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“Love the place - rebooked in 1 month” 5 of 5 stars
Review of Centara Blue Marine Resort and Spa Phuket

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Centara Blue Marine Resort and Spa Phuket
4.0 of 5 Resort   |   290/1 Prabaramee Road, Patong | Kathu, Phuket, Patong, Kathu, Phuket 83150, Thailand (Formerly The Blue Marine Resort & Spa, Managed by Centara)   |  
Hotel amenities
Ranked #164 of 278 Hotels in Patong
Yangon (Rangoon), Myanmar
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Love the place - rebooked in 1 month”
5 of 5 stars Reviewed November 9, 2013

I focused on the Blue Marine since it isn't right in downtown and it is on a hill. I read all reviews and people complained of steps but there is also a very quick transport system of trucks. Frankly, I liked the excersize of the stairs during my holiday and you pass buy the different pools and restaurants... its fun. The view of the ocean is fantastic and the "resort" feel is there. The staff are very friendly and helpful and kind. The design is rugged and well layed out with breathtaking views at the different levels. You should of course pay the small additional amount for the sea view room. The food is good, the service is good and the price is right. One of the best assessments of a hotel is not just what they get right, but how quickly they respond if you need something or if there is a problem. The blue marine hits both on target in my opinion. I rented a cycle from them at a very reasonable price and could drive around the whole island. I could then see the wild night life, but still return to my resort and often would not leave it for a few days. There is just a jovial, easy going attitude at this hotel and if it is a vacation you want, this is the place to have it. I went there in October and I extended another five days and now will return for new-years. Just really enjoyed the hotel, staff and layout.

Room Tip: Ask for an ocean view - worth the extra. Also, if you rent a scooter - do it from the hotel - safe a...
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naphatwong N, Owner at Centara Blue Marine Resort and Spa Phuket, responded to this review, November 10, 2013
Thank you for staying with us during your holiday. We are very pleased to know your high level of satisfaction of our resort location, facilities and services.

Hope to welcome you to our resort again soon.

Kind regards,
Naphatwong N. / General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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375 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Kolkata (Calcutta), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2013

1st things 1st.. Warm welcome at the reception.. Staff is good.. Spacious rooms with view of the sea from the balcony.. Overall a nice property.. The restaurant tho could have had a better spread but we managed well by speaking to the chef & explaining what we need..
The buffet breakfast is average & nothing great except the breathtaking view of the open terrace. One can spend the entire day sitting on the terrace pool.
Surely the distance from the action area i.e. Bangla Road or the main patong beach is a concern as one has to be dependent on local conveyance or complimentary hotel pickup...
Have to mention the relaxation room provided by the hotel in case u have a late evening flight & do not want to pay extra for extending the rooms. Nice option...

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naphatwong N, Owner at Centara Blue Marine Resort and Spa Phuket, responded to this review, November 4, 2013
Thank you for staying with us during your holiday in Phuket, and the great review of our resort facilities and services.

Our location is perfect for any guest who is looking for the peaceful location for maximize relaxation during holiday, and only 5 minutes drive to shopping area and nightlife. We have prepared the scheduled complimentary shuttle service for guest convenience - with possibility to increase the time to serve more guests.

We are pleased to know your highly satisfaction of our panoramic seaview scenery, spacious room and the helpful staff.

Thank you, and hope to welcome you to our resort again.

Kind regards,
Naphatwong N. / General Manager
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2 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 26, 2013

The only good thing about it was the view.......had to go up 4 floors on the stairs...accused my friend who was in the same hotel of breaking something in th room that was already broken. ...and wanted him to pay about 50 dollars for it....not so good in english

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naphatwong N, Owner at Centara Blue Marine Resort and Spa Phuket, responded to this review, October 28, 2013
I have rechecked the guest name with our database however did not find any information. I'm not quite sure if the guest made the review with the wrong hotel.

