So I had a series of bad experiences dealing with this hotel, specifically with customer service but overall I think my experience was pretty average. The room was large and spacious; the location was central and the middle of everything. The compound was well kept and the amenities were average. Alot of outdoor furniture was used to furnish the room (not a huge deal but kind of weird) and the bathroom had a very weird odor. My complaints include the customer service at the front desk, or lack thereof. Also I started off on the wrong foot when airport transfer was 15-20 minutes late arriving to the airport. When I called the hotel to see what the problem was I was basically accused of not being at the airport and was given the drivers number to handle myself. As suspected the driver was not at the airport and arrived 5 minutes after calling him. He was not apologetic and then tried to sell me on additional services. I expressed my displeasure with the hotel, and they seemed to be very uninterested.
- Official Description (provided by the hotel):
- Baan Laimai Beach Resort is located on the beach road of the most well-known “Patong” beach, right in the midst of entertainment, and shopping area, with just crossing the road to the beach. Featuring in-house restaurants with Thai, Western cuisines and tasteful seafood from Andaman sea. Offering the lagoon-size swimming pool where you can take a break at the cozy pool bar. The fitness facilities will give you relaxation and relief from your everyday stresses. Experiencing beauty & recreation on Patong Beach or alternatively strolling for lively entertaining & shopping. You may have it all with us in making your perfect stay at Baan Laimai Beach Resort ... more less
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- Also Known As:
- Baan Laimai Beach Hotel Patong
- Baan Laimai Beach Patong
- Baan Laimai Beach Resort Patong, Phuket