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“patong beach resort” 4 of 5 stars
Review of Inn Patong Beach Hotel Phuket

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Inn Patong Beach Hotel Phuket
3.0 of 5 Resort   |   207/21-25, 207/29-31 Rat-u-thid Road | Patong Beach, Amphure Kathu, Patong, Kathu, Phuket 83150, Thailand (Formerly Patong Beach Lodge Phuket)   |  
Hotel amenities
Ranked #196 of 261 hotels in Patong
New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“patong beach resort”
4 of 5 stars Reviewed April 29, 2013

we stayed at patong beach resort from 26 april 2013 to 29 april 2013 .the tour was booked by D pauls Delhi. The staff was very hepful , specialy the Manager Mr Jesada,despie having staff shortage ,he tried to help inany way he could. The hotel needs to improve on thier AC (Window type) which was not upto the mark by way of less cooling.The location is in centre of patong area and one could get anything round the clock including indian food.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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249 people have reviewed this hotel

Traveler rating
    20
    112
    63
    27
    27
See reviews for
14
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26
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 27, 2013

Its ok for the single man traveller.
Thats all. I wouldnt be expecting much from the photos. I would like to pay $20 off season and $50 for peak for something like this. Whether or not the prices will stay around this im not sure but anyway. it was ok. Nothing was stolen and it was sort of close to things. But then again its not in the right directing. Its about 10 mins walk to bangla road. Which is acceptable.

  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong M, Manager at Inn Patong Beach Hotel Phuket, responded to this review, April 30, 2013
Dear Guest

Sawasdee Krab!

Greetings from Patong Beach Lodge,

It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your detailed valuable feedback. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience. Thank you for complementing our services, your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team and we try to give our guest the best service and value for money.


Warm Regards,

Management
Patong Beach lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed April 21, 2013 via mobile

Although the hotel doesn't meet my expectation but I wasn't completely disappointed. I was impressed by the staff's warm and friendly attitude particularly Mr Ralph Marvin Arroyo Guab who was very helpful and answered to all my inquires. He ensured that he booked the taxi I requested to send me to airport since he's having a day off the next day. A very professional person.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong M, Manager at Inn Patong Beach Hotel Phuket, responded to this review, April 30, 2013
Dear Guest,


Sawasdee Krab!

Greetings from Patong Beach Lodge,

It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your detailed valuable feedback. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience. Thank you for complementing our services, your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team and we try to give our guest the best service and value for money.


Warm Regards,

Management
Patong Beach lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 26, 2013

Don't be deceived by what you see online, because its nothing like what they show you. The rooms are appalling, old & rugged. The same can be said for the bed linen with blood stains on them. The breakfast they offer is nothing special either. The nicest thing about this hotel is probably their swimming pool. I won't be going back here, I feel as though I was ripped off paying 2700 baht for a room per night using agoda as well!

  • Stayed March 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong M, Manager at Inn Patong Beach Hotel Phuket, responded to this review, April 5, 2013
Dear Guest,

Thank you very much for sharing your comments about your stay with us and my sincere apologies about the inconvenience caused to you.We regret once again that we were unable to deliver to your expectations.

Regarding about the room rate please allow me to explain that for online booking from March the special promotion room rate from agoda it's not over then 1,200 baht per night with also include the breakfast.

We regret that we could not meet your expectations however it is our constant endeavor to better our product and services with every passing year.

Warm Regards,
Management,
Patong Beach Lodge.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
1 review
4 of 5 stars Reviewed March 23, 2013

At the first when we make the reservation we’re not expects much about the hotel. Because of the room price its low when we check in the internet. The picture in the website it’s quite different from real. The hotel its look deteriorates. In room TV and air con too.
The hotel was in the good location in the patong night life style and near to the beach. It’s convenient just by walk. Another good thing was staff and manager done they good job when we need for the any assistant. otherwise nothing special.

Room Tip: Avoid of the room at the construction side in next door..
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong M, Manager at Inn Patong Beach Hotel Phuket, responded to this review, April 1, 2013
Dear Guest,

Sawasdee Krab!

Greetings from Patong Beach Lodge,

It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your detailed valuable feedback. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience. Thank you for complementing our services, your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team and we try to give our guest the best service and value for money.

Kindly accept our apologies for the inconvenience caused to you during your stay with us. We have taken corrective action to most of your observations. We have made a note of your feedback regarding the Housekeeping and Engineering would like to assure you that we have shared the same with the team.

My staff and I are happy to hear your compliment about them.
However, Your feedback is vital in our strive to continuously improve the guest experience
however we would be happy to have you as our guest again and serve you better.

Warm Regards,

Management
Patong Beach lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
china
1 review
4 of 5 stars Reviewed March 21, 2013

It’s located in the good area near to the beach and the shopping mall just a little bit by walk.
The room was in old style type. The aircon it looks like nearly crumble. But it’s still cold.
The staff was nice. At we are check in we got the room with no window. The manager
helping to change the room for us. And there also the pool available. Wi-fi internet
not available in the room only in the lobby area. If you want to save you budget this
is a good choice.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong M, Manager at Inn Patong Beach Hotel Phuket, responded to this review, April 1, 2013
Dear Guest,

Sawasdee Krab!

Greetings from Patong Beach Lodge,

It was indeed a pleasure to have you stay with us. Thank you for sparing the time to give us your detailed valuable feedback. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience. Thank you for complementing our services, your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team and we try to give our guest the best service and value for money.

We thank you for sharing your feedback with all and we look forward to welcoming you back to our hotel!!

Warm Regards,

Management
Patong Beach lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 13, 2013

It was a little noisier than I thought and I wasnt that fussed on the room. My air conditioner was noisy, the lock on the door was broken and terrible pillows but for the price can we really complain. Its just a bed to sleep in at the end of the day. The pool looked awesome. Only wifi in the lobby.

  • Stayed March 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patong M, Manager at Inn Patong Beach Hotel Phuket, responded to this review, March 25, 2013
Dear Guest,

Greetings from Patong Beach Lodge,

We thank you for sparing the time to share your valuable feedback.
We would however like to sincerely apologize for the inconvenience caused to you at various levels of service. And the construction on the next door that it's out of control.

Your words of appreciation have been shared with our team. We thank you for sharing your feedback with all and we look forward to welcoming you back to our hotel!!

Warm Regards,

Management
Patong Beach lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Inn Patong Beach Hotel Phuket

Address: 207/21-25, 207/29-31 Rat-u-thid Road | Patong Beach, Amphure Kathu, Patong, Kathu, Phuket 83150, Thailand (Formerly Patong Beach Lodge Phuket)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#38 Top resorts Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Inn Patong Beach Hotel Phuket 3*
Official Description (provided by the hotel):
Located in Patong, Phuket's main tourist centre, Patong Beach Lodge is a short stroll from the beach and the shopping and entertainment district. Reached by a 40 minute drive from the airport, Patong is on Phuket's West Coast with a beautiful white-sand beach and picturesque bay. Patong has something for everyone with excellent shopping, many restaurants and endless entertainment options. ... more   less 
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Also Known As:
Patong Beach Lodge Phuket Hotel Patong
Patong Beach Hotel Phuket
Patong Beach Resort Phuket
Inn Patong Beach Hotel Phuket

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