Our resort never cheat the guests. In case of additional charge for brokerage, evidence will be collected and shown to the guests in every case.

Naphatwong N. / General Manager
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Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 21, 2013 via mobile

We booked the BMRAnd Spa through a travel agent and with lack of application of mind he booked us on the lowest possible floor with a view to the neighboring homes. Although with the same amount of money we could have got a better rooms. So BIG ADVICE: do not take room in building no 2. Try and get rooms in building no 4 or 5 .
Check in was smooth , the only flip side was the receptionist explanation of each item like kettle , towels, ash trays etc by showing us the pictures of the same and informing us that they will be charged if removed . I mean who doesn't know that .
The swimming pools are good but operable only during 10 am ( when sun is at its best ) till 7 pm ( when you would love to take a stroll on beach ) . They should open the pool early like 7 am types. Else who would want to take a dip in scorching sun . I was told this is because they lack manpower or something .
The breakfast spread was decent . The chef when asked for gave us baked beans and on another day macaroni as my wife is vegetarian.
Their free drop service is very limited and sometimes you may not even find seat and they should increase the frequency knowing that it's only 3 Km from the hotel.
Rooms are spacious and everything is functional .they have small balcony which when given in building 4 and 5 would be lovely.
Well if you are with family surely y can take a look at this property provided you choose your room while booking. Else there are decent no of hotels near Patong beach for those who would like to be near beach and enjoy night life as well.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naphatwong N, Owner at Centara Blue Marine Resort and Spa Phuket, responded to this review, October 26, 2013
Thank you for staying with us during your holiday in Phuket. Your valuable comments are well recieved and I am pleased to clarify some issues as follow;

1. Our resort do have many room categories for guests with different need. All information and pictures are provided on our website and through our business partners. There are some guests who only need the place to sleep without the view or any other service, on the other hand there are many guests who need the room with great panoramic seaview for their relaxation. We are pleased to know that upgrading your room to higher category creates satisfaction and happy stay.

2. The reason of informing all guests about the lost item policy is that the guests may claim they did not have the information from our staff upon checking-in and refused to pay for the lost items. Please accept my sincere apology if this creates uncomfortable feeling to you.

3. The best opening time for the swimming pool is at 10:00am in which the most of the guests finish their breakfast and ready to take a rest at our pool bed with panoramic seaview scenery. 7:00am is likely to be too early, as most guests still haven't had breakfast at that time. From our policy, guests are not allowed to bring food from breakfast line outside the restaurant. If not, many guests will bring many food to consume at the pool area, and we are unable to control the cleanliness and water quality if they dropped the food in the pool.

4. We do have plan to increase shuttle service to Patong shopping area in the near future.

Thank you, and hope to welcome you to our resort again.

Kind regards,
Naphatwong N. / General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 19, 2013

We were booked in here through our tour operator. Unfortunately the rooms blocked were of the lowest grade. These are basically the building no 2 &3 in the resort which bears an old look. From our balcony we could not have sea view as well. The newer portions of the resort are very well made which are the buildings 4 & 5 and have excellent views. So for all tourists i would suggest you check with the resort on the exact availability of rooms and then make bookings.

The room size was good and the rooms were clean.
On day one when we checked in the room was very humid. I think probably due to weather or the painting work going on. This was a put-off and hence on day two morning we requested for a room change. Unfortunately there were no alternate rooms available for our category however the staff confirmed that they will get the rooms de-humidified, which was carried out diligently. Staff is good and courteous.

English skills of most of staff members are average to poor but a combined sign and some word language is workable.

Breakfast spread was good pretty much the same for all 3 days. One of the other couples with us also booked through the same operator found a live fly/mosquito in their breakfast (beans to be specific). As soon as this was informed to the head at the restaurant the dish was removed promptly.

Pools are lovely. Good view from both the pools. Drinks rates are also okay. Did not try any meals. Staff is courteous and were even happy to give cutlery in rooms whenever required

Overall a good place to stay if you get the right rooms.

