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“Big disappointment - BEWARE” 1 of 5 stars
Review of Hilltop Hotel

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Hilltop Hotel
24 Hasip Pee Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand   |  
Hotel amenities
Ranked #163 of 278 Hotels in Patong
4.0 of 5 stars 20 Reviews
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
“Big disappointment - BEWARE”
1 of 5 stars Reviewed October 31, 2013

No free shuttle they will book you with their taxi at 300B down to town, Free on website!

Small water bottle in room charged at 60B!!! and they will not replace the standard issue of 2 refillable bottles so you have to use the plastic sealed type and then get ripped off.

Always the same danish guys sitting around drinking beer - the owner from 9.30am. Imagine having your breakfast with his constant hacking cough in the back ground.
This is really bad scene and in the same area if you want something to eat.

No atmosphere and hardly any guests when Patong was in full swing already in October.

A website can look like anything you want but the reality in this case is very a poor reflection. After three days I found somewhere much better and was 250B cheaper.

Do not let them try to ask you for payment up front!!! I paid for 3 days out of an 11 day booking otherwise would have left after the first night.

Room Tip: Find another hotel
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  • Stayed October 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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20 reviews from our community

Traveler rating
    7
    9
    3
    0
    1
See reviews for
1
6
6
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Danish first
  • English first
  • French first
  • Swedish first
  • Any
English first
Union, Washington
1 review
5 of 5 stars Reviewed August 2, 2013

Staff are all friendly,pretty, nice,Helpful, + sense of humor.
Room are great + sitting area, nice bathroom, Air Conditioner and Free Wi-Fi, internet connection in the room and computer at the bar to use if you don't have a laptop.
room service, massage in room. I absolutely loved it.

Room Tip: "Rooms on the Second floor are quieter"
See more room tips
  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayrshire Scotland
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 9, 2013 via mobile

My Husband and I stayed at the Hilltop Hotel for 3 nights in a superior room. We found the hotel really good value, clean and great location.

Bangla Rd is good but staying right in it may be too much. The hotel provide free taxis down, for June this was between 10am and 7pm (not sure if it changes in high season) the cost of tuk tuk to get back up is 300 baht.

The food at the hotel was good quality and both food and drink were very reasonably priced.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed April 8, 2013 via mobile

This hotel we stayed in for 3 nights and it done the job. All the staff are friendly and the views are stunning. The only downside the amount of danish men constantly drunk around the reception makes it difficult to relax near the pool. Apart from that the hotel rooms were clean comfy and very tidy. We will return if we are ever to go back to phuket patong. Thanks for welcoming us and lovely tasty food!!!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 12, 2013

Hi, I stayed at Hilltop Hotel already a few times. The sea view from the hotel is fantastic, food is great, staff is very nice and I really like the location since it's quiet but still close to the beach and everything else (probably takes 5-10min by motor bike to go down to Patong beach).
Since I stayed here already a few times over the past years I have to say that the rooms (and bathrooms) are not as clean anymore as they used to be. Furniture in the room is really old and run down, bathrooms definitely need some renovation.

Overall I think its (still) good value for money but hotel management definitely need to do some renovation work especially in the bathrooms.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 12 cities Reviews in 12 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed January 23, 2013

Stayed here from 9-17th January in a double standard room, room was clean and tidy , pool is nice with one of the best views you will get while swimming.Staff helpful although a bit confused with English sometimes. Only problem was power outs in the room had to get fixed every second day.They have a courtesy van to to take you down the hill to patong centre when needed. Use this or hire a scooter the hill is a killer to walk.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germany
1 review
4 of 5 stars Reviewed December 30, 2012

Nice little, personal place away from the hustle and bustle of Patong (but close enough if you really want to go there). Amazing views, lovely 24hrs open pool and friendly staff which will take you into town. Would definitley stay again (if it wouldn`t be in Patong). The only downside, the room smelled a little bit of stale smoke but the stunning views from the balcony made you forget within seconds.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilltop Hotel

Address: 24 Hasip Pee Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #163 of 278 Hotels in Patong
Number of rooms: 25
Official Description (provided by the hotel):
Welcome to Hilltop Hotel, PatongIf you are going to spoil yourself and have the best view over Patong and the Andaman Sea, you should try staying in one of our luxury rooms with 24/7 room service.Even on the hottest days the fresh breeze from the ocean and the mountain makes it an excellent place to relax by the pool.The Hotel is located minutes from downtown Patong, where you have easy access to all the famous and exciting nightlife, markets, shopping districts and beach. Our complimentary transfer to Patong means easy and convenient access to all of Patong.The Hotel is under Danish management, who is always available with a wide range of advice and services which will make your stay unforgettable. The hotel is also known for our restaurant with a well assorted menu card. The keyword is quality no matter if we talk Danish, International or Thai dishes and all are homemade.We are looking forward to giving you an unforgettable stay here at Phuket. ... more   less 
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Also Known As:
Hilltop Hotel Patong, Phuket

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