, with luxury hotel serviced apartments from 50 sqm to 160 sqm to fulfill your dreams, creating a bright new trend for your holiday. Both are centrally located in a peaceful oasis close to, yet secluded from, the tourist hub of exciting Patong, the ‘entertainment capital’ of beautiful Phuket Island.From the moment you step in any of our properties, you feel the difference. It has an energy that's so distinctly powerful, so uniquely rich, cool and chic, it makes you feel sophisticated....and this is how your holiday should start! Our guests may best be characterized as sophisticated, smart and highly individualistic. Staying at any of the BYD Apartments properties is about making a statement, and differentiating oneself.On the ground floor of BYD Lofts is the 24hrs reception, plus our Bar/Bistro restaurant, which has an international menu, and serves breakfast, lunch and dinner. Our bar is open daily until late and has an exciting selection cocktails, beers and wines.Also on the ground floor is Asia’s popular Wine Connection shop, which provides a vast array of wines, beers, cheeses, cold cut meats & fresh breads from all over the world. The rooftop features a delightful swimming pool of a unique style. ... more   less 
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Also Known As:
Byd Lofts Patong
Byd Lofts Hotel Patong
BYD Lofts Boutique Hotel & Serviced Apartments Patong, Phuket

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