Room Tip: Rooms in the newer buildings of the resort. Do not ever try the building 2 & 3
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  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naphatwong N, Owner at Centara Blue Marine Resort and Spa Phuket, responded to this review, October 26, 2013
Thank you for staying with us during your holiday in Phuket. The comments are well received and I have responded to another review from the same booking.

My additional clarification is that we do have standard control of our food to be served to our guests. The flies in the baked beans may happen because other guests opened the hot dish and did not close it. I have informed this issue to our Executive Chef to prevent this issue.

Training programs are continuously provided to our staff in order to understand guest requests and respond better.

Thank you, and we hope to welcome you to our resort again.

Kind regards,
Naphatwong N. / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GZ
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2013

We stayed there for three days and did not want to leave.
All facilities were great. Clean rooms with great balcony, and clean toilets.
Staffs were alright, the pool is great and you can enjoy panoramic view with sunset. The food there were nice with reasonable price.
A must-stay hotel in Patong if you wanna get charged.

Stayed August 2013, traveled with friends

Room Tip: Choose royal seaview room near the swimming pool and main restaurant, so you dont have to walk much.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naphatwong N, Owner at Centara Blue Marine Resort and Spa Phuket, responded to this review, October 26, 2013
Thank you for staying with us during your holiday in Phuket and the great review which increases our staff's morale and happiness.

Look forward to welcoming you to our resort again.

Kind regards,
Naphatwong N. / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Krung Thep, Thailand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2013

I went to resort last week with my friends (6 persons). We booked family suite room that can accommodate for 4 persons and we put 2 extra bed in room. The room is very big and clean at the high floor (4th floor). We have a very good sleep and can enjoy sunset from the room balcony.The resort is no elevator but we can get the good seaview from the upper floor we think its benefit, not worst. They have 24 hrs. buckky services around the resort and shuttle service to patong shopping area and Phuket town too (time schedule). It's not too far from the hotel to the beach and night life area. Breakfast is good, swimming pool is very nice can see the whole patong beach, service is very good, staff are helpful not take so long for check in and check out (we check in around 9.00 am but the policy is 2.00 pm, the resort has the relaxing room to stay) The room is ready at noon and they let me check in before time. The spa was very nice room and therapis is very good manner and polite. We recommend this resort to stay for your vacation and the price is reasonable.

Room Tip: The hotel has there own mini mart and the price is cheap same as seven elevan. Choose high floor at...
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naphatwong N, Owner at Centara Blue Marine Resort and Spa Phuket, responded to this review, October 26, 2013
Thank you for staying with us during your holiday. We are glad to know your highly satisfaction during staying with us. Appreciated your kind explanation of our resort facilities and services to other readers.

Thank you, and look forward to welcoming you to our resort again.

Kind regards,
Naphatwong N. / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Blue Marine Resort and Spa Phuket

Address: 290/1 Prabaramee Road, Patong | Kathu, Phuket, Patong, Kathu, Phuket 83150, Thailand (Formerly The Blue Marine Resort & Spa, Managed by Centara)
Location: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#31 Top resorts Hotel in Patong
#42 Luxury Hotel in Patong
#43 Spa Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Centara Blue Marine Resort and Spa Phuket 4*
Number of rooms: 266
Official Description (provided by the hotel):
Set on the cliff at the quiet northern end of Patong Beach, the resort has a dazzling view of the Andaman Sea and is backed by green forest, a location that combines gentle sea breezes and the fragrance of the tropical woodland. This tranquil spot is however only minutes away from the centre of Patong, with its endless leisure attractions, shopping opportunities, and amazing nightlife. The location and the resort facilities make this an ideal venue for couples, families, and those on corporate programmes or incentives tours. ... more   less 
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Also Known As:
Blue Marine Resort And Spa
Blue Marine Hotel Patong
Centara Blue Marine Resort And Spa Phuket Patong

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